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Work Background
SpotOnHospitality Account Executive
Aug. 2021Southfield, Michigan, United StatesPowerful software and payment solutions sized to fit any business. Proven to increase customer loyalty. Improve online reputations. And grow revenue. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
BASFLab Technician
Nov. 2019 - Jul. 2022SouthfieldMy responsibilities in this role include the maintaining the weathering center in accordance with ISO 9001 standards- which includes QCT, Q-Fog salt spray, Q-Sun, QUV, Atlas Ci 4000, Atlas Ci 5000, weatherometers, and reverse osmosis water treatment- with daily maintainance as well as reading and interpreting the weathering results. I was also responsible for formulation creation of floorcare products and other waterborne industrial coatings. We also do root cause analysis for our customers when raw material issues arise. My primary business unit is TIFF- Transportation, industrial, furniture, and flooring- and working in the Technical Service department we are both market driven and customer focused.
DCI AerotechLaboratory Technician
Jul. 2019 - Nov. 2019Detroit, MichiganAs a lab technician I was responsible for maintaining the quality of the plating tanks as well as adjusting the to the specifications of the plater if the tanks were to fall out of spec. During my time in this role I was also a founding member of the safety and compliance committee which oversaw procedural changes and processes improvement across all areas and departments to be in compliance with state and federal laws.
BASFIntern
May. 2018 - Aug. 2018Southfield, MichiganAs an intern on the Technical Service team our goal was to customer focused and market driven. We repurposed products from other business units to fit our business unit (Transportation, Industrial, Furniture, and Flooring) and worked directly with research and development to meet specific customer needs not being currently met. During my time I also took part in product launch of a new technology and the research of a new floor coating technology.
Whiskeys on the waterBeverage Director
Nov. 2017Wyandotte michiganIn this role the primary responsibility is maintaining stock of all beverages and beverage related items. When I assumed the role I expanded the role to include menu development and implementation. We use market data to development a menu that responds best to our patrons wants and needs. Creation of training programs and standards were also of my implementaion to keep high quality customer service a top priority.
Whiskeys on the WaterBartender
Mar. 2016 - Jul. 2019
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