QST Industries, Inc.IT Support Specialist
Sep. 1999 - Jul. 2007Work in the IT department for an international textiles company. Support IT functions in five US cities and four foreign countries. Responsibilities include managing software implementations, writing corporate standards for technical documentation and computer naming conventions, documenting procedures for IT department processes, creating instructions for end users in use of corporate systems, supporting PeopleSoft HRMS and Financials, writing and modifying SQR programs, database administration, network support, and help desk. Also have experience with Microsoft Office including Word, Excel, PowerPoint and Access.