How I can help you

Handle inbound/outbound calls to assist with technical issues. Understand customer concerns and provide resolutions. Ensure customer satisfaction through effective communication and problem-solving skills.

People I am looking for

Ideal Clients: - Sitel - Concentrix - TaskUs

Experience & Cases

Achievements: - 8 years in Support at Sitel - 2 years as Real-Time Analyst - 6 months as Technical Advisor at Concentrix - 5+ years as Workforce Planner at TaskUs Clients: - Small businesses - Startups - Solo entrepreneurs

How to contact

How I can help you

• Seamless customer experience • Technical functionality • Conduct system and tool checks • Review updates, bug fixes, policies • Multi-task & real-time CRM updates

People I am looking for

• Seeking partnerships with companies like Sitel, Concentrix, TaskUs

Experience & Cases

• 8+ years in support at Sitel • 2 years as Real-Time Analyst • 6 months Technical Advisor at Concentrix • 5+ years Workforce Planner at TaskUs • Clients: Small businesses, startups, tech firms, solo entrepreneurs

How to contact

How I can help you

• Ensure seamless customer experiences • Maintain technical functionality • System and tool checks • Review product updates, bug fixes • Engage with clients, multi-task • Document interactions

People I am looking for

• Companies in social media, e-commerce, gaming • Focus on digital customer experiences • AI services and outsourcing solutions • Aim to grow and protect brands

Experience & Cases

• 8+ yrs Customer & Tech Support at Sitel • 2 yrs Real-Time Analyst at Sitel • 6 mos Senior Tech Advisor at Concentrix • 5+ yrs Workforce Planner at TaskUs • Clients: Small Biz, Startups, Tech Firms

How to contact