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Work Background
Concentrix
Customer Support Specialist
Oct. 2020 - Oct. 2024
Email and Chat Support for Receipt Bank DEXT
Concentrix
Purchase Order Coordinator
Apr. 2016 - Oct. 2020
Philippines
Open PO Coordinator for CDW
Concentrix
Renewals and Account Manager
Mar. 2015 - Apr. 2016
Philippines
Renew existing customer accounts with increased service levels and pricing.
Concentrix
Account Executive - Inside Sales
Feb. 2014 - Mar. 2015
Inside Sales Account Executive for FedEx (APAC)
Transcom
Team Leader
Feb. 2013 - Jan. 2014
Philippines
Team Leader for Comcast West Division
VXI Global Solutions
Sales Team Lead
Jun. 2012 - Jun. 2012
Philippines
Team Leader for Simplexity Inbound Sales
IBM Global Process Services
Team Leader
Dec. 2009 - Mar. 2012
Philippines
Team leader for Sears Credit Services (Citibank)
Sitel Group
Team Leader
Oct. 2008 - May. 2009
Philippines
Team leader for Equifax
ClientLogic
Team Leader
Jun. 2008 - Oct. 2008
Philippines
Team Leader/Coach for Sears Holdings (Teleservice)
ClientLogic
Quality Analyst
Mar. 2007 - Jun. 2008
Philippines
Quality Analyst for PeoplePC Saves (Retention)
ClientLogic
Mentor
Feb. 2007 - Mar. 2007
Philippines
OCP Mentor - PeoplePC Online Retention Program
ClientLogic
Account Specialist
Aug. 2006 - Feb. 2007
Philippines
Account Specialist- PeoplePC Online Retention Program
Surangel and Sons Co
Sales Clerk
Aug. 2005 - Jul. 2006
Philippines
Sales Clerk
Futura Decor Products
Sales Coordinator
Jan. 2000 - Dec. 2002
Philippines
Sales Coordinator
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