BlipMid Growth Marketing Analyst | Lifecycle and Acquisition | Small and Medium Business
May. 2024São Paulo, Brazil📌 Overview: Lead lifecycle and acquisition marketing initiatives, focusing on CRM automation, lead nurturing, and customer engagement to drive growth and retention for SMB customers. 📌 Key Responsibilities & Achievements: ✅ Developed and automated communication workflows in HubSpot Marketing Hub, optimizing multi-channel acquisition strategies. ✅ Managed CRM databases (subscribers, leads, MQLs, and pipelines) to improve marketing and sales alignment. ✅ Designed and executed targeted lead acquisition and retention campaigns, increasing customer engagement. ✅ Implemented inbound marketing and CRM automation strategies, improving funnel efficiency and customer retention. ✅ Led growth experiments and A/B testing, validating hypotheses and refining Land & Expand strategies for higher conversion rates. ✅ Created email marketing campaigns and lifecycle notifications, generating new conversion opportunities and reaching almost 50% of open rate at email marketing campaigns
✅ Collaborated with Customer Success teams, enhancing user engagement and retention. ✅ Built lead nurturing automation workflows in HubSpot, ensuring seamless handover between Marketing and Sales. ✅ Applied the Winning by Design methodology, optimizing customer journeys across all sales funnel stages. ✅ Developed dashboards and analytics panels, providing actionable insights for data-driven decision-making. ✅ Restructured historical customer cases, integrating them into lifecycle marketing strategies to enhance retention and engagement. 🛠 Skills: CRM Automation, HubSpot, Lifecycle Marketing, Lead Nurturing, Customer Engagement, A/B Testing, Marketing Analytics, Conversion Rate Optimization (CRO)