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Work Background
Enterprise Key Account Manager
BlipEnterprise Key Account Manager
Feb. 2024Madrid, Community of Madrid, SpainBLIP - BRASIL HEADQUARTERS, IT SECTOR (SaaS CX Tech, MarTech, Conversational AI) • Proficient in utilizing Blip, a leading communication platform with advanced chatbots and customer service channels, to enhance business efficiency and personalization. • Skilled in leveraging Blip's global, multilingual capabilities and omnichannel presence across all conversational channels: WhatsApp, Messenger, and Telegram, Instagram, SMS, Email, RCS.. • Expert in using Blip’s flexible API for customization and integration, plus advanced analytics and AI for optimizing customer experiences. • Part of a robust sales force, contributing to Blip's success with over 4,000 clients in 32 countries and partnerships like Meta’s Partner Premier status. • To close major enterprise deals with top companies in Spain using the MEDDPIC method. • Built and managed a diverse portfolio of clients in Retail, CPG, Health, Logistics, and Professional Services sectors, driving significant growth and revenue.
Member
Revenue SquaredMember
Nov. 2023Madrid, Community of Madrid, SpainA community created by and for sales leaders. Revenue Squared was created in response to the need to raise the sales profile in the Spanish-speaking world. The idea began to take shape when Jorge and Ivan met while working on Facebook in 2017.
Country Manager
LeadDeskCountry Manager
Apr. 2021 - Dec. 2023MadridLEADDESK – FINLAND HEADQUARTERS, IT SECTOR (SaaS CX Tech, Telemarketing Tech, SalesTech, Contact Centre Tech) At LeadDesk we help our clients to handle contacts more efficiently with our cloud-based (SaaS) software. LeadDesk software is used by more than 1900 customers, we manage more than 500 Million of minutes per year, and we have a presence in more than 35 countries. My duties: Identify potential customers of Iberian, markets, and generate solid sales leads to demonstrate product portfolio with an aim to achieve 100% success. To increase business profitability, develop and implement growth strategies with the help of sales teams. Build a pipeline and achieve not less than 130% of monthly targets by conducting intensive cold-calling activities. Having more than 240 customers in two years and reaching 2.3M in annual revenue in 4 years, develop strong commercial relationships with existing customers. Aim to close two to three business proposals per month by creating yearly business proposals. Develop strong relationships with C-level stakeholders to identify actual requirements and negotiate accordingly. In all sales cycle processes, identify areas for improvement and implement changes to strengthen business processes, meet customer needs, and provide consultative and strategic selling. The best Inbound, Outbound, and Omnichannel solution for Sales and Customer Experience #ColdCalling #ContactCentre #Telemarketing #CX #Sales #BPO #Outsourcing
Account Manager
LeadDeskAccount Manager
Jan. 2020 - Apr. 2021Madrid Area, SpainLEADDESK – FINLAND HEADQUARTERS, IT SECTOR (SaaS CX Tech, Telemarketing Tech, SalesTech, Contact Centre Tech) At LeadDesk we help our clients to handle contacts more efficiently with our cloud-based (SaaS) software. LeadDesk software is used by more than 100K agents in more than 34 countries to make over 10 million calls per week. The best Inbound, Outbound and Omnichannel solution for Sales and Customer Experience #ColdCalling #ContactCentre #Telemarketing #CX #Sales #BPO #Outsourcing
Enterprise Account Executive
OrloEnterprise Account Executive
Aug. 2018 - Jan. 2020Barcelona Area, SpainORLO – UK HEADQUARTERS, IT SECTOR (SaaS MARTECH, CXTECH, PRTECH) • Having in-depth knowledge of Orlo and value proposition allowed me to be a Master to help companies face their digital challenges and generate ROI from their efforts. • Generating and hunting sales leads. Managing a full sales cycle in the EU markets (Iberian, Benelux, Scandinavian, DACH markets) from scratch (Tier1) Long Sales Cycles, four demos per week, closing rate of 95%. • Developing growth strategies and plans with the Marketing and Sales Team. Analyzing the market understanding the local needs and demands from different sectors and Markets helped me to build with the marketing team a dedicated strategy for each Q, to align Inbound and Outbound efforts. • Managing and retaining relationships with existing clients. Upselling and Cross-selling, renewal rate of 90% • Writing business proposals, Size deal (10K-250k) annual and multiyear contracts, closed 2-3 deals per month. • Negotiate with stakeholders at a C-level (CMO, CTO, CCT, CCE), nurture, and building strong relations with stakeholders. • Identifying and mapping business strengths and customer needs to provide a consultative and strategic selling in all sales cycle process. • Research for business opportunities and viable income streams, looking for strategic partnerships to develop new business opportunities. • I'm continually reporting on successes and areas needing improvements, getting constant feedback to keep overachievement of our quota. Achievements:  Identified new business opportunities and develop strategic partnerships that opened new revenue streams.  Gained 300% above and beyond the month goal and KPI’s target.  Achieved best Business Development Manager awards in Q3 2018, Q1 2019, and Q2 2019, Q3 2019.

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