Competent Leader with a proven ability to manage and guide a team to successfully meet Key Performance Indicators, while contributing to a welcoming and respectful workplace that brings out the best in everyone.
13 years of Experience in the Call center industry and Customer Service.More...
Kristofer Layon
UX Design Principal@Solventum
Verified
I am a user experience designer with a background in end-to-end customer experience that includes software, hardware, services, and the design systems to support them. I strive to lead iterative and innovative design solutions to increase customer satisfaction and business performance.
My experience in UX includes:
• Leading global teams in multiple locations
• Qualitative and quantitive UX research
• Stakeholder, persona, task, and workflow analysis
• Prototyping, interaction, and visual design
• Enterprise-wide design language systems
• Software platforming for responsive web and mobile solutions
• Usability testing and reporting
• Lean UX and scaled agile workshop facilitation
• Coaching and mentoring colleagues and direct reports
I have worked in a variety of settings, from independent consulting and small startups to a Big Ten university and global Fortune 100 companies.More...
Joe Blaney
Regional Manager - Northeast@Solventum
Verified
A strategic sales professional with a successful track record in sales management and as a top producing sales executive.More...