SITEL
Company Employees
Anthonie Rookard
Customer Service Specialist
Verified
Anthonie Rookard is a dedicated Customer Service Specialist with over seven years of experience in enhancing customer satisfaction and loyalty for leading retail brands. Known for her exceptional communication skills and problem-solving abilities, Anthonie has successfully managed a team of 15 representatives, reducing response times by 30% and improving customer retention rates by 20%. Her innovative approach to customer feedback has led to the development of new service protocols, significantly boosting client engagement. She is passionate about leveraging technology to create seamless customer experiences.More...
Jess King
Sahm
Verified
Jess King is a dedicated stay-at-home mom (SAHM) who thrives on creativity and organization. With a background in video editing, and managerial skills , she effortlessly juggles managing her household and engaging in freelance projects. Jess is passionate about fostering a love for art and nature in her three young children. In her spare time, she enjoys spending time with her family and experimenting with new recipes, always eager to learn and grow alongside her family.More...
Kris Alexis De Guzman
Business Owner/Consultant
Verified
Highly organized and detail-oriented Virtual Assistant with extensive experience in operations management, administrative support, customer service, data management, and social media marketing. With over 15 years managing high-level operations and running a successful online business, I bring strong skills in financial tracking, reporting, Excel, process improvement, and efficient communication. Reliable, proactive, and able to work independently with accuracy and consistency.More...
Ramona Echeveste
Text Typer, Proofreading, Translation
Verified
Ramona Echeveste is a skilled Text Typer specializing in proofreading and translation services. With over five years of experience in the language industry, she excels at transforming complex texts into clear, engaging content. Fluent in English, Italian, and Greek, Ramona bridges communication gaps with precision and cultural sensitivity. Outside of work, she enjoys exploring the Greek islands and discovering new culinary experiences.More...
Angelica Chiquillo
Petroleum Engineer @Petroworks sas
Verified
Petroleum Engineer with strong leadership, teamwork, and problem-solving skills. Experienced in drilling field operations, operational reporting (DDR and flash reports), cost control, and logistics coordination. Proven ability to collaborate with operators and service companies to support efficient wellsite execution, with a strong commitment to continuous improvement and operational excellence.More...
Hyna Marie Pardo
Executive Assistant | Operations Support | B2B Lead Generation @Freelance
Verified
Operations and administrative professional with 4+ years of remote experience supporting founders and executives, and 13 years of construction and infrastructure delivery across the UAE and Qatar. This combination is rare — strong process discipline, meticulous documentation habits, and the kind of stakeholder coordination that comes from working on genuinely high-stakes projects like Dubai Metro Redline and Expo 2020. Currently focused on remote Executive Assistant and Operations roles where precision, initiative, and the ability to work independently actually matter.More...
Ricardo Galvis
Freelancer
Verified
Looking for a side hustle that can make me around 500-1k USD per month. Vast experience in the corporate world but looking to expand in the freelancing world.More...
Jane Abigael Guiyab
Associate- Patient Access
Verified
Healthcare admin professional experienced in EHR tools, insurance portals, and patient coordination. I enjoy keeping things organized and efficient while supporting smooth operations. Currently exploring remote opportunities and excited to grow in the healthcare industry.More...
Marco Paolo Chua
Associate Technician - NOC @KMC Mag Solutions - PDI Technologies
Verified
I help businesses resolve technical issues, manage systems, and keep operations running smoothly. With over 15 years of experience in IT support, network operations, and customer service, I specialize in providing both technical and administrative support to ensure your day-to-day processes are efficient and stress-free. Here’s how I can help you: • Technical support and troubleshooting (Help Desk / Ticketing systems like ServiceNow) • Network and system monitoring (SIEM tools, alerts, incident handling) • Email and customer support • Data tracking, reporting, and Excel management • Administrative and back-office support In my current role, I monitor security systems, manage firewall alerts, and support international clients across multiple regions. I’m experienced in handling time-sensitive issues where accuracy and fast response are critical. I specialize in supporting businesses that need both technical expertise and reliable operational support—so you don’t have to hire multiple people. I’m reliable, detail-oriented, and proactive. If you need someone who can handle both technical and admin tasks efficiently, I’d be glad to help.More...
Daisy Razel Abentao
Transaction Coordinator
Verified
Daisy Razel Abentao is a dedicated Transaction Coordinator with over five years of experience in streamlining real estate processes. Known for her exceptional organizational skills and attention to detail, she ensures seamless transactions from contract to closing. Daisy is passionate about providing top-notch support to agents and clients, enhancing their overall experience. Outside of work, she enjoys hiking and exploring new culinary adventures.More...
Jelena Grujičić
Paralegal @Clarivate Analytics
Verified
Trilingual Paralegal transitioning to Remote B2B Customer Success I am a Paralegal at Clarivate with a strong background in B2B & B2C Customer Care. I am looking for a Remote Customer Success role where I can combine my legal precision with my passion for client relations. What I bring to the table: ✅ Languages: Fluent in English & French, conversational in Spanish. ✅ Background: Legal Operations, B2B relationship management, and complex problem-solving. ✅ Target: LegalTech, SaaS, or Fintech companies looking to scale in the EMEA market.More...
Ilaria Federici
It and customer support
Verified
I have always been helpful and I like to organize the admin tasks. I can help people stuck with complicate procedures and relieve their stress!More...
Paula Martens
Administrative Assistant @Voyager global mobility
Verified
Paula Martens is a dedicated Administrative Assistant at Voyager Global Mobility, where she expertly manages complex schedules and streamlines office operations to enhance team productivity. With over eight years of experience in the industry, Paula is known for her exceptional organizational skills and her ability to anticipate the needs of executives. Her proactive approach and attention to detail have been instrumental in supporting the company's expansion into three new international markets. Outside of work, Paula is passionate about volunteering with local community outreach programs, further showcasing her commitment to making a positive impact.More...
Esteban Duarte
Project Manager @IPSOS
Verified
Esteban Duarte is a Psychologist and Market Research Project Manager with 6+ years of experience leading complex, multi-market research programs across industries, with a strong focus on qualitative methodologies and a solid background in healthcare. At Ipsos, he supervises both qualitative and quantitative projects end-to-end — from research design and stakeholder alignment to insight synthesis and strategic delivery for regional and global clients. With deep expertise in qualitative research, including moderation, behavioral analysis, and narrative-driven insight development, Esteban brings a strategic lens to every project. He is known for translating complex human dynamics into clear business implications, influencing brand, innovation, and growth decisions. He thrives in international, remote-first environments and is actively seeking opportunities where research plays a central role in shaping high-level strategy.More...
Kerly Rodrigues
Project Coordinator / Manager @AssoDeere
Verified
Kerly Rodrigues is a dynamic Project Coordinator at AssoDeere, where she excels in orchestrating cross-functional teams to deliver innovative solutions on time and within budget. With over twelve years of experience in project management, Kerly has a proven track record of enhancing operational efficiency and driving strategic initiatives that align with corporate goals. Her expertise in agile methodologies and her exceptional communication skills have been instrumental in fostering collaborative environments that inspire creativity and productivity. She is a fast learner, proactive, and demonstrates effective communication across different hierarchical levels. She values teamwork, discipline, and adaptability—qualities that enable her to face challenges with resilience and a strong results-driven mindset. She is a professional committed to excellence, passionate about people, technology, and the positive impact that innovation can generate within organizations.More...
Dimitrije Krunić
Head of Sales
Verified
I am a Business Development, Revenue Operations, and GTM Enablement professional with over 9 years of experience driving revenue growth, building scalable processes, and creating structure in fast-moving global environments.More...
Maria Alejandra Jimenez
People Operations Coordinator @horatio
Verified
People Operations and HR professional with 6+ years of experience supporting U.S.-based companies in BPO, HR Tech, and SaaS environments. I specialize in People Operations, HR compliance, onboarding, and operational support for distributed teams. I’m known for bringing structure to complex processes, mitigating risk, and translating regulatory or technical requirements into clear, actionable workflows. I’ve worked closely with B2B clients and internal stakeholders, supporting HR systems adoption, employee lifecycle processes, and cross-functional collaboration in fast-paced environments. I thrive in remote roles where ownership, accuracy, and communication matter, acting as a bridge between people, processes, and systems to drive operational stability and positive employee experiences.More...
Felipe Martinez
Tech Lead @Johnson & Johnson
Verified
With over 10 years of experience in information security, I’m a passionate professional fully committed to protecting organizational data and business operations. I currently work as a Tech Lead – Email Security and DLP Cybersecurity. My core skills include strong expertise in Data Loss Prevention (DLP), which I use to prevent and mitigate risks of sensitive data leakage, in compliance with PCI/DSS and LGPD standards. In addition, I create internal manuals and procedures and support audit requirements related to information security and data protection.I hold an MBA in Cybersecurity & Digital Business Protection from FIA Business School, as well as several certifications and specialized courses in information security. My goal is to continue advancing my expertise and contributing to the security and long-term success of J&J and its clients.More...
Jose Atuesta
Customer Success Agent @TenantEvaluation
Verified
Customer Experience professional with a background across Client Relations, Customer Success, and Quality Assurance, supporting high-value customers and complex case resolution in service-driven environments. I’m strongest when working on difficult customer situations—understanding what went wrong, coordinating internally, and driving solutions that stabilize the customer experience. I bring a quality and performance lens from my QA foundation, which helps me identify recurring issues, improve consistency, and support coaching and enablement when needed. I’m particularly comfortable in client centric elevated experiences and customer ownership roles, where the focus is experience stability, issue resolution, and long-term service consistency through clear communication, structured problem solving, and cross-team collaboration.More...
Nedyo Kamburov
Customer Service Representative @excelsior works
Verified
My name is Nedyo Kamburov and I express a strong interest working in your company. I have vast and extensive customer service skills, which I have attained throughout the years. Ever since March of 2009, up until the recent day, I have held various customer service jobs, in both United States and my native country of Bulgaria. I have both Masters and Bachelor’s in Business Administration. I am a US citizen, although I am living in Bulgaria at the moment. I can work exceptionally well both in a team and on my own. I am highly motivated and goal drivenMore...
Diana Patricia Camacho Mora
Director Cultura y Gestión del Cambio @Colfondos S.A.
Verified
Ingeniera Industrial, especialista en Gerencia Estratégica, certificada como Scrum Máster y Change Management Practitioners Prosci, con más de 17 años de experiencia laboral en Gestión del Talento Estratégico, consultoría de negocios, gestión del cambio, innovación, gestión de proyectos, rediseño y mejora de procesos y planificación estratégica. Destaco por una efectiva toma de decisiones en materia de recursos humanos, materiales y financieros.More...
Diana Acosta
Business Analyst Consultant
Verified
Business Analyst and Consultant with experience delivering automation, process optimization, product, and digital transformation initiatives for global enterprise clients, including Marsh & McLennan, Starbucks, Otsuka, AES, and internal EPAM programs. I specialize in requirements elicitation, process mapping (AS-IS / TO-BE), RPA and workflow automation, and data-driven decision-making, working closely with business stakeholders, product owners, architects, and development teams to translate complex business needs into scalable solutions. My background spans Agile and Scrum environments, where I have contributed as Business Analyst, Product Manager, Product Owner, and Scrum Master, supporting initiatives such as automation programs, backend platforms, UX improvements, and cloud-based transformations. Core strengths include: Business & Technical Requirements (BRD, FRD, PDD) Process Improvement & Lean Six Sigma Automation & RPA Consulting Stakeholder Management & UAT Agile Delivery & Backlog Management UX Research & Product Discovery I thrive in complex, cross-functional environments and enjoy enabling organizations to achieve operational excellence, measurable ROI, and continuous improvement through technology and process innovation.More...
Andres Bermudez
Client Services Manager @horatio
Verified
Andres Bermudez is the Client Services Manager at Horatio, where he leads a dynamic team dedicated to enhancing customer satisfaction and retention. With over a decade of experience in client relations, Andres has a proven track record of driving process improvements and fostering strong client partnerships. He holds a degree in Business Administration from the University of Miami and is passionate about leveraging technology to innovate customer service solutions. Outside of work, Andres enjoys exploring new culinary experiences and is an avid traveler.More...
Luis Cervantes
Manager of Operations @Solvo Global
Verified
Manager of Operations with over 10 years of experience building strong client relationships, driving business growth and finding excellence by leading high performing teams. Created successful partnerships with US-based companies across transportation, customer service, sales & retention, and tech support industries.More...
Kelly Belinc
Accountant
Verified
Kelly Belinc is a dedicated accountant with over twenty years of experience in financial analysis and reporting. She specializes in streamlining financial operations and enhancing budget management for mid-sized companies. Kelly holds a degree in Accounting from University of North Texas and is passionate about helping businesses achieve fiscal success.More...
Walter Ramírez
Máster data analyst @Chr. Hansen
Verified
Master Data Specialist with over seven years of experience in SAP data entry, focused on enterprise data management and process optimization. Expert in creating standardized SAP documentation that improves the flow of material, customer, and supplier data load processes. I have led cross-functional alignment initiatives and scalable improvements, ensuring compliance with quality standards. My ability to solve problems and communicate effectively has been key to optimizing communication between teams, driving tangible results that meet business needs.More...
Séfora Ramysen
Business Process & AI Governance Expert | CX Strategist | Operations Consultant
Verified
Brazilian Customer Care Specialist, Business Manager, Process SpecialistMore...
Ruben Rosário
Web Developer
Verified
Web developer with experience modernizing legacy applications using Laravel and building clean, scalable interfaces with React. Interested in practical problem-solving, component-driven UI development, and exploring React Native, AI-powered features, and side projects.More...
Ellyshah Giana Villatema
Case Administrative Manager @R23 Law
Verified
Ellyshah Giana Villatema is the Case Administrative Manager at R23 Law, where she oversees complex case logistics and supports the firm's strategic operations. With over a three years of experience in legal administration, she excels in streamlining processes and enhancing team productivity. Outside of work, she is passionate about music and travellingMore...
Bernadetta Hampel-Mrozek
Senior Project Manager @SGS Global Business Services Europę SP. z o.o.
Verified
Senior Project Manager with 10+ years of international experience in Finance Transformation, Shared Service Centers and Process Optimization. Proven track record in leading global projects across Europe, Africa and Latin America, building SSC and managing teams, implementing global IT solutions (Oracle, E-Invoicing, SharePoint, Power BI) and driving cost reductions. Reporting to Regional PMO Lead, working closely with Global IT and Value Enablement Office management. Following the PMO Agile & SCRUM methodology to coordinate the ongoing global transition of the financial processes to the Financial Shared Service Centers. Experienced in planning, coordinating and supervising the work of a various teams, delegating tasks, managing knowledge transfer, monitoring and assessing the work of employees. Paying huge attention to business relationship, ensuring effective co-operation with external consultants and internal Clients and identifying areas for improvement. KEY ACHIEVEMENTS • Led creation of a Finance Shared Service Center in Mexico and Colombia, supervising transition team and ensuring on-time delivery of milestones. • Implemented global SharePoint Master Data Management solution (live in over 60 countries). • Reduced operational costs and improved Internal controls across SGS GBS. • Managed international teams (up to 20 FTEs), achieving 20–30% efficiency gains through standardizationMore...
Emanuil Yotov
Customer Success Manager @Telefonicatech.co.uk
Verified
A Customer Success Manager at Telefonicatech.co.uk, where I leverage over 6 years of experience in client relationship management to drive customer satisfaction and retention. With a solution oriented approach, I have successfully led initiatives that increased customer engagement by 30% year-over-year. I focus on transparent communication, building strong partnerships and delivering tailored solutions that align with clients' evolving needs. My commitment to results and success has positioned me as a key contributor to Telefonicatech’s growth.More...
Valerie Dennis
Nonprofit Research Analyst
Verified
Valerie Dennis is an experienced professional who has worked in multiple fields. Valerie earned a degree in political science from the University of Alabama, Birmingham. When she's not working behind the screens, she enjoys exploring local coffee shops and RVing with her rescue dog, Winston.More...
Beverly Vega
Entrepreneur / Founder
Verified
Looking for side hustle. Can do overall business management, from product sourcing, listing, marketing and customer service. I can start business from scratch. I also do graphics and we design, SEO, content writing, video editing, and a lot more Virtual Assistance tasks. Have worked home-based for more than 6 years before I focused on my own business/es, now that they are all established. I want a side hustle where I can earn extra. I own a supplies trading company in the Philippines, a cafe and restaurant with a boutique or clothing store inside, and a part-time / online travel agent. Blending business with leisure. So let’s work together, help each other build our dreams more, work on your convenient, or anytime you want, and travel the world without worries on your business and in anything.More...
Angeline Licerio
PR and Communications Specialist @RizeUp Media
Verified
Angeline Licerio is a dynamic PR and Communications Specialist at RizeUp Media, where she leverages her expertise to enhance brand narratives and media presence. With over five years of experience in strategic communications, Angeline excels in crafting compelling stories that resonate with diverse audiences. Outside of work, Angeline is passionate about sports and volunteers at a local church as a Kids Church teacher.More...
Andres González
Customer Service Representative @Booking.com
Verified
I’m a customer and technical support professional with over 5 years of experience working with brands like Lexmark, Logitech, Verizon, Discord, Booking, and Disney. I’ve handled everything from troubleshooting and managing tickets to moderating online communities. I also have experience leading teams, offering real-time support and personalized coaching to help them grow. Native Spanish speaker, fluent in English (C1-C2), and always ready to jump into fast-paced, high-pressure environments.More...
Marissa Pacheco
Operations Manager @Durabox LLC
Verified
I am an operations and sales professional with over 10 years of experience in leadership, client relations, and process improvement. At Durabox LLC, I oversee operations, billing, purchasing, sales, onboarding, and logistics, where I’ve implemented procedures that reduced inefficiencies, improved on-time delivery, and strengthened customer satisfaction. My background spans retail, call centers, and optical services, giving me a strong foundation in customer engagement and team development. I bring a proven ability to streamline processes, build high-performing teams, and drive business growth through both operational excellence and sales strategy.More...
Ana Gutierrez
CEO & Founder @NRT BPO
Verified
Ana Gutierrez is the CEO & Founder of NRT BPO, where she leads a dynamic team in providing innovative outsourcing solutions. With over 15 years of experience in the industry, Ana is passionate about leveraging technology to drive business growth. Under her leadership, NRT BPO has expanded globally, earning recognition for excellence in customer service. Outside of work, Ana is an avid traveler and enjoys exploring new cultures.More...
David Appleby
Owner @Appleby Creative
Verified
I'm currently involved in both alpha and beta reading for clients. This covers all genres and non fiction, including academic papers. I can also assist with teaching research methods for modern day and historical purposesMore...
Wesley Dean
Software Engineer
Verified
Wesley Dean is a seasoned Software Engineer and fractional IT leader with extensive experience guiding mid-sized businesses through growth, modernization, and technology transitions. He excels at aligning IT strategies with business objectives, optimizing infrastructure, and implementing scalable systems without unnecessary complexity. Known for bringing clarity, accountability, and results to challenging technology environments, he has a proven record in software architecture, project management, stakeholder communication, and process optimization. His technical expertise spans multiple programming languages, cloud platforms, and development tools, paired with strong leadership and mentoring capabilities. Most recently serving as AI Principal Architect at Elevance Health from 2021 to 2025, Wesley contributed to the development of a cloud-based health platform within a Fortune 500 framework. His work encompassed security planning, tech stack selection, architecture design, and integration strategies. He developed internal frameworks and testing systems achieving 90–100% code coverage, designed APIs for seamless integrations, and provided onboarding for new team members. Prior to this, he operated GeekDaddy Dean, offering freelance software development and technical support to startups, while also advocating for STEM education in rural communities. His projects included award-winning sports broadcasting software and healthcare data network prototypes. Earlier in his career, Wesley co-directed the IT department at Real Radiology/Southeast X-Ray, where he implemented in-house teleradiology and billing systems, improved system reliability, and developed desktop companion applications. His educational background includes a Bachelor of Business Administration from John Brown University and studies in Computer Science at Kilgore College. Alongside his professional achievements, Wesley has dedicated significant time to volunteering, teaching coding and robotics through libraries and 4-H clubs, fostering technology acceMore...
Nora Domingo
Sales Administrator @Transatel
Verified
I am a dynamic Sales Administrator at Transatel, where i excels in optimizing sales processes and supporting the sales team to achieve record-breaking targets. With over seven years of experience , I am known for my organizational skills and keen attention to detail. Outside of work, I enjoy traveling and exploring new cuisines.More...
Mina Westby
CMO @Almost Human
Verified
Marketing and brand strategy leader with over 10 years’ experience driving commercial results across financial services, government and tech in start-up and SMB environments. I specialise in building lean and effective marketing functions that scale from brand and acquisition through to retention and client experience. With a focus on performance, automation and strategic communication, I’ve helped businesses grow revenue, improve conversion and operate confidently in complex market conditions.More...
Isaac Cruz
Supply Chain Manager @Safran
Verified
Isaac Cruz is a dedicated Supply Chain Manager at Safran, where he leverages over a decade of industry experience to optimize logistics and streamline operations. With a keen eye for efficiency and a passion for innovation, Isaac has successfully led initiatives that have reduced costs and improved delivery times. He holds a Bachelor’s degree in Industrial Engineering and is a certified Six Sigma Green Belt. Outside of work, Isaac enjoys hiking and volunteers with local environmental conservation efforts.More...
Hazel Antonio
Senior Quality Manager @Foundever™
Verified
Senior Quality Manager with 15+ years of experience in quality assurance, process improvement, and operational excellence across the BPO and customer service industries. I specialize in performance analysis, compliance audits, Lean Six Sigma practices, and team development. Currently leading quality initiatives for North America at Foundever, I’m open to collaborative projects, consulting work, or short-term engagements that align with driving measurable improvements in quality, compliance, and customer experience.More...
Michelle Swenne
Customer Experience Supervisor @ABInBev
Verified
Customer Experience Leader with 5+ years of success in leading high-performing teams, optimizing supply chain processes, and driving customer satisfaction in the FMCG and tech sectors. Known for project stabilization, stakeholder engagement, and a collaborative leadership style. Achieving all-time high CX KPIs, 3rd highest NPS in Europe and 100% Manager Effectiveness scoreMore...
Joanne Hurtado
Founder & CEO @Woman In The Arena LLC
Verified
Joanne Hurtado is the visionary Founder & CEO of Woman In The Arena LLC, a pioneering organization dedicated to empowering women leaders across industries. With over 15 years of experience in leadership development, Joanne is experienced in turning organizational stagnation into sustainable growth. Known for identifying bottlenecks, streamlining operations, and building high-performing teams that consistently exceed performance targets. Brings a sharp focus to operational excellence, continuous improvement, and strategic execution. Leads with a growth-first mindset - scaling acquisition strategies, optimizing revenue channels, and driving long-term value across every layer of the business.More...
Ruby Mirchandani
Startup Founder @urento
Verified
I'm Ruby Mirchandani, an entrepreneur and project manager with a passion for innovation, people, and purposeful leadership. I'm the Co-Founder and CEO of uRento, a prop-tech startup based in Bahrain that simplifies property management and digital rent collection. Since launching uRento, I've had the honor of winning the Standard Chartered Women in Tech Competition and being selected for Flat6Labs’ startup accelerator. With over 10 years of experience in event management, operations, and customer experience, I’ve led large-scale international events and managed high-profile client logistics. I hold a Bachelor’s in Business Administration and a CIPD Level 3 qualification, and I thrive on building solutions, leading teams, and turning ideas into impactful results.More...
Juli Konstanta
Remote admistration
Verified
Hello , I have a medical background, used to work in private and public centres more than 7 years. I have been working as customer support specialist more than 2 years. I have skills and knowledge in targeted advertising, HR, management, administration, negotiations and communicationMore...
Edison Velasco
Customer Experience Manager & CRM Manager @Averda
Verified
Edison is an accomplished Customer Experience and CRM Manager with 15+ years' expertise in driving digital transformation, optimizing operations, and ensuring exceptional customer satisfaction. Proficient in Salesforce administration, data analytics, and cross-functional collaboration to deliver quality assurance and process improvements. Adept in project management, team leadership, and training development, consistently elevating service quality and customer experience.More...
Glenda Ugsimar
Customer and Technical Support Specialist
Verified
Glenda Ugsimar is a dedicated Customer and Technical Support Specialist with over 5 years of experience in the technology sector. Known for her exceptional problem-solving skills and customer-centric approach, she consistently ensures smooth user experiences and swift issue resolutions. Glenda is passionate about leveraging her technical expertise to enhance customer satisfaction and contribute to team success. Outside of work, she enjoys hiking and exploring new tech gadgets.More...
Christine Joy Puasa
Senior Learning & Organization Development Manager
Verified
Strategic Learning & Organization Development Leader with 15+ years of experience driving business impact through targeted learning initiatives and change interventions. Proven ability to partner with business leaders to translate strategic vision into actionable development programs that enhance operational resilience and effectiveness. Expertise spans training, process improvement, quality management, project management, and organization development. Passionate about continuous growth, currently learning Python.More...
Jeanie Hoth
Unemployed looking for a job
Verified
Jeanie Hoth is a dynamic and results-driven professional with over 10 years of experience in call center, customer service, and data entry. Known for her innovative approach and strategic vision, she has successfully led cross-functional teams to achieve significant results. Currently seeking new opportunities, she is eager to leverage her skills to drive success and innovation in a forward-thinking organization.More...
Allison Jenkins
Operations manager and project manager @Sew Snarky Designs
Verified
Allison Jenkins is the dynamic Operations and Project Manager at Sew Snarky Designs, where she seamlessly blends creativity with efficiency. With over 8 years of experience in the textile industry, Allison excels at streamlining processes and driving innovative projects from concept to completion. Her leadership has been pivotal in expanding the company’s vision and production capabilities. Outside of work, Allison enjoys hanging out with her dogs and exploring local art galleries.More...
Chantelle De Leon
Consultant
Verified
Chantelle De Leon is a dynamic Consultant with over five years of experience in strategic business development and process optimization. With a background in both finance and technology, she excels at bridging the gap between complex systems and client needs. Chantelle thrives in fast-paced environments and is passionate about delivering innovative solutions that drive growth. Outside of work, she enjoys cycling and photography, capturing the beauty of the great outdoors.More...
Creselda Jane Ebba
HR Manager @eFlexervices Phils. Inc.
Verified
Creselda Jane Ebba is a seasoned Human Resources Manager at eFlexervices Phils. Inc., where she plays a crucial role in the strategic growth of the company. With her extensive experience in HR, she has developed a knack for aligning staff to business objectives, building high-performance teams, and driving company culture. Creselda holds a degree in Human Resource Management and has earned a reputation as a leader who fosters employee engagement and promotes a positive work environment. Her expertise extends to talent acquisition, employee relations, benefits administration, and performance management. Throughout her career, Creselda has consistently demonstrated her commitment to developing and implementing effective HR strategies that support business and workforce needs.More...
Jayson Arorong
Department Head @My Mountain Mover
Verified
I am Jayson Arorong, an experienced IT Security and Compliance Department Head at My Mountain Mover, where I lead the IT department in ensuring the integrity, security, and efficiency of the company’s technology infrastructure. My role is both strategic and hands-on, aligning IT operations with business objectives while fostering a high-performing team culture. My responsibilities include developing and executing IT and security strategies, safeguarding systems and data, ensuring compliance with industry regulations (including HIPAA and GDPR), and driving continuous process improvements. I oversee IT infrastructure, cybersecurity initiatives, and risk management efforts, ensuring that all systems are optimized for security, scalability, and operational efficiency. As a leader, I mentor and develop my team, conducting regular performance evaluations and training programs to ensure a culture of accountability and technical excellence. I also collaborate with other departments, including Sales, Placements, and HR, to integrate IT solutions into business operations, streamline client onboarding, and enhance overall efficiency. Beyond my managerial responsibilities, I bring expertise in system integration, IT consulting, and compliance audits. I have a strong background in IT security, risk mitigation, vendor coordination, and technical troubleshooting. My role extends to acting as a trusted advisor for clients, ensuring their IT infrastructure meets security and compliance standards while optimizing their virtual assistant operations. I am passionate about technology, leadership, and problem-solving. My goal is to continuously drive innovation, strengthen security measures, and align IT strategies with business growth—all while ensuring seamless, secure, and efficient IT operations.More...
Grace Festejo
Talent Acquisition Professional
Verified
Grace Festejo is a seasoned Talent Acquisition Professional with a proven track record in the field of Human Resources. With a career spanning over a decade, she has honed her skills in recruiting, talent management, and strategic planning. Grace has a rich experience in diverse industries ranging from technology to healthcare and finance. Her expertise lies in identifying and attracting top-tier talents, developing innovative recruitment strategies, and improving hiring processes. Grace holds a bachelor's degree in Human Resources Management and is also a certified Professional in Human Resources (PHR). She is recognized for her exceptional interpersonal skills, commitment to continuous improvement, and ability to cultivate strong client relationships. Grace continues to help organizations build high-performing teams by connecting them with the right talent.More...
Lisa Shephard
Talent consultant
Verified
20 years experience in global talent acquisition. Originally from the UK, with experience of living and working in Asia, I support businesses with their talent strategies, teams and technology.More...
Lily Anne Abania
Empowered Aspiring Apprentice Team Lead Executive assistant @EY GDS
Verified
Lily Anne Abania is currently serving as an Empowered Aspiring Apprentice Team Lead Executive Assistant at EY GDS. With her strong leadership skills and commitment to professional growth, she is responsible for managing the apprentice team and ensuring they meet their objectives. Lily's role also involves providing executive assistance, which involves managing schedules, coordinating meetings, and handling administrative tasks. Her dedication and hard work contribute significantly to the overall success of the EY GDS company.More...
Magdalena Georgieva
KYC Analyst
Verified
6+ years experience as a customer support specialist, back office assistant, senior associate and trainer 1 year of KYC and AML experienceMore...
Peps Bustamante
Marketing & Workflow Optimization Manager @Apis Productions, Paralex.ai, Red Queen Marketing, Tidy Nest
Verified
Peps Bustamante is a seasoned marketing professional with a well-rounded expertise in workflow optimization. Currently, he holds the position of Marketing & Workflow Optimization Manager at Apis Productions, Paralex.ai, Red Queen Marketing, and Tidy Nest. In his role, he is responsible for strategizing and implementing effective marketing campaigns, while also streamlining business processes to improve efficiency. Bustamante's proven track record in enhancing operational workflows and driving marketing success highlights his strategic planning skills and result-oriented approach. His extensive experience and insightful strategies continue to make significant contributions to the companies he works with.More...
Rosa Sánchez
Operations manager / Customer Service
Verified
Executive Summary: Operations and customer service have seen significant improvements over the last quarter, with reduced customer complaints and increased overall satisfaction. Our new customer service strategy has been effective in resolving issues faster and improving communication. However, there are still areas for improvement, particularly in reducing wait times and further enhancing customer experience. The implementation of new technologies and staff training are recommended for the next quarter to ensure continued progress. The operations team has also successfully streamlined several processes, resulting in increased efficiency and reduced costs. Nevertheless, we need to focus on supply chain optimization to ensure timely delivery and stock availability. The upcoming quarter will require strategic planning and investment in these areas.More...
Winnie Cardoza
Senior Manager Client Relations @Humentum
Verified
Over eleven years of professional experience in customer management, sales,pipeline growth, and commercial relations, with a strong background in the globaldevelopment and non-profit sector. Skilled in developing client-centric solutions,negotiating proposals, and managing long-term partnerships.More...
Eric Almendral
Software Engineer @Genpact
Verified
Hello I'm a software developer, you can check more about me on my website portfolio. https://eral.meMore...
Luis Eduardo Napolitano
Corretor de imóveis @Autonomo
Verified
Consultor imobiliário com excelência no atendimento e Gerente de equipe externa de imobiliárias, focado no resultado. Gerente bancário competente, motivado, com forte compromisso para com um serviço ao cliente de qualidade juntamente com competência de comunicação excelente. Construi fidelidade do cliente ao resolver problemas de forma eficaz e ao processar transações rapidamente. Vasto conhecimento em planilhas de cálculos e outros softwares de produtividade.More...
Danica Mihailovic
Research Assistant @Institute of Archaeology in Belgrade
Verified
The Institute of Archaeology in Belgrade continues to make significant strides in uncovering and preserving the rich history of the region. Key projects this quarter included the excavation of a Palaeolithic site, which yielded important artifacts for understanding pre Homo sapiens sapiens communities along the Mediterranean coast. Our specialists team, led by Research Assistant Danica Mihailovic, played a crucial role in these discoveries. Mihailovic's expertise in material analysis has been instrumental in dating the site and understanding broader context.More...
Jobie Lebler
COO, Director, Program Director
Verified
Highly accomplished and results-orientated executive business leader with 30 years of proven success leading customer service and experience across in-house, outsourced and offshore contact centre operations in the Telecoms, Financial Services, Insurance and outsourced contact centre industries. A demonstrated track record of leading large cross-functional, multi -site teams and significant change management programs. Recognised for achievements in leading large scale complex transformation programs, improving operational and financial performance, driving self-care usage and benefits, identifying deficiencies and potential opportunities, and developing innovative customer orientated solutions.More...
Yassine Khattou
Sales Representative, marketing, customer relationships
Verified
Yassine Khattou is a dedicated Sales Representative with expertise in marketing and customer relationship management. He has a proven track record of driving sales growth, developing innovative marketing strategies, and building strong relationships with customers. His ability to identify customer needs and provide tailored solutions has resulted in increased customer satisfaction and loyalty. Khattou's skills in communication, negotiation, and problem-solving, coupled with his strong understanding of market trends and consumer behavior, make him a valuable asset in any sales and marketing team.More...
Bernadeth Joyce Fernandez
Senior Manager for Quality Assurance - IT Services @Optum Global Solutions
Verified
Bernadeth Joyce Fernandez is a seasoned professional in the field of Quality Assurance, currently serving as an IT Services Senior Manager for Quality Assurance at Optum Global Solutions. With a career spanning almost two decades, she has established herself as a specialist in ensuring high-quality standards in all operations and processes. Bernadeth's expertise lies in areas such as process improvement, quality control, and team leadership. Her managerial skills enable her to oversee large teams and achieve optimal productivity and quality standards. Prior to joining Optum Global Solutions, she held key positions at several renowned companies like Cognizant, Australia and New Zealand Bank, Telus and Sitel, honing her skills in quality management and operations. Her commitment to excellence and her strategic approach to quality assurance have made her an invaluable asset in her current role. Bernadeth holds a degree in Computer Science, which laid the foundation for her successful career. She continually seeks to stay updated on the latest trends and advancements in the field of Quality Assurance, ensuring that she always brings the most effective and efficient strategies to her role.More...
Bob Jobe
Operations Director @ResultsCX
Verified
Dynamic and results-driven Executive with a passion for enhancing customer experiences, leading change, and fostering people development. Highly skilled in operations management, employee retention, and achieving key client success metrics. Proven track record of implementing best business practices to improve efficiency, reduce costs, and elevate service performance. Adept at setting organizational vision, developing strategic business plans, and driving continuous improvement. Inspirational leader with a collaborative approach, known for building strategic partnerships, mentoring cross-functional teams, and delivering exceptional service that exceeds customer expectations.More...
Kevin Thornton
Founder/Principal Consultant @The Forest and Trees, Inc.
Verified
Expert in all aspects of data governance, data strategy, date engineering, and data analytics. Specializing in bridging the gap between tech and operations, especially for the healthcare industry.More...
Chie Malaki
CEO @HSI
Verified
CEO of Highly Succeed Inc., a Design, Innovation & IT Development Company | Founder of Unleash | Co-Founder of HS Solutions | Director of Traverse | Director of Waterflow Foundation | Go Negosyo Advocate | a Passionate Business Leader and Aspiring Social EntrepreneurMore...
Juan Ruiz
Verified
Juan Ruiz is a seasoned executive with extensive experience in business management and strategic planning. He has a proven ability to drive growth, improve operational efficiency, and lead cross-functional teams. His strong leadership skills and keen business acumen have consistently resulted in improved business performance and increased profitability. Ruiz is also known for his ability to cultivate strong business relationships and partnerships. His focus on innovation and customer satisfaction makes him a valuable asset in any business setting.More...
Eliandro Elias
HR and BP Manager @HR and BP Consultants
Verified
As Eliandro Elias, I have successfully implemented strategic HR and business processes, leading to increased efficiency and productivity. I have also excelled in fostering a positive work environment, resulting in high employee satisfaction and retention rates. My leadership in various HR initiatives has significantly improved the company's talent acquisition and management. As a BP Manager, I have effectively managed business partnerships, contributing to the growth and expansion of the company.More...
Juan Vargas
Senior Recruiter @PlanITROI
Verified
Senior Recruiter at PlanITROI, a leading technology company specializing in asset recovery and recycling. I possess extensive experience in the field of human resources, with a particular focus on talent acquisition, team building, and strategic planning. Prior to his tenure at PlanITROI, I held several other significant recruitment roles, honing my expertise in sourcing high-quality talent for diverse business needs. My dedication and keen eye for potential make me an invaluable asset to the PlanITROI team. My ability to build and maintain strong professional relationships has contributed significantly to the company's success.More...
Davide Di Dario
Independent Advisor @Self-employed
Verified
Experienced Operations and Digital Transformation Leader I have 25+ years of experience in optimizing Operations and driving digital transformation across e-commerce, luxury retail, and supply chain sectors. I specialize in AI-driven solutions, Omnichannel strategies, and interim leadership for turnaround initiatives. My expertise spans customer service automation, logistics optimization, and global expansion, having worked with top brands to enhance operational efficiency and customer experience.More...
Joe Shield
Business Development Executive @Jonny Trades
Verified
Bilingual International Business Development, Sr. Global Advisor, Tech Enthusiast, PolyglotMore...