OLX BrasilHead of Product Operations, Data Analytics & Tribe Leader
Feb. 2017 - Oct. 2019Rio de Janeiro e Região, BrasilAt OLX Brazil, the product and technology departments are organized in several autonomous teams, each having a well defined scope and responsibility over the bigger product. Within this structure, am currently helping in three different areas: The Product Operations cell:
- along with the CPO and other Product Managers, help those teams organize their strategy towards a single product vision
- along with a team of Product Data Analysts, help those teams make better decisions through the use of methodologies to understand our final user through data and assess the initiatives we put to production
- along with support teams, provide horizontal tools to support teams processes aiming efficiency The Product and Developers Experience Tribe, dealing with teams such as:
- Experimentation: responsible for developing the experimentation culture at the company, building and maintaining the AB tests platform and helping Product Managers with specific steps within the Product Development process
- User Notification: responsible for building the communication channels between OLX and our final users, through e-mails, push notification, in-app notifications and more.
- Customer Service Tech Tools: responsible for providing tech tools to support and optimize the CS processes The Product Data Analysts team, helping to:
- Developing strategic analysis to support the Product Development process, working alongside the Product Managers and Product Designers
- Providing tools, reports and training for decision makers within the Product Structure, in order to empower and accelerate decisions maintaining quality