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Work Background
Dell TechnologiesIT Product Management Senior Advisor
Jan. 2022 - Sep. 2024Porto Alegre, Rio Grande do Sul, Brasil• Understand the business process end to end and enable the complex business outcomes by working with the products teams to deliver optimal customer and business value.
• Own the global standard for key processes and continue to identify opportunities to optimize and standardize the global processes by assessing it end to end.
• Demonstrate strong understanding of the business outcome priorities, sequence across products, align design and the development outcomes for each iteration to enable a shippable cross product outcome to the customer.
• Responsible for facilitating collaboration across the product teams, provide a form of leadership and guidance designed to empower product teams and product managers to be clear on the target to achieve the complex business outcome.
• Have understanding of business goals and objectives as they relate to customer use cases and solutions.
• Coordinate the development and execution of product roadmap by working with project team to define, sequence, and estimate duration of activities and prepare schedules to meet project objectives.
• Manage backlog for engineering team while engaging stakeholders.
• Use data and customer insights to find opportunities, track results and drive decision making around product and experience.
• Breakdown complex problems into simple solutions focused on key customer and business needs.
• Focus on data-driven approaches to solving problems, and accelerate the learning process to validate solutions.
TK ElevatorBusiness System/Process Supervisor
Sep. 2020 - Jan. 2022• Manage the systems portfolio of the business area, understanding the company's long-term business strategy.
• Develop value capture plans with structured recommendations to achieve business value with our technology portfolio.
• Work closely with global teams and regional leadership to understand business needs and issues
• Provide assistance and training for internal customers to solve business problems in our technology portfolio.
• Articulate consistently innovative improvements that increase the quality and reliability of our systems portfolio.
• Produce well-written specifications that document design decisions and describe functional and non-functional requirements for a release.
• Conduct research to understand the business context of internal customers and the use of solutions.
• Conduct business review meetings to encourage internal customers to share ideas for new solutions.
• Develops planning & reporting tools to support development of business systems.
thyssenkrupp ElevadoresBusiness Leader
Oct. 2017 - Aug. 2020Business leader for New Installation and Modernization areas, in the implementation of the Oracle eBS in thirteen countries of Latin America.
Main duties:
• Define the business scenarios related to the NI / MOD module
• Transmit to the Oracle analyst the needs of the business, so that it can make the configurations in the system
• Analyze the GAPS (lack of functionality) between the Oracle solution and the business scenarios of TKE Latam
• Validate the results of user tests, which ensure that the system meets all the business requirements of TKE Latam
• Train end users in the use of the tool
ThyssenKrupp Elevadores S/ATechnical Sales Analyst
Jul. 2011 - Oct. 2017• Support and training of the sales team to insure their questions and issues are addressed and resolved, timely;
• Acts as a conduit for the regional vice president of new installation sales;
• Implements and oversees sales initiatives in keeping with corporate and regional strategic initiatives and reporting requirements;
• Provides leadership for all new installation sales representatives;
• Change technical specifications in order to assist the closing of the negotiations;
• Trade cost reductions to improve gross margin;
• Prepare internal and external presentations to the regional vice president of new installation sales;
• Development of new tools and procedures to sales team;
• Completion of information gathering and regular communication with branch offices;
• Prepare reports for customers’ LEED certification, showing the energy efficiency of the elevators;
• Prepare traffic analysis reports using the software Elevate.
ThyssenKrupp Elevadores S/AMechanical Designer
Aug. 2009 - Jun. 2011
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