Years of experience: 10
TranslatorData Entry
Trust Score
Exceptionally trusted; proven professional excellence.
Walter's Career Path
Jul. 2017 -Oct. 2021
Chr. Hansen Holding A/SMaster Data Specialist
Bogotá D.C. Area, ColombiaActed as global process centralization POC and SME; created SAP management documentation for material, customer, vendor process flows; collaborated refining existing data matrix per process flow or creating it where missing, standardizing the process flow. Collaborated refining data life cycle process and documentation (create, extend, inactivate, delete) to meet quality and organizational re...
Dec. 2013 -Nov. 2016
Teleperformance ColombiaService Delivery Manager
Bogotá D.C. Area, ColombiaManager to three lines of business based in Brazil and Colombia oriented to learning, development and licensing market segments across LATAM region and focused on technical and commercial support through chat, IVR, email and forums while acting as direct manager for the team leaders based in both countries driving regional alignment on processes and quality standards. Functions as point of co...
Jan. 2013 -Dec. 2013
SitelTeam Supervisor
Supervisor to one line of business based in Brazil and Colombia oriented to software learning and development segments across LATAM region and focused on technical and commercial support through chat, IVR, email and forums while acting as team leader and owner of the representative’s development. Functions as point of contact for both the internal client and other BPO Companies for high impac...