As an Application Advocate, I managed inbound and outbound calls related to loan applications, assisting customers in navigating the application process, answering inquiries, and resolving issues efficiently. I provided clear and empathetic guidance, ensuring compliance with company policies and financial regulations while maintaining high customer satisfaction. My role involved troubleshooting application errors, verifying documentation, and escalating cases when necessary, all while meeting performance metrics in a fast-paced environment. Additionally, you collaborated with cross-functional teams to streamline processes and improve service quality, demonstrating strong problem-solving, communication, and leadership skills in high-pressure situations.More...
Antonio Maza
Retail analyst Lv1@Auxis
Verified
Antonio Maza is a highly skilled Retail Analyst at Auxis, a leading management consulting and outsourcing firm. Antonio plays a pivotal role in analyzing retail trends, market dynamics, and customer behavior patterns. He uses this information to help shape business strategies and drive revenue growth. Prior to joining Auxis, Antonio held various roles in the retail industry, where he honed his analytical skills and developed a deep understanding of the retail landscape. Antonio's expertise has made him a valuable asset to the Auxis team, where he continues to provide actionable insights to help clients navigate the ever-changing retail industry.More...
Jose Brenes
IT Service Desk Team Lead@Auxis
Verified
As IT Service Desk Team Lead at Auxis, I have successfully managed and led a team of IT professionals in providing top-notch service desk support.
My leadership and technical skills have significantly improved the overall performance and service delivery of the IT service desk at Auxis.More...
Juan Salazar
Retail analyst level 1@Auxis
Verified
As Juan Salazar, a Retail Analyst Level 1 at Auxis, I have effectively utilized data and analytics to provide insights and recommendations that have improved retail operations. I have successfully identified trends and patterns in sales data, contributing to the development of effective sales strategies. I have also demonstrated proficiency in using retail analytics tools and software, and have played a key role in various projects aimed at enhancing business efficiency and profitability.More...
Carlos Albarracin
Retail Analyst L1@Auxis
Verified
Technical and customer service are one of my best skills at the momentMore...
Doug is a seasoned professional, based in the Tampa Bay Area, with over 25 years of proven success in the areas of Governance, Risk and Compliance (“GRC”), including AI facilitated Controls Assurance, Risk Management, Regulatory Change Management and Governance of AI, Program-Portfolio Management, and Operational Excellence; with extensive international experience in M&A, high-growth, high-risk and other transformational environments.
With broad industry experience in financial services, manufacturing/distribution, healthcare, and other industry verticals. Doug has provided guidance and solutions leading to significantly improved risk, compliance and operational resiliency while achieving greater operational efficiency and cost reduction.More...
Diego Espinola
Java Backend Developer@Independent
Verified
Diego Espinola is a seasoned Java Backend Developer with extensive experience in developing and optimizing robust enterprise applications. He has worked on various high-impact projects, including the digital banking redesign for Banco Solar in Paraguay and a database migration project for Visa YellowPepper. His expertise spans a wide range of technologies, including Spring Boot, MyBatis, Kafka, Docker, and Oracle DB. Diego has significant experience designing and implementing microservices architectures, ensuring scalability and maintainability. He has a strong background in financial processes, such as payment flows, transaction handling, and integration with external financial systems. His achievements include serving as a technical lead and delivering reliable, secure systems in fast-paced environments.More...
Víctor Manuel Valverde Checa
Manager, SaaS Operations@VMware
Verified
I am a SaaS Operations Manager at VMware, where I oversee the Aria SaaS operation to onboard, track, renew, and offboard key customers for the Wavefront Tanzu Observability (TO) product. With over six years of experience in project management and consulting, I have a proven track record of delivering value-added solutions, improving processes, and managing multidisciplinary teams.
My passion is to leverage my industrial engineering background, PMP and Six Sigma certifications, and operations and business value skills to help Dev Automation teams build web 3 business solutions. I am also an agile coach and a scrum master, who has successfully deployed agile methodology and created a PM office for the RPA Business Unit at Auxis, where I managed the development and delivery of 35+ RPA business solutions. I am always eager to learn new technologies, methodologies, and best practices to enhance my professional growth and contribute to the success of my organization.More...
Sheyn Rockwell
Sr. Supply Chain Development@Maersk Group
Verified
Supply Chain Strategist & Problem Solver | Servant Leader | Challenger
I am a forward-thinking Supply Chain Consultant and Strategist, driven by a continuous improvement mindset to optimize profitability, efficiency, and overall value in regional and global supply chains.
𝐌𝐲 𝐅𝐨𝐜𝐮𝐬:
I use analytics to craft data-driven strategies and serve as a transformational leader who guides top-talent teams. My passion lies in designing scalable solutions that adapt to the evolving needs of organizations, consistently delivering tangible results.
𝐂𝐚𝐫𝐞𝐞𝐫 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬:
• Led teams across the U.S. and LATAM
• Created products to meet unique challenges
• Leveraged analytics to pioneer solutions that drove success
• Strategically reduced costs, leading to improved profit margins
• Achieved multi-million-dollar revenue growth through key customer contract wins
𝐌𝐮𝐥𝐭𝐢𝐥𝐢𝐧𝐠𝐮𝐚𝐥 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧:
I am proficient in 𝐄𝐧𝐠𝐥𝐢𝐬𝐡, 𝐒𝐩𝐚𝐧𝐢𝐬𝐡, and 𝐏𝐨𝐫𝐭𝐮𝐠𝐮𝐞𝐬𝐞, enabling effective collaboration across stakeholders.More...
Dayanna García
HR Generalist | Office Management@Gambling.com
Verified
I have successfully managed human resources and office operations at Costa Rica office for Gambling.com. My accomplishments include streamlining HR processes, improving employee engagement and retention, and implementing effective HR policies. I have also excelled in managing office logistics, ensuring smooth daily life
operations, and coordinating administrative activities. My role has significantly contributed to creating a productive and positive work environment.More...