Years of experience: 19

C-level ExecutiveConsultingCOOCall CenterCustomer Support RepresentativeSupport Specialist

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Joanne's Career Path
Chief Operating OfficerSep. 2021 -
Present
UNIK Media Group LLCChief Operating Officer
Growing businesses through performance-focused media campaigns.
Operations ManagerSep. 2009 -
Mar. 2012
Process / Client related tasks: ● Leads the team to achieve Quantitative and Qualitative targets specified by the Client. ● Ensures achievement of targets / SLAs by each of the teams. ● Reports to the Client at the end of every month on performance of the teams. ● Identifies process gaps and collaborates with the Client to formulate solutions. ● Ensures regular interaction with the Quality te...
OwnerMay. 2009 -
Present
NCR - National Capital Region, PhilippinesYour Content Creation Solution Services Offered: • Article Writing • Social Media Management • Graphic Design • Web Development • SEO • Facebook, Linked-in, Twitter, Google+ Management • Link Building • Blogging • Wordpress Management • Forum postings • Data Mining / Data Entry • Online Press Release Submissions & Postings • Web-based research • Data Processing • Transcription • Translation •...