ZendeskDirector, Business Development
Feb. 2014 - Jul. 2017San Francisco Bay AreaHired to establish and manage a global channel partnership program for this fast-growth SaaS firm. Led a team in developing profitable partnerships with industry leading BPOs (e.g., WebHelp, Teletech, Concentrix), SIs (e.g., IBM, Cognizant, CapGemini), MSPs, VARs, and ISVs. Developed relationships with large, global partners, enabling Zendesk to move upmarket into a larger client base. Exceeded quota by 140% YoY.