Years of experience: 7
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Ashley's Career Path
Dec. 2020 -Present
TripadvisorFraud Prevention Analyst
Oxford, England, United Kingdom• Responsible for transaction fraud investigation in the Viator Experiences and Vacation Rentals departments of the company using various risk assessment tools such as Accertify, Emailage, Ekata and Jumio.
• Very strong attention to detail required in order to analyze data and identify fraud trends.
• Running SQLs for deep-dive data analysis.
• Making independent business decisions in a real-...
Oct. 2018 -Dec. 2020
TripadvisorCustomer Service Advisor (French)
Oxford, United Kingdom• Used my verbal and written multilingual communication skills to maintain a good relationship with customers and suppliers in French and English.
• Acted as point of contact between customers and tour operators and demonstrated diplomatic and negotiation skills to resolve issues arising between them.
• Reached and exceeded monthly B2C sales targets.
• Stayed calm under pressure when having t...
Sep. 2018 -Oct. 2018
Explore LearningTutor
Oxford, United Kingdom• Tutored children aged between 3 and 15 in English and Maths from pre-school up to GCSE level.