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Work Background
eWomenNetworkMember
May. 2025As an eWomenNetwork member, my duties revolve around leveraging the network's resources to grow my business and connect with other women entrepreneurs. This includes actively participating in local chapter events, utilizing the member directory, and taking advantage of training and coaching opportunities. I'll also promote my business and seek connections to expand my network.
Mountain Transformation LLCFounder
Oct. 2024Colorado, United StatesAt Mountain Transformation LLC, I lead a dual practice focused on organizational modernization and individual realignment. I work with business clients to deliver large-scale tech programs and transformation initiatives, and with individuals through coaching and retreat experiences designed to rebuild clarity, confidence, and momentum. 🔹 Key Responsibilities: • Lead strategy and execution for client engagements in cloud modernization, agile transformation, and program portfolio delivery • Design and facilitate workshops and retreats focused on executive presence, career realignment, and life/work clarity • Provide 1:1 coaching for professionals navigating burnout, reinvention, or return-to-work transitions • Host small-group intensives and experiential retreats at a private mountain retreat space in the Colorado Rockies 🔹 Key Accomplishments: • Led development of a “Return with Intention” retreat series supporting professionals re-entering the workplace with clarity and presence • Consulted for a tech client on transformation governance, project intake redesign, and executive stakeholder alignment • Launched a branded, multi-offering business under Mountain Transformation LLC, including short-term rental operations, coaching, and facilitation • Created strategic messaging and branded assets for Mountain Transformation across consulting and personal growth domains
IBMPrograms Director
Oct. 2022 - May. 2025United States• Led cross-organizational teams to develop new architecture and deliver a 4th zone for IBM Cloud expansion in Dallas, Texas.
• Secured funding for building and provisioning services, navigating complexities at every step through physical data center bringup, new software development, and ensuring the product is secure and fully integrated with IBM's Cloud Platform.
IBMProgram Manager - Infrastructure as a Service Releases and Environments
Apr. 2017 - Sep. 2022United States• Led the Non-Production Environments Roadmap, identifying gaps and proposing action plans for the Infrastructure as a Service organization at IBM.
• Managed the delivery of VPC Next Gen General Availability (GA) in 10 regions globally, serving as Scrum Master for building initial services and setting up pipelines.
• Formed cross functional processes like Release Management and Capacity Management to enhance operational efficiency and drive business decisions.
IBMWatson Lab - Software Release Manager
Jul. 2015 - Mar. 2017Austin, Texas, United StatesIn my role as the Software Release Manager at Watson Lab, I provided leadership in delivering innovative solutions with bleeding edge technology like embodied cognition and Unity game engine. I led the team in creating the Hilton Pepper Robot concierge, Immersive room at the US Open, Watson Operations Dashboard, and Project Intu, enabling quick deployment of Watson technology. I facilitated and managed the team's Watson Replica tour and customer garage experiences where we worked directly with congressional members, CTO, CEOs, students (all ages), potential and present partners and customers to innovate many ways using many devices (i.e. robots, avatars, screens, etc.) in the new cognitive era. Additionally, I designed and piloted a High School Internship program to showcase emerging technology by putting Watson on IOT devices.
IBM Kenexa - Business PartnerProgram Manager
Apr. 2011 - Jun. 2015United States• Led a team of Project Managers, Technical Consultants, and Engineers to migrate existing customers
to the BrassRing platform, enhancing system reliability by 50-80%, depending on the process and tools
they were using previously.
• Streamlined delivery processes, reducing project timelines from 18 months to 6 months, significantly
improving efficiency and customer satisfaction.
• Developed an out-of-the-box offering for small to medium businesses, increasing market reach and
customer acquisition by 20%.
Tame The ChaosPrincipal
Jul. 2010 - Apr. 2025• Led the design and architecture of scalable IT projects for Tame The Chaos, ensuring timely delivery.
• Implemented innovative solutions, resulting in a 43% increase in project efficiency.
• Reduced overall project timelines by 30% through process improvements.
CSIProject Management Lead
Nov. 2008 - Jul. 2010Simpler-Webb, a technology services company with a focus on expert IT consulting, software development, and managed IT services to the financial and high-tech industries, merged with HEIT Consulting, Inc, a leading managed IT services provider to banks and credit unions in 2010. And it was purchased by CSI in 2011.
• Coordinated resources and developed an implementation process, ensuring timely and repeatable implementations of networking, security, server infrastructure, and Unified Communications projects,
improving efficiency by 20%.
• Led Managed Services Onboarding processes for Simpler-Webb's clients, reducing implementation
time by 30% through streamlined procedures.
Rainmaker Systems, Inc.Global Program Manager (Consultant through Robert Half International)
Mar. 2008 - Sep. 2008• Designed and executed a program for Rainmaker's Fortune 100 client to upgrade existing customers
to the latest version of Rainmakers' software, improving system reliability by 100%.
• Led cross-functional teams, reducing customer actions required by 80%, by managing IT, Marketing,
Finance, and Sales professionals to configure and deploy software, document and train sales
resources, and deliver results from the program.
• Established program structure and processes, enhancing customer satisfaction by 30%, by ensuring
timely project completion.
DCC ServicesOracle Applications Implementation Program Management Consultant
Oct. 2007 - Feb. 2008• Developed a Level 0 support solution, increasing community engagement by 80% by creating a
community and encouraging champions to contribute instructional articles and engage in discussions.
• Delivered Oracle integration solutions for customers, improving implementation efficiency by 40% by
providing expert consulting services.
• Spearheaded the creation of a support community, reducing support tickets by 30% by fostering active
participation and knowledge sharing. The reduction increased the longer the community grew.
DellProcess Consultant (Consultant through Liaison Resources)
Sep. 2007 - Oct. 2007• Hired to serve as a change agent for inefficient processes in the web organization.
• Created an off-site workshop to bring departments together and teach them how to define
efficient processes. Led them through the exercise and entire process so they could get
together and repeat the process when needed.
• Designed and configured project management solution for them using Atlassian Jira.
Powered, Inc.Dir. Program Management Office
Jan. 2006 - Aug. 2007• Led initiatives to address inefficiencies, resulting in increased profits and improved customer
satisfaction scores.
• Implemented methods that significantly reduced time to market and fostered cross-team collaboration.
• Contributed to the company's successful sale by driving substantial improvements in operational
performance.
Powered, Inc.Help Desk Manager
Aug. 2005 - Dec. 2005• Supported customers to identify patterns in their questions, enabling support to scale and Powered's
customer base grew.
• Onboarded an offshore support firm to support customers and develop the instruction guide, improving
timely response rates by 70%.
• Utilized support KPI metrics to monitor progress and growth, resulting in a 30% increase in customer
satisfaction, and hired a Support Manager to take over the support system ownership.
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