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Work Background
North HighlandMaster Practitioner/Principal
Aug. 2019Greater Nashville Area, TN• Developed Agile Transformation Offices and Centers of Excellence for a Fortune 100 Life Sciences company to support agile transformation efforts and ensure agile delivery standards.
• Partnered with executive stakeholders to develop business transformation strategies, identify transformation opportunities and prioritize transformation targets.
• Recruited, developed and supported the transformation of 24 Omnichannel expert transformation teams.
• Coaching executive leaders and key stakeholders on principles and methods for improving business agility.
LeadingAgileManaging Consultant
Oct. 2018 - Apr. 2019Greater Nashville Area, TN• Partnered in the development of the Agile Transformation Office to support the execution of a large-scale agile transformation of more than one hundred teams for a Fortune 50 Automotive Manufacturer. • Created transformation execution frameworks that provided clarity of the transformation vision and maintained alignment of detailed outcome-based plans.
• Provided leadership and managed day-to-day issues for twelve agile transformation teams in the execution of transformation strategies.
NexientSr. Client Partner - Program Management
Jan. 2017 - Oct. 2018Greater Nashville Area, TN• Managed the integration of multiple agile delivery teams in a highly governed health care/financial services enterprise that consisted of five agile delivery teams and more than ten client teams. • Managed communications with the C-Suite and other designated client executive stakeholders.
CitiusTechSr. Agile Program Manager
Jul. 2015 - Feb. 2017Greater Nashville Area, TN• Led early agile transformation efforts to the Scaled Agile Framework (SAFe) to support development of new Enterprise Application Platform.
Insight GlobalSr. Agile Program Manager
Feb. 2015 - Jun. 2015Greater Nashville Area, TN• Managed a portfolio of Agile development projects for Market Development and Brand Eminence channels.
• Integrated Agile delivery practices with ITS PMO governance processes.
AsurionSr. Program Manager - IT
Aug. 2011 - Feb. 2015Greater Nashville Area, TN• Managed a portfolio of agile product development projects and technical implementations to support key client relationships with more than fifteen teams across Business Process, Technical Delivery, Infrastructure, and Customer Support areas.
• Led efforts to integrate agile processes with traditional project delivery and governance processes.
Internal Data ResourcesConsulting IT Project Manager
Jan. 2011 - Aug. 2011Greater Nashville Area, TN• Provided project management services as a professional consultant to support growth in Client IT portfolio for leading provider of handset protection and digital mobile applications.
• Recognized for successful project execution and retained as Program Manager to manage strategic project portfolio.
JoggleBug, Inc.Chief Technology Officer/Co-founder
May. 2009 - Dec. 2010Greater Nashville Area, TN• Developed prototype and positioned product to secure initial capital investment, engaging development resources and completing product development.
• Managed technology investments and created a sustainable competitive advantage through market focused feature prioritization and reduced time-to-market.
• Identified and secured strategic business relationships to provide early revenue opportunities while sales organization reached maturity and developed market presence.
Dialogic Communications CorporationAgile Project Manager — Development
Feb. 2008 - May. 2009Greater Nashville Area, TN• Managed Agile development projects for the completion of major commercial software releases for emergency notification system provider.
• Managed sustained engineering efforts to support existing customer install base.
• Implemented standards for project management and issue management.
• Facilitated product teams to identify and prioritize new feature opportunities for future product versions.
Syscom TechnologiesEnterprise Solutions Consultant
Mar. 2007 - Oct. 2007Greater Nashville Area, TN• Developed new territory for technology integrator focused on server and storage virtualization, WAN optimization, backup optimization, and email archiving and e-discovery solutions.
• Maintained executive relationships for strategic accounts, analyzing business needs, identifying technology solutions and providing detailed solutions proposals to sustain value-based relationships.
DellSenior Account Manager
Jan. 2004 - Dec. 2007Greater Nashville Area, TN• Managed virtual sales team, exceeding attainment goals consistently averaging 115% of quota against $13 Million annual sales revenue.
• Increased server and storage revenue on assigned accounts by 30 % quarter over quarter.
• Lead team in the qualifying, pursuit, and closing of virtualization solutions.
• Consistently exceeded goals for conversion of new lines of business in existing accounts.
Xactly, LCC.Chief Technology Officer/Co-founder
May. 2003 - Aug. 2004Nashville• Founded successful Internet Media Company focused on monetizing existing celebrity-fan relationships.
• Developed and executed technology plan for e-commerce and media distribution infrastructure maximizing use of limited funding available for development and implementation.
• Identified and developed strategic technology partnerships to facilitate immediate growth of technology capabilities and market penetration.
Link2Gov CorporationDirector, Transformation Services Group
Jan. 2001 - Dec. 2003Greater Nashville Area, TN• Managed business development efforts analyzing gaps in marketplace demand, creating comprehensive product plans, and executing product development to capture market opportunities.
• Transformed existing technology consulting resources into an effective product development organization while maintaining 100% retention of technology staff and current client base.
• Provided effective communications and business focused sales support to sales organization, supporting increased sales and ensuring client satisfaction.
• Developed line of business for transaction processing firm identifying opportunities, negotiating engagement contracts and developing solutions for large scale content management implementation projects.
Deloitte & ToucheManager, Web Solutions
Jun. 1993 - Dec. 2000Greater Nashville Area, TN• Created research and development group focused on leveraging emerging web technologies and leading efforts to transition 60 person development organization from Lotus Notes to Microsoft development technologies.
• Managed large-scale implementation of application development and production architecture to support redesign and redeployment of firm’s web site.
• Recruited, retained and developed Internet technologists in the disciplines of web development and Internet architecture maintaining a 100% retention rate.
• Designed and implemented professional development and incentive programs for technical staff.
CompuAdd Computer CorporationSales and Training Specialist
Mar. 1990 - May. 1993Austin, Texas Area• Created and delivered nation-wide training program consisting of Professional Selling Skills, Account Development Strategies, Sales Presentation Skills as well as technical product training.
• Participated in the development of industry standards for Windows multimedia as part of company’s participation in the MPC consortium.
• Consistently recognized for exceeding sales and account development goals.
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