Years of experience: 9
Call CenterCustomer Support RepresentativeITTranslatorInterpretation SpecialistTechnical Support Agent
Trust Score
Exceptionally trusted; proven professional excellence.
Chantelle's Career Path
Feb. 2021 -Mar. 2023
HWMG - Hawaii-Western Management Group, Inc.Data Analyst II & Salesforce Administrator
Honolulu, Hawaii, United StatesIn-charge of continuous improvement and future-proofing efforts for the newly-implemented Salesforce CRM focused on Data Management, Governance and Analytics strategies, and automation of business process workflows in support of HMAA's growth and retention initiatives. Upskilled end users on use of automation tools and maintaining data integrity. Led ad hoc Big Data analysis and processing ef...
Jan. 2020 -Jan. 2021
HWMG - Hawaii-Western Management Group, Inc.Data Analyst, Growth Operations
Honolulu, HIFacilitated ETL processes and managed data for new Salesforce CRM implementation.
Designed and built (1) business analytics templates that automated Sales financial reporting & modeling, and (2) business operations tools that automated and improved throughput of business forms. Trained employees on use and maintenance of said tools.
Dec. 2018 -Dec. 2019
HWMG - Hawaii-Western Management Group, Inc.Jr. Systems Administrator, Information Systems
Honolulu, HILed upgrade efforts for end user operating systems and applications, supported individuals through change leading to 100% adoption.