I am a SaaS Operations Manager at VMware, where I oversee the Aria SaaS operation to onboard, track, renew, and offboard key customers for the Wavefront Tanzu Observability (TO) product. With over six years of experience in project management and consulting, I have a proven track record of delivering value-added solutions, improving processes, and managing multidisciplinary teams.
My passion is to leverage my industrial engineering background, PMP and Six Sigma certifications, and operations and business value skills to help Dev Automation teams build web 3 business solutions. I am also an agile coach and a scrum master, who has successfully deployed agile methodology and created a PM office for the RPA Business Unit at Auxis, where I managed the development and delivery of 35+ RPA business solutions. I am always eager to learn new technologies, methodologies, and best practices to enhance my professional growth and contribute to the success of my organization.More...