Product Lead @ Tripadvisor | Former Grubhub, LevelUp | Loyalty, Growth & Platform Strategy | MBA – Boston College
Product leader with 8+ years of experience launching and scaling new ventures, engagement platforms, loyalty programs, and AI-enabled products at Tripadvisor, Grubhub, and LevelUp. Known for transforming ambiguity into strategy and delivering results with speed and clarity. Proven track record of driving customer lifetime value and operational excellence through data-driven decision making, cross-functional leadership, and scalable system design.More...
Ashley Cooper
Fraud Prevention Specialist@TripAdvisor
Verified
I am a multilingual fraud prevention specialist fluent in English, French and Spanish with two degrees in Modern Languages from the University of Oxford, and have recently completed studies to obtain a French teaching certificate.
My work experience includes translation, teaching, customer service, market research and fraud prevention. I have been working at TripAdvisor for 7 years, the first 2 years as a customer service advisor, where I helped customers in French, Spanish and English, and thereafter have been working in fraud prevention, using my multilingual skills to complete investigations on the phone, as well as my analytical skills and attention to detail to verify data, detect trends and complete KYC and DSA verifications.
My communication skills have enabled me to deal with customers and partners facing difficult situations such as account hacks and other serious security issues.
I am a hardworking individual with great organisational skills that have enabled me to work on side projects while having a full time job. While working full time at TripAdvisor, I also did freelance translation, worked as a freelance market researcher for RBR Datos Insights, and completed a one year course to obtain a French teaching certificate. Other side projects include drama, with an upcoming performance at the Oxford Playhouse in July 2025.More...
Carlota Montserrat
Customer success manager@Tripadvisor
Verified
Executive Summary:
As the Customer Success Manager at Tripadvisor, Carlota Montserrat is responsible for ensuring customer satisfaction and loyalty by providing exceptional support and solutions. She oversees the customer success team, manages customer relationships, and strategizes on customer retention and growth initiatives. Her role also includes gathering customer feedback to provide to the product development team and improve the overall customer experience. Carlota's expertise in customer service and her understanding of the travel industry significantly contribute to Tripadvisor's reputation as a reliable and user-friendly platform for travel-related services. She plays a crucial role in driving customer engagement and maintaining the company's competitive edge in the market.More...
Talita Maciel
Product Manager@TripAdvisor
Verified
Danilo Oliveira
Software Engineer@TripAdvisor
Verified
Experienced Software Engineer with over 15 years in developing high-performance, highly available distributed systems. Skilled in building and leading software engineering teams.
Co-founder of Enjoy.it, an IoT FoodTech Startup revolutionizing the beverage industry. Proudly supported by prominent investors like Domo Invest and Rhombuz VC. Recognized as a Top 10 Brazilian FoodTech in 2021, 2022, 2024 by 100 Open Startups.
I have experience working remotely with global teams across different time zones, employing agile methodologies and best practices in communication.More...
Michelle Neo
Copywriter@TripAdvisor
Verified
Lorenzo Lanari
Sr. Manager, Account Manager@TripAdvisor
Verified
Seeking Remote Account Management or Digital Marketing jobs. I'm an ex-Amazon and ex-TripAdvisor; i'm a pioneer on advertising auctions and a great performance marketing optimizer.More...
Ryan Rulli
Senior Director, Operations@TripAdvisor
Verified
Ryan Rulli is the Senior Director of Operations at TripAdvisor, where he spearheads strategic initiatives to enhance operational efficiency and drive sustainable growth. With over 15 years of experience in the travel and hospitality industry, Ryan has a proven track record of implementing innovative solutions that have streamlined processes and improved customer satisfaction. His leadership in cross-functional team collaboration has been instrumental in launching several high-impact projects that have significantly boosted TripAdvisor's market presence. Passionate about leveraging technology to transform the travel experience, Ryan continues to shape the future of operations at one of the world's leading travel platforms. He has extensive experience implementing project management software for x-functional teams, running large scale programs to launch, and company-wide strategy and execution. Not afraid to roll his sleeves up to any task big and small.More...
Gena Schwam is a Senior Level Executive Assistant with over 12 years of experience supporting C-suite leaders in fast-paced, global organizations. She specializes in streamlining executive operations, managing complex calendars and travel, and driving cross-functional communication to keep strategic priorities on track. Known for her discretion, problem-solving skills, and calm under pressure, Gena is often the go-to partner for high-visibility projects and board-level preparation. Outside of work, she enjoys mentoring junior administrative professionals and exploring new cities through their local food scenes.More...
Lilly Tsoneva
Customer Success Manager@AMPECO | White-Label EV Charging Platform
Verified
I'm a Customer Success Manager at AMPECO, where I leverage my expertise to enhance client satisfaction and streamline the adoption of their white-label EV charging platform. With over a decade of experience in the renewable energy sector, I'm renowned for my innovative strategies that enhance customer engagement and optimize the white-label EV charging platform experience. My leadership has been instrumental in expanding AMPECO's global footprint, fostering partnerships that have increased revenue by 30% in the past year. Passionate about sustainable technology, I'm committed to advancing the future of clean transportation.. Outside of work, I enjoy hiking and exploring new culinary experiences.More...
Mahmoud Ali
Head of indirect Sales@Omniful
Verified
Mahmoud Ali is the Head of Indirect Sales at Omniful, where he spearheads strategic partnerships and drives revenue growth through innovative sales channels. With over 19 years of experience in the tech industry, Mahmoud has successfully expanded Omniful's market reach across five continents, enhancing the company's global footprint. Known for his dynamic leadership and keen market insights, he has cultivated a high-performing team that consistently exceeds sales targets. Mahmoud holds an MBA from IPAC and is passionate about leveraging technology to create sustainable business solutions.More...
Thomas Williams
Brand Designer I Graphic Designer@New Era Cap
Verified
Senior Brand Designer with 7+ years of experience building high-impact brand systems for global lifestyle and consumer brands. I work at the intersection of design, culture, and commerce, turning ideas into assets that scale, sell, and stand out.More...
Matthew Mamet
Product and Growth Advisor
Verified
I’m a battle-tested product and growth exec turned Fractional CxO. I’ve scaled startups and public companies, grown marketplaces, and led high-performing teams in product, marketing, and strategy.
My style is grounded, and a little irreverent - never corporate. I always get to the point, and believe growth is earned, not hacked.
In my early career, I co-founded EditMe.com and led it to a successful exit. As President of Embarc, I doubled revenue before another successful exit. At Pearson (NYSE: PSO), I grew their first digital college readiness business from 0 to 100K users.
As I transitioned to larger companies, I led product teams at TripAdvisor (NASDAQ: TRIP), growing the Hotel metasearch business by $100M and scaling an instant booking eCommerce platform to $200M. At EverQuote (NASDAQ: EVER), I expanded the product strategy, driving $200M incremental revenue.More...
Megan Tincher
Travel Advisor@Fora Travel
Verified
With a Master’s in International Tourism and Hospitality Management, I’ve built a diverse career across multiple sectors. I’ve served as a Personal Assistant to executives at publicly traded companies, gained legal experience at a major tech firm, and contributed to operations in the short-term rental and hospitality industry. Alongside two years of guest relations and startup operations experience, I also design bespoke travel experiences as a Travel Advisor. These roles have strengthened my organizational, problem-solving, and customer service skills, enabling me to drive growth, efficiency, and exceptional client experiences in fast-paced, dynamic environments.More...
Simon Webb
Senior Endpoint Solution Engineer
Verified
As a certified senior IT engineer with over 19 years of experience, I bring a strong background in endpoint management, Intune, Azure, and Windows 11 migration. My recent role at Amey Ltd involved leading the rollout of Windows 11 across 6000+ devices and managing enterprise environments using Intune MEM, Azure Virtual Desktop, and Microsoft Defender.
Throughout my career, I have consistently delivered high-impact IT solutions, authored technical documentation, and mentored support teams. I am passionate about driving operational excellence and aligning IT services with business goals. My certifications in ITIL, CompTIA, and Microsoft technologies further support my ability to contribute effectively to dynamic environments.More...
Ann-Marie Tingley
Benefits Specialist@Point32Health
Verified
Ann-Marie Tingley is a Benefits Specialist at Point32Health, where she expertly navigates employee benefits. With 20 years of experience in human resources, Ann-Marie has a knack for simplifying complex benefits information, making it accessible to everyone.More...
Sarah Mathews
CEO@e-Tourism Frontiers
Verified
Sarah Mathews, dubbed the "Insight-Cyclopaedia," is a digital marketing trailblazer with over 30 years of experience shaping the travel industry. Renowned for her strategic brilliance, she has collaborated with global giants like Tesla, Coca-Cola, Japan Airlines, and Singapore Airlines, transforming their digital presence.
During her 10-year tenure at Tripadvisor, Sarah mastered big data analytics, crafting impactful marketing strategies that redefined the Asia Pacific travel landscape. Her expertise empowered tourism boards and SMEs, enhancing their online visibility and audience engagement through tailored, trend-driven solutions.
As the visionary behind Destination Academy, Sarah created a transformative three-day boot camp, equipping global tourism organizations with cutting-edge digital marketing skills. A sought-after speaker, she has shared her insights on platforms like BBC, CNN, UNWTO, and PATA, and collaborated with the World Bank on key initiatives.
As the youngest female chair of PATA and a member of IAB SEA & IN’s regional board, Sarah champions diversity, equity, and inclusion. She advocates for responsible travel, emphasizing sustainable practices, authentic local engagement, and women’s empowerment in the industry.
With a passion for innovation, Sarah navigates the evolving digital landscape as a true explorer, leveraging data-driven strategies to create inclusive, impactful, and authentic travel experiences.More...
Jessica Gioglio
Fractional CMO@With Savvy Media & Marketing LTD
Verified
Jessica Gioglio is a dynamic Fractional CMO at With Savvy Media & Marketing LTD, where she leverages over 20 years of strategic marketing expertise from Nokia (consumer electronics), Sprinklr, Dunkin’, TripAdvisor, and more, to drive innovative campaigns and elevate brand presence for diverse clients. Known for her creative vision and data-driven approach, Jessica has successfully led cross-functional teams in launching award-winning marketing initiatives across digital and traditional platforms. Her passion for storytelling and consumer engagement has consistently resulted in increased market share and customer loyalty for her clients. Jessica is the author of The Power of Visual Storytelling for Social Media and The Laws of Brand Storytelling. Jessica holds an MBA from Bentley University and is a sought-after speaker on modern marketing, brand storytelling, and public relations. In her free time, she loves traveling the world and has grown a very successful side business via affiliates through her travel and lifestyle blog The SavvyBostonian and related YouTube channel.
Industries of expertise: FMCG, CPG, QSR, Consumer Tech, Travel, Food & Beverage, SaaS, Martech, Telecommunications
Experienced across startups, scale ups, large enterprisesMore...
Femi Ash
Commercial Lead, Strategic Mind, Business Growth Specialist@nCino, Inc.
Verified
Director of Partnerships (
I am a specialist in everything to do with growing a business, whether by launching a new products expansion by in existing markets or entering ones.More...
Sean Russell
Managing Director@Time Out
Verified
Sean Russell is the dynamic Managing Director at Time Out, where he spearheads innovative strategies to enhance the global brand's digital footprint. With over 15 years of experience in media and entertainment, Sean has a proven track record of driving growth and fostering creative collaborations. Under his leadership, Time Out has seen a 30% increase in online engagement and expanded its presence to five new international markets. Sean is passionate about leveraging technology to connect people with the best experiences in their cities, making him a pivotal force in the company's continued success.More...
Marlène Morvan
Translator/Voice-Over/Assistant
Verified
Marlène is a skilled Translator, Voice-Over Artist, and Assistant based in London and Amsterdam. With a passion for languages and communication, she brings stories to life through her captivating voice and precise translations. Marlène has contributed to the growth of international companies in the corporate world (TripAdvisor, Matterport, IMG) and is eager to collaborate with international clients across media, corporate, and entertainment sectors. In her spare time, she enjoys acting, exploring new places, music and yoga.More...
Aleksandra Lapinski
Product designer
Verified
Laura Flannery Shannon
Chief Communications Officer@Digital Medicine Society (DiMe)
Verified
Laura Flannery Shannon is the Chief Communications Officer at the Digital Medicine Society (DiMe), where she spearheads strategic initiatives to amplify the organization's mission of advancing digital health innovation. With over 20 years of experience in communications and a background in technology, healthcare, and nonprofit, Laura blends technical expertise with creative storytelling to engage diverse stakeholders. Her leadership has been pivotal in launching global campaigns that have increased DiMe's visibility and influence in the digital health sector. Passionate about bridging the gap between technology and healthcare, Laura continues to drive impactful narratives that inspire change and foster collaboration across the industry.More...
Max Gallo
Business Developer / Partnerships Manager / Sales Digital Marketing Expert
Verified
Max Gallo is a highly experienced business developer, partnerships manager, and digital marketing expert in sales. He has a proven track record of creating and implementing effective strategies to drive business growth, build strategic partnerships, and enhance digital marketing efforts. Max's expertise lies in identifying potential business opportunities, negotiating and closing deals, and leveraging digital marketing tools to increase sales. His strong leadership skills, combined with his ability to deliver results, make him a valuable asset to any organization looking to boost their business performance.More...
Jon Lara
HR Leader@For People People
Verified
I leverage my 10+ years of HR experience and my passion for improving business outcomes to support people and organizational culture.More...
Ayoub Akil
Business development consultant@Akil Consulting
Verified
As an expert and Business development consultant I help you hack your business growth. Achieve your goals today !More...