Years of experience: 18
C-level ExecutiveHREngineerConsultingEducationHR consultant
Trust Score
Exceptionally trusted; proven professional excellence.
Christine Joy's Career Path
Apr. 2022 -Apr. 2025
MicroSourcingSenior Learning and Organization Development Manager
PhilippinesDeveloped L&D strategies directly tied to current and future business needs and strategically alloacated financial resources to build critical organizational capabilities. Translated business strategies into people implications and recommending future-ready people strategies and policies that balances business and employee interests, including trend analysis and market sensing. Helped senior ...
Jul. 2015 -Apr. 2022
MicroSourcingLearning and Development Manager
Mall of Asia Complex, Pasay City, PhilippinesIdentified organizational learning and development needs to inform strategic training initiatives. Designed and developed over 40 impactful training modules covering areas such as communication, interpersonal skills, process improvement, onboarding, customer service, leadership development, and data analytics. Effectively facilitated and evaluated in-house training programs, ensuring knowledg...
Sep. 2010 -Mar. 2015
APAC Customer Services (EGS, now Alorica)Training and Quality Manager
Cubao, Quezon CityManaged training and quality initiatives to enhance account performance. Collaborated with operations to develop training and quality programs focused on performance improvement. Oversaw the delivery of new hire and ongoing training, communicating results to operations and the client. Assessed the entire training lifecycle, developing a comprehensive plan encompassing recruitment, training, n...