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Network Power<100 people
Roles
🔥66%
Startup Founder
👍66%
Sales & BizDev
✔️33%
IT
Geos
🇦🇪33%
United Arab Emirates
🇨🇷33%
Costa Rica
🇿🇦33%
South Africa
Work Background
VMwareManager, Tanzu SaaS Business Operations
Sep. 2021San Jose, Costa Rica
AuxisScrum Master - Management Consulting
Mar. 2020 - Aug. 2021Heredia, Costa RicaManaging a multidisciplinary team of developers (15+ persons) and Product Owners for the development of Robotic Processing Automation (RPA) Projects to efficiently safeguard the costs of Auxis customers. Manage these projects to completion of development until releasing them to the support team. In charge of deploying agile methodology and creating a PM office. Agile coach for stakeholders. Accomplishments * Deployment of Agile methodology in the RPA Business Unit.
* Succesful delivery of 72 RPA Business Solutions
VMwareDelivery Platform Project Manager
Sep. 2015 - Sep. 2018Costa RicaResponsibilities:
- Project review with Business and Project Team.
- Design test strategy and planning for business testing.
- Requirement analysis.
- Creation of testing scenarios and proven track record of these scenarios for each of the projects released for each team. (Partner Ops, Pricing, Order Management, etc)
- Test Estimation.
- Track on the progress and completion of test data preparation.
- Testing logistics planning.
- Collecting the business testers list from stakeholders.
- Follow up and get access to business testers for test environment.
- Schedule and conduct UAT testing kick-off meetings.
- Schedule and conduct daily check point meetings.
- Tracking to closure of Cases/Bugs/Change Requests in SalesForce.
- Plan on daily goals for the business testers.
- Track and monitor the testers progress on test execution.
- Implementation of complete spectrum of CRM solutions within SalesForce.com.
- Applying knowledge and coordination among teams involved in the project.
- Creating and maintaining documentation for various project documents repositories. - Generating testing reports.
- Getting the sign off from business stakeholders.
- Status reporting to PMO.
- Test closure activities: knowledge transfer, preparing lessons learned document.
- Generating testing metrics.
Achievements
- Successfully released web platform development projects in the Subscriptions Services Portal (Salesforce and SAP) in alignment with cross functional teams (QA, DEV). Projects: Horizon Enzo, NSI 2016, 2017, 2018 Product Launch, vCA Network Exchange, Direct Connect Network Exchange, AWES I, AWES II.
- Helped drive increased field and partner facing communications content, plan and timing. Worked with content SME's and publishing paths.
AtosService Delivery Manager
Sep. 2013 - Sep. 2014San José, Costa Rica TitleProactively participated in cross-functional teams, analyzing and understanding the operational impacts and opportunities of SAP implementations. Served as the single point of contact for Affiliates Operations Team, Plant Maintenance, Cost and Profit Center creation. SAP FICO (Financials & Controlling), MM (Material Management), SD (Sales & Distribution) Modules.
Citi Business Services de Costa RicaSr. Financial Analyst / Project Coordinator
Oct. 2012 - Sep. 2013San Jose Costa RicaFacilitated month-end close processes, invoicing, journal entries and account reconciliations.
Supported the accounting department during monthly closings. Created monthly accounting reports. Identified operational processes inefficiencies and recommended necessary improvements.
Citi Business Services de Costa RicaFinancial Accounting Analyst / Project Coordinator
Apr. 2008 - Apr. 2010San Jose Costa RicaIn charge of planning and execution of continuos improvement projects of internal processes, such as invoicing and billing for the Intercompany Accounting Department.
Implementing methodologies for the execution of operational plans according to results of business operations and internal processes of the department.
Formulation of projects to manage the implementation of operational processes for the purchasing department. Planning and execution of strategies for different cost centers and working teams, taking in consideration alignment of the corporate strategy when migrating operations from Mexico, Canada and the United States.
Hewlett PackardITO Support Specialist / SAP Consultant
Apr. 2006 - Mar. 2008San Jose Costa Rica1st Level Support for SAP incidents for Cost Accounting and Profit systems. Monitor and control processes for daily sales information of Procter & Gamble (Business Warehouse Systems). ITIL foundations implementation in customer service tools.
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