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Work Background
America's Health Insurance Plans (AHIP)Chief Human Resources Officer
Jul. 2019 - Jun. 2024Washington, DCAs the key strategist and trusted advisor on AHIP's leadership team, I guided executive management with expert counsel, driving impactful decisions. I spearheaded a comprehensive HR transformation, overhauling workflows, reducing risks, and embedding industry best practices. I assessed human capital needs, aligning them with advocacy and policy initiatives, ensuring streamlined support for AHIP’s mission. Collaborating closely with leadership, I championed workforce diversity and elevated DEIB (Diversity, Equity, Inclusion, and Belonging) initiatives. I also managed employee relations, benefits, and performance programs, ensuring that workforce needs were fully met and aligned with organizational goals.
Below listed are some of my achievements within this role:
• Increased employee engagement and satisfaction by successfully recruiting, mentoring, and directing a new HR team.
• Optimized application, onboarding, professional development, retention, and offboarding processes by revamping employee lifecycle experience.
• Enhanced operational efficiency and accelerated candidate selection through engineering and implementation of innovative Human Resources program.
• Ensured employees remained informed and engaged with company updates, policies, and initiatives by designing and executing effective internal communication strategies.
• Delivered competitive compensation and benefits by implementing a robust talent management program, including job analysis, evaluation, pay equity audits, and market pay assessments.
The Hostetter GroupFoounder
Jan. 2018● Increased company revenue within two years by executing strategic market expansion and enhancing operational efficiencies.
● Improved operational efficiency through leading a company-wide transformation initiative, resulting in significant cost reductions and enhanced productivity.
The HSC Health Care SystemChief Human Resources & Compliance Officer
Jul. 2001 - Aug. 20181731 Bunker Hill Road, NE, Washington DCI successfully led comprehensive HR and compliance functions, collaborating closely with senior leaders across four HSC Health Care System entities to shape strategic decisions for both individual units and the entire system. I conducted in-depth employee relations investigations and provided actionable recommendations based on findings, while also representing the organization in external litigation. I crafted and executed HR strategies that aligned with organizational goals, driving improvements in employee performance and satisfaction. Additionally, I oversaw recruitment, onboarding, and training efforts, optimizing talent acquisition and development programs to support the system's growth and strengthen workforce capabilities.
Below listed are some of my achievements within this role:
• Achieved rigorous regulatory compliance for a diverse non-profit organization with over 800 employees by orchestrating effective HR initiatives.
• Enabled data-driven decision-making by developing and managing an HR analytics database to track and analyze patterns and trends across HR operations.
• Enhanced workplace collaboration through strengthened labor relations and improved communication channels by facilitating Union contract negotiations.
• Provided expert advice and mentorship to managers on employment law, employee relations, conflict resolution, progressive discipline, and terminations.
• Fostered organizational advancement by engineering and executing performance management systems, employee training programs, and continuous learning strategies.
The HSC Health Care SystemVice President, Human Resources
Jul. 2001 - Sep. 2008
The HSC Health Care SystemChief Human Resources Officer
Jun. 2001 - Jun. 2017
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