Years of experience: 11

Customer Retention SpecialistCustomer Care SpecialistLive ChatChat SupportClient Relations SpecialistCustomer Support Representative

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Nedyo's Career Path
Customer Success Representative Oct. 2025 -
Present
excelsior worksCustomer Success Representative
Bulgaria, SofiaProvide extraordinary customer service to Betty.com’s customers. Betty is a Canadian casino site, with no hidden terms and conditions. My role is to assist customers with anything they may need to improve their experience
Customer Service RepresentativeAug. 2019 -
May. 2025
Latam Services/ Data Center EODCustomer Service Representative
Bulgaria, SofiaProvided exceptional customer service via chat and email to all BETDSI customers; a website specialising in online gambling and casino
Customer Service Representative for Sky Showtime Sep. 2017 -
Jan. 2018
60KCustomer Service Representative for Sky Showtime
Bulgaria, SofiaOffered technical assistance and customer service to Sky Showtime customers. Answered various questions , ranging from billing, to wifi coverage, cable installation and setting up repair appointments.