NEOMFront Office Manager (Pre Opening)
Mar. 2024The Luxury Collection, Sindalah, Marriottt, NEOM• Responsible for overseeing the Front Office department across four properties, leading the team of Front Office Managers to strategically plan departmental objectives for a smooth opening.
• Led the recruitment process, assembling top talent for the front office team.
• Planned and executed the entire department's training according to the pre-opening schedule, adapting personal and team training plans to enhance skill development.
• Promoted employee engagement and career development, creating a supportive environment for advancement.
• Ensured exceptional standards in presentation and performance through comprehensive training and collaborative initiatives.
• Ensured compliance with all company policies, operational protocols, and guest service standards.