Capella UniversityProduct Manager, Mobile Solutions
Jan. 2011 - Dec. 2013Minneapolis, MNProduct manager for iOS, Android, and mobile web applications. Responsibilities included researching and analyzing internal and external market data, UX and design direction, product planning and roadmapping, business case development, collaborating with executive leadership, and providing mobile user story and product roadmaps to a team of 12 designers and technologists. During my time in this role, adoption increased 7x and customer satisfaction went up 2x. I also led a substantial user-driven interface redesign that included new course registration options, library services, and an improved course discussion experience. Reported to the Director of Online Products and User Experience.