DGSSales Specialist
Nov. 2017 - Mar. 2018Karachi Division, Sindh, PakistanAs a Sales Specialist at DGS, a well-regarded BPO, I was part of a team focused on selling internet and security services to U.S. customers through inbound calls. I began this role at the age of 17, which was my first professional experience. Engaging with diverse clients daily, I developed a strong ability to connect, listen, and empathize—skills that proved invaluable as I transitioned into my journey to become a doctor. This role taught me how to assess individual needs quickly, communicate complex information in a clear, understandable way, and deliver solutions with patience and care. By consistently meeting or exceeding my targets, I not only honed my sales abilities but also cultivated the essential communication and interpersonal skills that are crucial in patient care. This experience laid a foundation for my growth, instilling qualities that now help me provide compassionate, attentive service to my patients.