Student advisory head@London School of Business & Finance (LSBF)
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Prabhakar Sharma is the Student Advisory Head at the London School of Business & Finance (LSBF), where he excels in guiding students towards achieving their academic and career goals. With over a decade of experience in educational consultancy, Prabhakar is passionate about empowering students with the tools they need to succeed. He holds a Master's degree in Business Administration and is an advocate for innovative learning strategies. Outside of his professional role, Prabhakar enjoys hiking and volunteering at local educational charities.More...
Reynaldo Jr Yulores
Customer Experience Director I Customer Service, Contact Center
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Experienced Contact Center Leader with almost 20 years of operations management in optimizing business processes and enhancing team performance. Proven track record of managing high and mid-volume call center operations, remote customer service support, and recruitment operations.
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Proven to effectively lead customer care/customer service accounts for eCommerce, telco, financial, travel, and reservation, and tele-sales in omni-channel support platforms
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Skills and specialties include Contact Center Operations and Performance Management, Customer Experience Improvement, Remote Management Support, Leadership and Development, CSAT & Net Promoter Score Management, Process Improvement support and implementation, Client Services Support, Recruitment Operations Management, Compliance and Quality inspection, Floor Support Training, Rewards & Recognition and Employee Engagement events planning and execution, Tele-sales training, Written Communications public relations, Life & Non-Life Insurance sales and customer support
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Lean Six Sigma Yellow Belt certified and Lean Six Sigma Green Belt trained
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Led and managed programs using different CRM tools such as Shopify, Zendesk, LA Desk, Gorgias, Aircall, LOOP etc.
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Proficient in MS applications
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Alvin Velasco
Business Development and Sales Leader@Gigrewards
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Global B2B Business Development and Sales Leader
Experienced B2B Business Development and Sales Professional specializing in E-commerce, Fintech, and SaaS industries. I bring over a decade of expertise in developing innovative go-to-market strategies and strengthening sales infrastructures. My background includes leading sales initiatives in Southeast Asia’s Fintech sector and designing effective sales playbooks for various global enterprises. Skilled in creating key partnerships, I have a proven track record of driving significant business growth, particularly in emerging markets. Committed to delivering measurable results, I excel in sales pipeline management, startup consulting, and strategic corporate planning, always with a focus on organizational growth and success.More...
Zuzana Bogiova
Data Manager@Viatris
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Zuzana Bogiova is an experienced Data Manager at Viatris, where she leads efforts in data optimization and management strategies. With over a decade of experience in telecommunication and pharmaceutical industry, she excels in transforming complex data into actionable insights. Zuzana holds a Master's degree in Biology and is passionate about leveraging technology to enhance healthcare outcomes. Outside of work, she enjoys long walks with her toy poodle, tennis, cooking, movies .More...
Corazon Acabal
Digital Marketing Consultant
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Corazon Acabal is a seasoned Digital Marketing Consultant with a proven track record in developing and implementing effective digital marketing strategies. Her expertise spans across SEO, SEM, content marketing, social media marketing, and digital analytics. She has successfully helped various businesses, ranging from startups to established companies, in enhancing their online presence, increasing customer engagement, and driving sales growth. Corazon's excellent analytical skills, creativity, and deep understanding of digital trends make her an invaluable asset for any organization looking to leverage digital channels for business growth.More...
Jerico Bautista
Customer Support Specialist
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Jerico Bautista is a highly motivated and results-oriented Customer Support Specialist/Account Manager & Coordinator with 18+ years of experience in the BPO industry. Has a proven ability to lead, manage, and motivate teams to achieve and exceed client expectations. Skilled in Customer Service, achieving Service Level targets, and building strong client relationships.More...
FERRZOBEL BICALDO
COMMUNICATION PRACTITIONER@UNIVERISITY OF THE PHILIPPINES
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Ferrzobel Bicaldo is a dedicated Communication Practitioner at the University of the Philippines. His role involves managing, developing and implementing communication strategies and initiatives to promote the institution. Ferrzobel's expertise in public relations, media relations, and corporate communications, along with his strong interpersonal skills, enables him to effectively engage with a wide range of stakeholders. He plays a crucial role in shaping the university's public image and maintaining its reputation.More...
Mario Patay
Project Manager
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As a Project Manager, Mario Patay has successfully led and completed numerous projects across various industries, consistently meeting project goals and deadlines. He has demonstrated exceptional leadership, communication, and problem-solving skills. He has also improved project efficiency by implementing new project management methodologies and tools. His ability to manage and coordinate cross-functional teams has significantly contributed to his successful project outcomes. Mario has also been recognized for his excellent risk management and decision-making abilities.More...
Lynch Knisely Idjao
Finance system Manager@Aboitiz Power Corporation
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As Lynch Knisely Idjao, Finance System Manager at Aboitiz Power Corporation, I have successfully implemented and managed efficient financial systems, ensuring smooth operations and accurate financial reporting. I have also led a team of financial professionals, fostering a collaborative environment and contributing to the overall growth of the company. My strategic financial planning and analysis have been instrumental in cost reduction and profit maximization. I have also ensured compliance with financial regulations and standards, maintaining the company's financial integrity.More...
Chinnappa Raju
Lead Devops Engineer@Cognizant Technology Solutions
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I am a seasoned IT professional with over 25 years of experience. I've worked in various roles. My major skillsets are Devops, Cloud & Software QA.
I'm currently leading a couple of DevOps teams that work in a Cloud environmet. We work on various tasks such as Onboarding several applications from Various vendors, CNF and VNF deployments, Automation and Orchestration, Build and Release management, Performing upgrades and maintaining various DevOps tools, troubleshooting production issues with tools and resolving them.
Tools and technology: Openstack, Openshift, Kubernetes, SQL, Jenkins, JIRA, Gitlab, Ansible, Python, HPE NFV Director, Redhat Ansible Automation Platform.
Apart from working on DevOps & Cloud, I also have vast experience in the area of QA/Testing. I've tested and Automated APIs & Web services using various tools and frameworks such as Parasoft SOATest, CA LISA, SOAP UI, Robot Framework. I've also tested Databases like Oracle, SQL (all types), Mongo DB, Maria DB. I'm also proficient in web based testing. I've extensive experience in Defect reporting and Management.
Certifications: Certified Kubernetes Administrator, Certified Openstack AdministratorMore...
January Plazo
CEO@J Plazo Staffing Corp
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During the past month, J Plazo Staffing Corp has seen a significant increase in demand for our staffing services across all sectors. Our revenues have increased by 15% compared to the previous month. However, we also noticed a 10% increase in operational costs, largely due to the need for additional resources to manage the increased workload. Our customer satisfaction rate remains high at 90%. In the coming month, we plan to focus on optimizing our operational efficiency and reducing costs. We will also continue to invest in our marketing strategies to maintain our growth momentum.More...
Tathagata BANERJEE
CEO, Founder@Nexus Waves Consulting
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Nexus Waves Consulting, under the leadership of CEO and Founder Tathagata Banerjee, is a thriving consulting firm that specializes in providing innovative solutions and strategies to businesses. With a strong focus on transformational change, the company helps organizations navigate through complex business challenges, enabling them to achieve their strategic goals. Tathagata Banerjee's extensive experience and expertise in the industry have been instrumental in driving the company's success and growth. His leadership style, centered around fostering innovation and encouraging collaboration, has cultivated a dynamic and productive work environment at Nexus Waves Consulting.More...
Tamanpreet Singh
VP Customer Success@Beyond Codes Inc.
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Experienced Sales professional with a demonstrated history of working in the IT Services, Product, BPO and Outsourcing/Offshoring industry. Skilled in Business Planning, New Business Development, Lead Nurturing, Analytical Skills, Customer Acquisition, Sales, and Customer Relationship Management. Always open to learn and interact with people.More...
Vinutha B M
Advanced accountant@Baker Hughes
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Kyla Encarnacion
Sr Global BPO Manager@Binance.US
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An experienced Operations Delivery Manager and Vendor Manager with seventeen years of leadership experience in the business process outsourcing and shared services industry. I've gained experience working in various service industries including tech, sales, banking, finance and content moderation. My passion for yielding exceptional customer service and process improvements has driven my success. A huge advocate of driving mental wellness for our frontline teams both on the vendor side and our organizatioMore...
Penuil Catingub
Crypto Accounting & Tax@Co-founder Naralabs
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Helping crypto business owners by enabling them to have informed decisions so they focused to scale up their business.More...
Dwayne Williams
AVP of Tech Business Management & Strategy@Manulife
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As Dwayne Williams, AVP of Tech Business Management & Strategy, I have successfully led numerous technology projects, driving efficiency and innovation. I have developed and implemented strategic plans that have significantly improved business operations. My leadership has also resulted in a highly efficient and motivated team. Furthermore, I have been instrumental in fostering strong relationships with key business partners and stakeholders. My achievements also include cost reduction through effective tech management and the successful integration of new technologies into our business model.More...