Backed by ironclad years in the business, I turn challenges into connection—with a smile, a sharp mind, and customer service that actually serves.More...
Irem Sonkurt
Head Of Design Department@GrooveInc ApS
Verified
Studied interior / stage and decor design, converted into graphic/ ux-ui design. +10 years of experience in the design field & 2 years of experience in customer support world.
Languages; English, Turkish, Danish, Norwegian, SwedishMore...
Afijet Kreka
UX/UI Designer@//
Verified
I am looking for remote opportunities that allow me to contribute my skills and expertise from abroad. I have extensive experience working remotely with international teams and am confident in my ability to deliver high-quality work and collaborate effectively, regardless of location.
During my time at Brainster Academy, I had the opportunity to work on real projects for various companies, including being part of the winning team for the American company Sugarwish.More...
Luka Andabaka
Product Manager@Transcom WorldWide
Verified
Living in Split, Croatia. Used to be Frontend developer for 8 years, turned into Product roles for last 3 years. Delivering AI-based products for a global corporation with my team.More...
Petra-Natasja Groenendal
Technical support agent@Transcom
Verified
I am working for 20+ year is various roles but the red thread is always people. I love solving problems and looking for the most efficient and effective way to assist in whatever form or shape is necessary.
I have done several different courses, Event and Wedding planner , TEFL , Cognitive behavioral therapy, Life Coach and now currently studying Psychology. Work remotely is my best strength but having a team at the same time to brainstorm with is a powerful combination.More...
Param Rajagopal
Trainer and Team Lead@Transcom
Verified
Param Rajagopal is a seasoned professional with extensive experience in training and team leadership. Currently, he holds the position of Trainer and Team Lead at Transcom, a global customer experience specialist company. In his role, Param is responsible for guiding teams and providing training focused on enhancing customer service skills, improving processes, and maximizing productivity. His expertise lies in his ability to develop and implement effective training programs, manage team dynamics, and foster a positive work environment. Prior to Transcom, Param has worked in various companies acquiring skills in team management, leadership, and customer service. His proficiency in these areas has allowed him to excel in his current role and contribute significantly to the success of Transcom. Param's commitment to continuous learning and development, combined with his natural leadership abilities, makes him a valuable asset in any customer-focused business setting.More...
Jean De Dieu IGABE
CSR Acquiring@Transcom
Verified
Elly Bogojeska
Customer reconnect specialist@Transcom
Verified
Transcom is a global customer experience specialist, providing customer care, sales, technical support, and credit management services through its extensive network of contact centers and work-at-home agents. As a Customer Reconnect Specialist, I am responsible for re-engaging and retaining customers who have shown signs of disengagement or dissatisfaction. She utilizes her excellent communication skills and customer service knowledge to understand the reasons for disengagement, address customer concerns, and propose solutions to meet customer needs and improve their experience with Transcom. Her role is critical in maintaining customer relationships and contributing to the company's overall customer satisfaction and retention rates.More...
Froilan Meneses
Site Nurse Practitioner@Guy's and St Thomas' NHS Foundation Trust
Verified
Well rounded nurse by profession with vast experience in VA, article writing, copyediting, proofreading, and customer support.More...
Nina Vidal
Business developer
Verified
Experienced Business Developer fluent in English, French, and Arabic, with a background in global email and marketing strategies. Former export-import company owner and trusted account manager for top firms like Air France, Infopro Digital, Havas Media, and BNP Paribas.More...
Blaženka Galić
Customer Service Manager & Head of Branch Operations@Transcom WorldWide
Verified
I worked in Transcom for years, my second language is German and everything was done in that language.
I and 5 other colleagues worked in a special team called CSM, which was for special customers who didn’t pay our services and tried to scam the firm. We had to be very careful cause there was a lot of money in every task that was handed to us. I love the challenge in getting deep into solving problems. Working as a team made us stronger every day. I left cause I lost my first baby (stillborn) and when I got pregnant second time around my doctors insisted I stay at home.
Have a good day,
Blazenka GalicMore...
James Cacao
Property Manager
Verified
I am a seasoned Property Manager with over a decade of experience in Customer Service. I have fostered strong relationships with clients and tenants alike, positioned as a trusted expert in property management.More...
I am a seasoned communications and marketing professional with over 15 years of experience in strategic communication, content creation, and knowledge management. I have led impactful campaigns, developed knowledge products, and supported high-level stakeholder engagement in both corporate and academic settings. My work spans international organizations, higher education, and non-profits. I bring strong writing skills, digital fluency, and a proven ability to deliver communication strategies that inform, engage, and drive results.More...
Katrina Greaves
Manager, Customer Success
Verified
Katrina Greaves, a distinguished Manager of Customer Success, has consistently driven exceptional client satisfaction and retention rates, achieving a remarkable 98% customer satisfaction rates. Under her leadership, her team successfully completed Nesting and within 2 months of joining production was promoted. Katrina spearheaded a strategic initiative that streamlined onboarding processes, reducing time-to-value by 89% and significantly boosting customer satisfaction scores. Her innovative approach and dedication to customer-centric solutions have positioned her as a thought leader in the industry, regularly invited to speak at international customer success conferences.More...
Mary Ann Paguntalan
US HR Profesional
Verified
US Human Resource Professional, Member of the Harvard Business Review Advisory Council, an opt-in research community of business professionals, ARLT (The Netherlands) Scholar, Head of People and Wellbeing at Faith-8More...
Wolfgang Krüger
Head of Transformation Office International@QVC Group
Verified
With over 25 years of experience across various industries including banking, retail, consulting, logistics, and financial services, I have built a career that uniquely combines expertise in Finance,Strategy & Transformation, Operations, and Customer Experience. My journey began with an apprenticeship as a banker at LandesBank Berlin and has since evolved through roles of increasing responsibility at prestigious organizations such as Citibank, Royal Bank of Scotland, Deutsche Post DHL, and most recently for nearly 10 years, QVC (Qurate Retail/QVC Group).More...
Jerico Bautista
Customer Support Specialist
Verified
Jerico Bautista is a highly motivated and results-oriented Customer Support Specialist/Account Manager & Coordinator with 18+ years of experience in the BPO industry. Has a proven ability to lead, manage, and motivate teams to achieve and exceed client expectations. Skilled in Customer Service, achieving Service Level targets, and building strong client relationships.More...
Patrizia Baligod
Workforce Manager@Concentrix
Verified
Patrizia Baligod's role as Workforce Manager at Concentrix involves overseeing the company's staff operations and ensuring optimal productivity. Her responsibilities include managing staff schedules, analyzing workforce efficiency, and implementing strategies to improve performance. She plays a key role in the company's operational success by ensuring that the right number of employees with the right skills are available at the right time to meet the company's service level objectives. Baligod's strong leadership skills, strategic planning abilities, and experience in workforce management make her a valuable asset to the Concentrix team.More...
Nina Vidal
Key account manager and Business developer
Verified
With extensive experience in key account management and business development, I have a proven track record of delivering exceptional results across diverse industries. I specialize in building and nurturing long-term client relationships, driving revenue growth, and delivering tailored solutions that align with client needs. Throughout my career, I have consistently exceeded sales targets, managed high-profile accounts, and implemented strategies that have significantly boosted profitability.
Fluent in English, French, and Arabic, I am able to work seamlessly with clients across the US and Canada, Europe, the MENA region, and both East and West Africa. My multilingual abilities have enabled me to build strong cross-cultural connections and effectively manage diverse portfolios.
I am passionate about identifying new business opportunities, optimizing processes, and ensuring the long-term success of both clients and the company.More...
Paulius Bajorūnas
Sales manager/communication specialist@Bitė Lietuva
Verified
Paulius Bajorūnas is a seasoned Sales Manager and Communication Specialist currently serving at Bitė Lietuva, one of Lithuania's leading telecommunication companies. His distinct expertise lies in developing successful sales strategies and managing customer relationships to ensure continued business growth. Paulius has an exceptional ability to understand customer needs and deliver effective solutions. His keen eye for detail and in-depth knowledge of the telecommunications industry has made him a valuable asset to his team. Throughout his career, Paulius has demonstrated excellent communication skills, making complex technical concepts easily understood by a diverse range of clients. He has a proven track record of exceeding sales targets and driving revenue growth, making him a key player in Bitė Lietuva's success.More...
Inga Eglīte
Business analyst@RXE
Verified
I have extensive experience working with customers, both in person, and through different media. I am proficient with various analytics, CRM and other specialized, as well as common computer programs, and I speak 3 languages fluently, and 2 other in learning process.More...
Sebastian Szczepański
CEO & Founder@evolve
Verified
Offering Management training, operations consulting and BPOMore...
Jason Starr
Verified
Jason Starr - Professional Biography
Jason Starr is a multifaceted professional with over three decades of experience spanning IT security, training and development, airline operations, retail management, and most notably, ghostwriting and self-publishing. His career is characterized by a strong focus on leadership, process improvement, effective communication, and creative content development across various industries.
Contents
Jason Starr - Professional Biography 1
Ghostwriting and Self-Publishing Expert 1
IT Security and Information Management 1
Training and Development 2
Leadership and Operations Management 2
Additional Skills and Achievements 2
Education 3
Ghostwriting and Self-Publishing Expert
With over three decades in self-publishing and two decades of ghostwriting experience, Jason offers comprehensive guidance from concept to publication and beyond:
• Navigates the challenging world of publishing with insider knowledge
• Helps authors avoid common pitfalls of traditional publishing routes
• Maximizes book potential through strategic reviews and cost-effective advertising
• Provides ghostwriting services for academic papers, biographies, and various other genres
• Demonstrates exceptional proofreading skills and a chameleon-like ability to adapt to various writing styles
As a published author of three books with plans for 16 more in the near future, Jason combines his personal writing success with his expertise in guiding others through the publishing process.
IT Security and Information Management
For the past eight years, Jason has excelled as an IT Security IAM Analyst at SWBC, Inc. In this role, he has:
• Led and managed IT Security professionals, developing comprehensive security protocols and procedures
• Coordinated quarterly Privileged Access Management reviews, showcasing strong project management skills
• Streamlined onboarding and offboarding processes, resulting in annual savings of over $28,000
• Conducted vulnerability research and managed resolution implementation
• Worked closely witMore...
Gwenaël Mouthuy
Data analyst, python developer and business coach@My coaching company oü
Verified
Gwenaël Mouthuy is a highly skilled and experienced data analyst and Python developer currently working at My Coaching Company oü. He holds a wealth of knowledge in business analytics, data modeling, and software development. Gwenaël's proficiency in Python programming has been instrumental in driving the success of numerous projects at the company. His role also extends to business coaching, where he leverages his analytical skills to guide businesses in making data-driven decisions. Gwenaël's passion forMore...
János Hinkel
Software Development Manager / Project Manager@Digital Beaver
Verified
With over 15 years of experience in e-commerce, digital, and mobile development, I bring a unique blend of technical expertise, business sense, and strategic insight. I've worked in various roles, from software development to product management, always staying on top of the latest trends and technologies. This has helped me understand customer needs and create solutions that deliver real value.
Outside of work, I'm a proud father, winemaker, and grassroots football coach. These roles have strengthened my skills in leadership, teamwork, and time management, which I apply in both my personal and professional life.More...
Daniel Bergvall
CEO@Syvende Swimwear
Verified
Syvende Swimwear has experienced significant growth in Q2, with an increase in sales by 25%. Our new line of eco-friendly swimwear has been well-received, contributing to 40% of total sales. However, production costs have also risen by 15% due to higher raw material prices. Our online presence has strengthened with a 30% increase in website traffic and a 20% rise in social media engagement. We are currently exploring partnerships with high-profile influencers to boost brand visibility. Despite the challenges, we project a steady increase in revenue in the upcoming quarter.More...
Daumantas Kasperovičius
IT Project Manager/Scrum Master@Zenitech
Verified
Experienced Senior Project Manager and Certified Scrum Master with 5 years of expertise in
driving projects across IT infrastructure, retail, and software development. Skilled in applying a
variety of project management methodologies, including Scrum, SAFe, Waterfall, and Kanban. Key
contributor to the establishment and strategic direction of the Project Management Office (PMO),
enhancing project governance and delivery efficiency. Demonstrated ability to lead cross-
functional teams, optimize processes, and deliver projects on time and budget, meeting complex
business needs.More...
Marek Mudrewicz
SEM Specialist@ClickMeeting
Verified
🎯SEM Specialist with extensive experience in managing and optimizing search engine marketing campaigns.
📊Proficient in data analysis and strategic planning to drive traffic and increase conversion rates.
📌FreelancerMore...
John Soria
Amazon PPC Manager@Freelancer
Verified
I am a results-oriented Amazon PPC Manager with 6 years of experience in Digital Marketing, specializing in Amazon Advertising (PPC) Management. My expertise includes developing and executing data-driven strategies to maximize product visibility and sales on Amazon. I am adept at managing PPC campaigns, conducting keyword research, and optimizing bids to ensure maximum ROI.
With extensive experience in Amazon Seller Central Management, I have a proven track record of enhancing product listings, driving web traffic, and increasing sales. My hands-on approach and get-it-done attitude enable me to execute measurable plans that deliver tangible results.More...
As a virtual assistant, I am thrilled to offer a comprehensive range of services designed to support your business needs and enhance your productivity. With a keen eye for detail and a commitment to excellence, I am dedicated to providing reliable and efficient assistance tailored to your specific requirements.
Service offered: Administrative Support, Data Entry and Management, Project and Operations Management, Social Media Management (Community Engagement), Data Analysis, Virtual Event Support, Basic BookkeepingMore...
Tami Olivera
Learning and Development Leader@Actively Seeking New Roles
Verified
I'm Tami Olivera and I am a Certified Learning and Development professional, certified by the International HR Institute (IHRI) and the Global Skill Development Council (GSDC).
My skills are strategic partnerships, cross-functional team leadership, curriculum development, research, copywriting, instructional design, coaching and mentoring.
My corporate career has mostly been around the Learning and Organisational Development space (24 years to be exact), I've worked with various global organisations in the financial services, fintech and telecommunications industries.More...
Nyrriel Atienza
CEO and Founder@Rcruit Asia
Verified
🍀 Rcruit Asia, under the leadership of CEO and Founder Nyrriel Atienza, is an outsourcing firm that specializes in finding talents to international clients. The company is committed to connecting top-tier companies with highly qualified professionals, focusing on creating the perfect match for both parties. The team's extensive knowledge of the market, coupled with their dedication to understanding each client's unique needs, allows them to provide exceptional recruitment solutions. Rcruit Asia's services are designed to be comprehensive, efficient, and tailored to each client, ensuring a seamless hiring process.More...
Ezrael Pagayunan
Online Business Manager
Verified
As Ezrael Pagayunan, an Online Business Manager, I have successfully streamlined various business processes, leading to increased efficiency and productivity. I have managed and led diverse teams, fostering a collaborative environment that encourages innovation. I have also implemented effective project management systems, ensuring timely delivery of tasks and projects. Additionally, I have demonstrated excellent client relationship management, resulting in high client satisfaction and retention rates.More...
Wilton Glenn
IT Professional, CEO/Founder, Artist, Audio/Video Producer@Will and The Word Music
Verified
Wilton McKinley Glenn is a multifaceted individual with a diverse range of professional expertise. He is an experienced IT professional with a strong background in technology, providing innovative solutions for complex problems. As the CEO and Founder of Will and The Word Music company, Wilton has combined his technical proficiency with his passion for music, creating a platform that fosters creativity and innovation in the music industry.
In addition to his technological expertise, Wilton is also a gifted artist. His artistic expression extends to audio and video production, where he masterfully crafts engaging content that resonates with audiences. His work in audio and video production at his music company has been highly commended for its originality and quality.
Wilton's unique blend of skills in technology, music, and the arts has positioned him as a dynamic leader in his industry. His commitment to excellence and innovation continues to drive his success in all his endeavors.More...