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Work Background
ConcentrixCustomer Support Specialist
Feb. 2025Sofia, Sofia City, Bulgaria
TELUSCustomer Care Agent
Aug. 2024 - Jan. 2025Sofia, Sofia City, BulgariaSupporting customers in the use of a series of electrical home appliances and verifying warranty claims and related documentation. Email and call channels of communication.
GothiCallyEcommerce Business Owner
Sep. 2023 - Aug. 2024
Freelancer.comFreelance Writer
Feb. 2023 - Aug. 2023
CargillRecruitment Coordinator Specialist
Jan. 2022 - Jan. 2023Sofia, Sofia City, BulgariaMaking sure that your interviews are scheduled :)
CargillRecruitment Coordinator
Jul. 2021 - Dec. 2021Sofia, Sofia City, BulgariaMaking sure that your interviews are scheduled :)
Institute for Personal and Organizational EffectivenessHuman Resources Intern
Oct. 2020 - Mar. 2021Sofia, Sofia City, BulgariaWorking on a 5-month internship course in management of human capital in organizations.
GVCCustomer Service Associate Poker
Jan. 2018 - Sep. 2018Sofia, Sofia City, BulgariaAssisting clients with technical or other issues through email, live chat and calls in English.
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