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Work Background
Customer Support Specialist
ConcentrixCustomer Support Specialist
Oct. 2020 - Oct. 2024Email and Chat Support for Receipt Bank DEXT
Purchase Order Coordinator
ConcentrixPurchase Order Coordinator
Apr. 2016 - Oct. 2020PhilippinesOpen PO Coordinator for CDW
Renewals and Account Manager
ConcentrixRenewals and Account Manager
Mar. 2015 - Apr. 2016PhilippinesRenew existing customer accounts with increased service levels and pricing.
Account Executive - Inside Sales
ConcentrixAccount Executive - Inside Sales
Feb. 2014 - Mar. 2015Inside Sales Account Executive for FedEx (APAC)
Team Leader
TranscomTeam Leader
Feb. 2013 - Jan. 2014PhilippinesTeam Leader for Comcast West Division
Sales Team Lead
VXI Global SolutionsSales Team Lead
Jun. 2012 - Jun. 2012PhilippinesTeam Leader for Simplexity Inbound Sales
Team Leader
IBM Global Process ServicesTeam Leader
Dec. 2009 - Mar. 2012PhilippinesTeam leader for Sears Credit Services (Citibank)
Team Leader
Sitel GroupTeam Leader
Oct. 2008 - May. 2009PhilippinesTeam leader for Equifax
Team Leader
ClientLogicTeam Leader
Jun. 2008 - Oct. 2008PhilippinesTeam Leader/Coach for Sears Holdings (Teleservice)
Quality Analyst
ClientLogicQuality Analyst
Mar. 2007 - Jun. 2008PhilippinesQuality Analyst for PeoplePC Saves (Retention)
Mentor
ClientLogicMentor
Feb. 2007 - Mar. 2007PhilippinesOCP Mentor - PeoplePC Online Retention Program
Account Specialist
ClientLogicAccount Specialist
Aug. 2006 - Feb. 2007PhilippinesAccount Specialist- PeoplePC Online Retention Program
Sales Clerk
Surangel and Sons CoSales Clerk
Aug. 2005 - Jul. 2006PhilippinesSales Clerk
Sales Coordinator
Futura Decor ProductsSales Coordinator
Jan. 2000 - Dec. 2002PhilippinesSales Coordinator
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