Nathalie Hogue, as the Business Development Manager, has successfully implemented strategies leading to significant business growth. She has proven her expertise in identifying and leveraging business opportunities, fostering strategic partnerships, and driving revenue growth. Her excellent leadership skills have led to improved team performance, resulting in the successful execution of business plans. Despite the challenges posed by market competition and economic fluctuations, Nathalie has managed to maintain a steady growth trajectory for the business. Her focus on customer satisfaction and relationship management has resulted in increased customer loyalty and retention. Moving forward, she plans to continue exploring innovative strategies to further strengthen the company's market position and achieve its business objectives.More...
Veria Havary-Nassab
Data Scientist@TELUS
Verified
Veria Havary-Nassab is a seasoned professional in the field of data science, machine learning and data architecture. He is currently serving as a Data Scientist at TELUS communications, a leading Canadian telecommunications company. With a strong foundation in computer science and a keen understanding of data analysis, Veria plays a crucial role in transforming complex data sets into actionable insights to drive business growth at TELUS.More...
Nicolae Florentin Streche
Customer Service@TELUS
Verified
Nicolae Florentin Streche is a dedicated Customer Service Specialist at TELUS, where he has excelled in enhancing customer satisfaction and streamlining communication processes for over five years. Known for his exceptional problem-solving skills and empathetic approach, Nicolae has successfully resolved over 10,000 customer inquiries, significantly boosting client retention rates. His innovative strategies in customer engagement have earned him the "TELUS Excellence Award" for two consecutive years. Outside of work, Nicolae is passionate about volunteerism and actively participates in community outreach programs, reflecting his commitment to making a positive impact both professionally and personally.More...
Nav Grewal
RN@TELUS
Verified
Worked as a virtual health nurse, as well as in person at various healthcare facilities.More...
Rostislava Peykova
Operations Director@TELUS
Verified
With over 15 years of experience in operations management, I am a passionate and driven leader who strives to deliver excellence and innovation .As Operations Director, I oversee the operations of multiple accounts, ensuring the highest quality standards, operational efficiency, and customer satisfaction. I also lead and coach a team of managers and supervisors, empowering them to achieve their goals and develop their skills. Some of my key achievements include implementing process improvement initiatives that resulted in significant cost savings, quality improvement, and customer retention, as well as securing and managing large contracts with strategic clients in various industries. I have a Master of Business Administration and I am certified in Prince2 Foundation, Coaching and Leadership, and ITIL. I am always eager to learn new skills and methods, and to collaborate with diverse and talented people across the organization.More...
Femi Oloruntoba
Cybersecurity consultant@TELUS
Verified
As a Cybersecurity Consultant at TELUS, Femi has successfully implemented robust security systems, protecting the company's digital infrastructure from potential threats. He has also provided expert advice on cybersecurity measures, leading to significant improvements in the company's security posture. His expertise in risk assessment and mitigation strategies has been instrumental in safeguarding sensitive information.More...
Anne C
Director of Marketing@TELUS
Verified
Nicole Tytaneck
Director, Product and Engineering@TELUS
Verified
Product, Engineering and Operations Executive specializing in business transformationMore...
Jen Lilienstein
Senior Strategy Manager@TELUS
Verified
Jen Lilienstein, as the Senior Strategy Manager at TELUS, is responsible for identifying and implementing strategic initiatives, leading cross-functional teams, and driving business growth. She plays a key role in defining the company's strategic direction, solving complex business problems, and improving operational efficiency. Her expertise in data analysis, project management, and strategic planning, combined with her strong leadership skills, enables her to effectively guide the company towards achieving its business objectives.More...
Prince Thottan Davies
IT or Technical Project Manager@TELUS
Verified
TECHNICAL PROGRAM MANAGER / IT PROJECT MANAGER
Experienced & proven PMP, Scrum Master, Product Owner, and SAFe Certified Technical/IT/Software Project Manager with 7+ years of successful delivery of projects and managing cross-functional or cross-team projects. Results-driven individual with a passion for delivering high-quality results. Excellent skills in providing technical solutions and analysis for various clients. Strong problem-solving and communication skills in project management. 5+ years of Business System Analysis / Product Owner experience and 10+ years of software development, testing, and deployment process expertise.
KEY SKILLS
• Leadership
• Communication
• Project Management
• Budget/Financial Management
• Change Management
• Risk Management
• Program Management
• Agile Methodologies
• Cross-functional Team Leadership
• Business Analysis
• Java and SQL Development
• Stakeholder Engagement
• SCRUM Project Management
• Product Management
• Software Programming Skills
• Data Science
• Machine Learning
• AI
PROFESSIONAL EXPERIENCE
TELUS, Vancouver, BC
Technical Program Manager / IT Project Manager
September 2016 - March 2024
• Project: Job Splitting (Jan 2024 - March 2024)
o Optimized workflow by restructuring appointment booking, skill assignments, and order sequencing; increased order fulfillment efficiency by 40% and reduced errors in multi-play orders by 25%.
o Orchestrated a high-stakes project with a $1M budget, collaborating with marketing, finance, and operations, resulting in a 20% increase in market share.
o Developed and maintained plans for a large team of FTE/CWs/Vendors, ensuring projects were completed with urgency and quality.
• Project: Collapse Metro Network Upgrades (Sept 2020 - March 2024)
o Led a project with an $8M budget, replacing CE with a new IP Core network, enabling high-speed services.
o Utilized hybrid methodologies, tracked progress in JIRA, and delivered complex technical projects on time and within budget.
o Prepared project plans, managed resources, and coordinaMore...
Brian Raquel
Team Leader@Telus
Verified
Brian Raquel is an accomplished professional, currently serving as a Team Leader at Telus Company. With an extensive background in telecommunications, he has proven himself to be a skilled leader and effective communicator. Brian has a strong ability to manage teams and ensure they meet and exceed performance goals. He has demonstrated expertise in improving customer service processes and has a proven track record of enhancing operational efficiency. Apart from his leadership role at Telus, Brian also contributes to the industry by sharing his insights and knowledge about telecommunications and customer service strategies. His dedication to excellence and passion for his work make him a valuable asset to any team.More...
Olegs Miculs
Support@Telus
Verified
This executive summary provides an overview of the current status of the support department at Telus. The team has been successful in resolving customer issues promptly and efficiently, with a significant decrease in complaint rates. The implementation of new customer service software has streamlined operations and increased productivity. However, there are areas for improvement, including the need for additional staff training and the implementation of more advanced technology to handle complex issues. The support team is committed to continuous improvement and is actively seeking feedback to enhance service delivery.More...
Nancy Rivera
Senior Graphic Designer@Freelance (Self employed)
Verified
Skilled freelance graphic designer with over a decade of experience in the field. Dedicated to staying up-to-date on new technologies related to graphic design. Managed multiple projects simultaneously. Excellent communicator and able to work as part of a team or as the sole designer.More...
JC Adamos
B2B Sales | Business Acquisitions | Project Management@Agency Emperium
Verified
🌟 Upwork's Top 1% Sales and Marketing Talent
👔 Founder of Agency Emperium
🌸 Founder of Bella Nova PH
📈 B2B Growth Expert
🏆 Business Acquisitions Leader
🏠 Real Estate Strategy for Investors
🌍 Business OutsourcingMore...
Nate Lemay
Owner/Operator@Birdie & Jules Vintage
Verified
Nate Lemay is the proud owner and operator of Birdie & Jules Vintage company, a renowned name in the vintage collection industry. With a passion for antiquities and a keen eye for unique pieces, Nate has turned his love for vintage items into a thriving business. His extensive knowledge of various time periods and styles allows him to curate a diverse and intriguing collection of vintage pieces that appeal to a broad range of customers. His dedication to quality and customer service has garnered Birdie & Jules Vintage company a loyal clientele and a respected reputation in the vintage market. Nate's entrepreneurial spirit, combined with his love for history and art, drives his success in the vintage business.More...
Chris Cowan
Chief Revenue Officer@Eagle Endeavours
Verified
I’m all about helping businesses make real connections through marketing that actually works. I focus on creative strategies that grow revenue, build strong brands, and resonate with audiences. I believe in keeping things simple but impactful—whether it’s helping you land your next client or leveling up your digital presence.
I’m passionate about supporting businesses that want to grow, without the fluff. If you’re looking for someone who gets marketing, has your back, and makes the process easy and effective, let’s talk.More...
Aly Abdelhady
Account Manager@Autoverify
Verified
Aly Abdelhady is a seasoned Account Manager at Autoverify, a leading automotive technology firm. He is recognized for his ability to build and maintain strong client relationships, ensuring high-level customer satisfaction. His diverse skills in account management, business development, and strategic planning have been instrumental in driving revenue growth for the company. Aly's expertise spans across different aspects of the automotive industry, making him a valuable asset to the Autoverify team. He is committed to helping clients leverage Autoverify's technology to enhance their business operations. Prior to joining Autoverify, Aly has held various sales and account management roles, honing his skills and broadening his industry knowledge.More...
Carter Nolan
Fractional CMO@Cartier Marketing
Verified
As the CEO or Founder of a growing company, you know that you need a stronger marketing strategy, but hiring a full-time CMO might not fit your budget. With Carter Nolan as your fractional CMO, you’ll get the expertise of a seasoned CMO without the high overhead. Let’s chat to see how I can help your business scale efficiently.
Since 2019, Carter Nolan has been helping businesses across industries like digital marketplaces, e-commerce, design, and retail accelerate growth with a strategic and results-driven approach. With years of experience guiding companies to achieve their goals, Carter knows what works, what doesn’t, and why.
WAYS CARTER NOLAN CAN HELP YOUR BUSINESS:
+ Identify quick-win opportunities to boost revenue and ROI rapidly
+ Build scalable systems to increase conversions across your marketing funnel
+ Create a high-performing team that drives marketing efforts forward
+ Implement strategies to grow customer lifetime value and frequency of purchase
+ Discover new revenue streams and lead sources to diversify your traffic channels
+ Align your team with a clear growth vision, allowing you to focus on what matters most
Message me to find out how we can unlock new growth opportunities for your business at carter@cartiermarketing.comMore...
Sheryl-Ann Carscadden
Consultant@Sundance Source
Verified
Executive Summary:
Sundance Source has experienced significant growth over the past quarter, with an increase in both client base and revenue. Our innovative solutions have attracted new clients, while our commitment to customer service has retained existing ones. However, there are challenges such as market competition and technological advancements that need to be addressed. As a consultant, Sheryl-Ann Carscadden's expertise and insights will be invaluable in strategizing for continued growth and overcoming these challenges. Her focus should be on further improving our service offerings, identifying new market opportunities, and ensuring our technology is up-to-date and efficient.More...
Virgilio Garcia
Client Service Manager@ADP
Verified
Duties & Responsibilities:
•
Set up a meeting with the specific client to discuss the issues in the ADP tool
•
Coaching/mentoring support associates
•
Attend a regular leads meeting to discuss updates/challenges
•
Process the quarterly/annual income tax of a specific client directly to the IRS
•
Do some escalations documentation
•
Directly communicate to the client if there are some urgent matters regarding tax and ADP Tool
•
Create process improvement for the team and monitoring file to address properly the attendance/performance issue.
•
Monitor all service requests for each associate under my team, and make sure that all requests are updated.
•
Create a daily/weekly productivity report for my team, in preparation for the team huddle update
•
Do an audit/QA to our US counterpart and make sure all processes and documentation are correct and updated after closing the service request.
•
Attend the monthly business review with our director and senior vice president for operations to discuss our monthly performance status (Total Closed SRs, Aging SR’s)More...
Gabe Mederos
Digital Marketing Executive@LVVL
Verified
Gabe Mederos is a seasoned Digital Marketing Executive currently serving at LVVL Company. With extensive experience in digital marketing strategies and tactics, Gabe excels in creating and implementing campaigns that drive business growth and enhance brand visibility. He holds an impressive track record in SEO, content management, and social media marketing. Prior to joining LVVL, Gabe held various marketing roles in reputable companies where he honed his skills and knowledge in the digital marketing sphere. His proficiency in leveraging analytics to drive marketing decisions has been instrumental to his success at LVVL. Gabe is passionate about staying updated with the latest digital marketing trends and technologies, using them to shape effective strategies for LVVL.More...
Jeric Malutao
Associate Clinical Admin@UnitedHealthcare
Verified
Jeric Malutao is an experienced healthcare professional currently serving as an Associate Clinical Admin at UnitedHealthcare. With immense knowledge and expertise in healthcare administration, he has proven to be a valuable asset to the company. His role includes managing clinical operations, ensuring compliance with healthcare regulations, and contributing to the development of healthcare policies. Prior to his role at UnitedHealthcare, Jeric has held various positions in the healthcare sector, providing him with a broad understanding of the industry. His commitment to excellence and patient-centered care has been the driving force behind his successful career. Jeric holds a degree in Healthcare Administration, further solidifying his proficiency in the field.More...
Giuseppe (Joe) Rozza
Trusted Telecom Advocate@TSDV
Verified
Helping organizations succeed with Information Technology Solutions and Services. Trusted Advisor.
Over 25 years spent in high-level Sales and Sales Management have seen me succeed at all levels. Creativity in building solutions and supporting team members to obtain optimal performance are my hallmarks.More...
Inara Dodhiya
Organizational Coach@ID Solutions
Verified
Inara Dodhiya is a highly respected Organizational Coach at ID Solutions Company. She brings over a decade of experience in organizational development and business strategy. Inara specializes in assisting organizations to enhance their performance, productivity, and work culture by applying innovative coaching strategies. She holds a Masters degree in Organizational Psychology and is a certified organizational coach. Inara's approach combines her deep understanding of human behavior with practical business strategies, helping her clients achieve their strategic objectives. Her dedication to creating positive change and fostering a growth mindset within organizations has made her a vital asset to ID Solutions Company.More...
Julia Fugle
Social Media Marketing Consultant@Freelancer | Marketing
Verified
Julia Fugle is a seasoned Social Media Marketing Consultant with over a decade of experience in the with top tier brands in agency and corporate settings. She has a deep understanding of social media platforms, trends and strategies and excels at developing effective marketing campaigns to enhance brand visibility and customer engagement. Her expertise includes organic and paid strategy, social media management, and data analysis. Julia is passionate about helping businesses harness the power of social media to reach their target audience and achieve their marketing goals.More...
Jennifer Douglas
Realtor@iPro Realty Ltd., Brokerage
Verified
Jennifer Douglas is a dedicated and experienced realtor at iPro Realty Ltd., Brokerage company. She specializes in providing professional real estate services to both buyers and sellers. Her expertise lies in residential property sales, including luxury homes, condominiums, and investment properties. With a strong market knowledge and commitment to providing excellent customer service, Jennifer helps clients navigate the real estate market, ensuring a smooth and successful transaction process. Her approach is centered on meeting client needs and exceeding their expectations, making her a trusted realtor in the industry.More...
Bryan Zarnett
Agile Coach and Virtual CISO@Redhook Solutions
Verified
I have had the wonderful opportunity to work within diverse industries for over twenty years providing leadership and hands-on experiences to my roles as a consultant, senior manager, and executive in the fields of Cyber-security, Agile/Lean Methodologies, and technology-oriented consultation.
- Coach, Software Development
- Cyber-security Consultant
- Coach, Agile and Lean Methodology
- ScrumMasterMore...
Dwayne Williams
AVP of Tech Business Management & Strategy@Manulife
Verified
As Dwayne Williams, AVP of Tech Business Management & Strategy, I have successfully led numerous technology projects, driving efficiency and innovation. I have developed and implemented strategic plans that have significantly improved business operations. My leadership has also resulted in a highly efficient and motivated team. Furthermore, I have been instrumental in fostering strong relationships with key business partners and stakeholders. My achievements also include cost reduction through effective tech management and the successful integration of new technologies into our business model.More...