With over 30 years of experience supporting diverse IT
environments, I have a proven track record of collaborating with both technical experts and business leaders to design, implement, and support innovative solutions. I am skilled in navigating complex challenges and delivering impactful results, whether leading teams or contributing as a key individual. Known for my strong work ethic, reliability, and adaptability, I take pride in my ability to approach each
project with flexibility, ensuring success in fast-paced and dynamic settings.
Unified Communications (Cisco)
SIP Telephony
Cloud Computing
System Migrations/Merging
Competency in Technical TrainingMore...
Nathan Bailor
Operations Manager@Ttec
Verified
Experienced Operations Manager, working in the BPO industry. 15+ years experience in Customer Service. 5+ years experience in Learning and Development. 2024 UKNCCA Learning Manager of the year finalist. Level 3 L&D qualification. Level 5 Operations Manager qualification. Currently responsible for Knowledge Management, Grad Bay, and Quality, working on behalf of a global car manufacturer.More...
Marwa Rashed
Operations Support manager / client relation specialist@TTEC
Verified
Experienced Operations Support Manager with over seven years of expertise in executive support, stakeholder management, and operational logistics within high-paced BPO and hospitality environments. Proven track record in managing multi-site coordination, vendor relations, and complex event planning, with a strong focus on financial controls and process optimization.
Recognized for delivering significant cost savings, such as reducing vendor transport costs by 50%, and leading key projects including large-scale site launches and government stakeholder engagements. Certified Six Sigma Black Belt, skilled in team leadership and workflow improvements. Awarded the President’s Club nomination and Unsung Hero for outstanding performance and social impact initiatives.More...
Angela Behun
Customer service specialist@TTEC
Verified
Angela Behun is a dedicated Customer Service Specialist at TTEC, where she has excelled in enhancing client satisfaction through innovative problem-solving and personalized support. With over five years of experience in the customer service industry, Angela has a proven track record of improving customer retention rates by 20% year-over-year. Her expertise in utilizing advanced CRM tools has streamlined communication processes, significantly boosting team efficiency. Angela's commitment to continuous improvement and her passion for delivering exceptional service make her a vital asset to the TTEC team.More...
Fadi Naguib
Digital Marketing Manager@Ttec
Verified
Madison Brown
Utilization Management Specialist@Ascension Care Management
Verified
Madison Brown is a dedicated professional with a strong background in administrative support and customer service. She has worked as a receptionist and assistant at Bush and Ramirez Law Firm, a customer service representative at United Health Care, and a customer collections specialist for Spectrum. Currently with Ascension Care Management, Madison is known for being detail-oriented and an expert in data entry, Madison thrives in fast-paced environments and is a skilled multitasker. Outside of work, she is a proud mother who values quality time with her family and friends.More...
Ruthine Williams-Baron
Consultant@Provlepsi Consulting
Verified
With over 15 years of experience I specialize in helping small businesses and individuals navigate complex challenges and unlock growth opportunities. I founded Provlepsi Consulting in 2019 to provide tailored, results-driven strategies in business development, market research, and operational efficiency. My expertise spans multiple industries, ensuring practical solutions that drive long-term success.
Let’s connect to explore how I can help you achieve your business goals.More...
Maria Kostara
Operations Team Manager
Verified
Driven Team Leader Exploring HR & Proofreading Opportunities
With a strong background as a Team Manager and Supervisor, I have developed expertise in team leadership, performance management, and coaching. My experience in these roles has given me valuable insight into HR and recruitment, sparking a deep interest in further developing my skills in this field.
Alongside my leadership experience, I also have a passion for language and communication. I offer proofreading services to ensure clarity, professionalism, and accuracy in written content.
I’m now looking to expand my expertise in HR and recruitment, while continuing to leverage my strengths in team management and language precision. Open to collaborations and new opportunities, let’s connect!More...
Lili Dias
Sales and Operations Director@TTEC
Verified
Liliane Freitas is a seasoned professional with extensive experience in sales and operations. She currently serves as the Sales and Operations Director at TTEC company, a leading global customer experience technology and services company. Liliane's expertise lies in strategic planning, team leadership, and business development. Throughout her career, she has demonstrated exceptional skills in driving revenue growth, managing operations, and leading high-performing teams. With a profound understanding of business processes and a knack for problem-solving, Liliane continues to make significant contributions to TTEC's growth and success. Her leadership role at TTEC is characterized by her commitment to delivering exceptional customer experiences and her consistent efforts to drive operational efficiency.More...
Iryna Zalutska
Sales Director
Verified
Iryna Zalutska is a professional with a demonstrated history of working in various industries, such as Sales, Fintech, Customer Support and People management.
She has a lot of experience in driving sales growth, developing strategic plans, and managing sales teams. Iryna has a robust understanding of market dynamics and customer needs. Also, she has exceptional leadership skills, with a proven track record of motivating and managing high-performing teams.More...
Sude Atli
Digital Marketing Expert
Verified
Sude Atli is a highly skilled and experienced digital marketing expert known for her strategic and innovative marketing solutions. She has extensive knowledge in areas such as SEO, SEM, content marketing, and social media strategies. Sude has worked with various businesses, helping them increase their online visibility, customer engagement, and overall revenue. With her strong analytical skills and creative mindset, she excels in identifying market trends and tailoring marketing strategies to meet business objectives. Her outstanding work ethic coupled with her passion for digital marketing has led to successful campaigns and high client satisfaction. Sude Atli continues to stay ahead of the digital marketing curve, constantly updating her knowledge with the latest industry developments.More...
Lee Manuel
Transformation Consultant@Ttec
Verified
With a background in contact centre management and PRINCE2-certified project delivery, I bring over two decades of experience in driving operational excellence across high-volume environments. Currently focused on transformation within a multi-geo automotive contact centre, I specialise in problem solving, employee engagement, and continuous process improvement. My approach blends hands-on leadership with a passion for delivering measurable change, fostering both customer satisfaction and team performance.More...
Amira Bassiouny
Country Manager@Ttec
Verified
Marie N'dri
Business Sales Consultant@Ttec
Verified
Marie N'dri, a visionary Business Sales Consultant at Ttec, has consistently surpassed sales targets by an impressive 150% over the past three years. She spearheaded a groundbreaking client acquisition strategy that increased the company's market share by 20% in the competitive tech sector. Marie's innovative approach to sales training led to a 30% improvement in team performance, setting new benchmarks for excellence within the organization. Her sales expertise resulted in several multi-million dollar deas with Canadian business owners, solidifying Ttec's position as an industry leader. Marie's bilingual skills have also allowed the company to continue to serve both french and english speaking business owners in Canada.More...
H G
Customer Service Agent@Ttec
Verified
Sebastian Calderon Gomez
Support coach@Ttec
Verified
Zach Teller
Technology communication@Ttec
Verified
Always really loved technology, looking for some new experience.More...
Camille Rivero
Insurance Virtual Assistant@Stewart Group
Verified
Camille Rivero is a dynamic and detail-oriented Virtual Assistant with over three years of experience in streamlining administrative processes for busy entrepreneurs and small businesses. Known for her exceptional organizational skills and professionalism, she has become more versatile and has elite experties in multitasking. Camille's expertise in utilizing cutting-edge productivity tools has consistently enhanced operational efficiency, allowing her clients to focus on growth and innovation. Passionate about continuous learning, she regularly updates her skills to ensure she delivers the highest level of service in the ever-evolving digital landscape.More...
Mahipal Rathore
Support specialist@Mastek Ltd
Verified
Mahipal Rathore is a dedicated Support Specialist at Mastek Ltd., he excels in troubleshooting and resolving customer issues efficiently. With over five years of experience in IT & Non support, he is known for his strong problem-solving skills and customer-centric approach. Mahipal holds a degree in MBA HR, which underpins his expertise and passion for helping people be it Clients or his team members.|Outside of work, he enjoys learning new things like creating wordpress websites, youtube videos, graphic designing, etc.More...
Renata Ribeiro Cardonia
CEO & Founder@RRC Business Development and Consulting
Verified
🌍 15+ years of experience leading people, programs, and projects at regional (LATAM and Americas) and global levels.
🚀 Proven track record in sales leadership, driving high-performance teams and implementing effective sales strategies.
🤝 Strong expertise in building and managing strategic partnerships across multicultural and cross-functional environments.
🕶️ Experienced in developing and delivering virtual reality training programs (Meta Quest).
💼 Worked with top-tier companies: Google, Meta (Facebook), Uber, and Johnson & Johnson (Janssen).
🏅 Consistently recognized for outstanding performance, including multiple bonuses and a recent promotion at Meta.
Currently exploring global consulting and project-based opportunities. Open to collaborating on strategy, leadership development, innovation, and business growth initiatives.More...
Brandy Kerr
Virtual ESL Teacher@Cambly
Verified
Dynamic professional with 5+ years of expertise in customer service, training, and development. Proven track record in team leadership, customer experience improvement, KPI management, and performance enhancement. Adept at designing impactful training materials, leading cross-functional teams, and delivering engaging virtual and in-person training sessions. Skilled in client onboarding, service improvement, and fostering emotionally intelligent, team-oriented environments. Known for exceptional communication, problem-solving abilities, and a passion for driving success through collaboration, innovation, and stability.More...
Sabina Popov
Career & BizDev Expert@SoftUni
Verified
🌪️Dynamic professional with expertise in career development, public speaking, and business partnership management.
🎯Passionate motivator dedicated to empowering others’ success.More...
Tech Economist. Certified Alibaba Cloud Associate, former Consultant for Program and
Events Director in International
Council of Registered Blockchain
Professionals. Former Member of the
Board of Directors, Philippine
Association of Secretaries and
Administrative Professionals, Inc. ASEAN Excellence Achiever Awards - Outstanding Woman Entrepreneur of
the Year 2024. International Golden
Seal of Merit and Excellence Awards
- Emerging Tech Advocate 2024. With strong analytical, organization,
leadership, decision-making, and
interpersonal skills: service-oriented
and detail-oriented. Have working Knowledge in Accounting, Business Economics, Blockchain, Web3, Financial Analysis, Business Analysis.More...
Yeikol Zúñiga
Business Intelligence Analyst@Temsa Tecnologia
Verified
Yeikol Zúñiga is a Business Intelligence Analyst at Temsa Tecnologia, where he leverages data-driven insights to optimize business strategies. With a background in data science and over five years of experience in the tech industry, Yeikol excels in transforming complex datasets into actionable intelligence. He is passionate about fostering innovation and efficiency through analytical solutions. Outside of work, Yeikol enjoys hiking and exploring new technologies.More...
Miranda Remaklus
Content Writer and Editor
Verified
Miranda Remaklus is a skilled Content Writer and Editor with over a decade of experience in crafting compelling content for sports blogs. She also spent several years as a journalist for local newspapers. She holds a bachelor’s degree in journalism and a masters in public administration from Arkansas State University, where her passion for writing blossomed. Known for her keen eye for detail and creativity, Miranda excels in transforming complex ideas into engaging, accessible content. Outside of work, she enjoys photography, movies, and music.More...
Jan Ng
Senior Client Success Manager@Legacy Virtual
Verified
Jan Ng is a Senior Client Success Manager at Legacy Virtual, where she excels in building strong relationships and delivering exceptional service to clients. With over a decade of experience in the Customer Service industry, Jan is passionate about leveraging innovative solutions to drive customer satisfaction and business growth. Outside of work, Jan enjoys hiking, travelling and exploring new experiences.More...
Scott Major
Overnight manager@Spa Excess
Verified
I have over 30 years of customer service both in person and online. I have worked in a multitude of careers such as personal assistant for a fashion designer to manager of a tattoo shop. My skill set includes customer retention, conflict resolution, content creation & brand building and employee management. My hope is to bring these skills and more to your company & projects.More...
Alvin Somcio
Project Manager@Globaltek Ph
Verified
Results-driven Project Management professional with 9 years of experience, seeking a part-time opportunity. Skilled in leadership, communication, scheduling, risk and quality management, a tech-savvy, adaptable approach and a strong sense of humor under pressure.More...
Rodrigo Casares
Executive Assistant to CEO@Gestacy
Verified
roactive and dynamic Executive Assistant and Content Marketing Specialist with over 6 years of experience in remote environments and startups. Skilled in executive calendar management, workflow automation, digital marketing project coordination, and customer experience. Proficient in tools like HubSpot, Notion, Slack, Capcut, and Google Workspace, optimizing processes to enhance productivity.
Extensive experience in the video production and digital marketing industry, managing creative projects, coordinating video marketing workflows, and ensuring deliverables align with business objectives. Adept at facilitating communication between creative teams and executives to produce high-impact audiovisual contentMore...
Adina Iancu
Business Consultant
Verified
I am a marketing and data analytics professional with 15+ years of experience using data-driven insights to optimize marketing strategies, enhance customer engagement, and drive business growth.
Having worked in multiple countries, including the U.S., Germany, Spain, and Greece, I bring a global perspective and the ability to navigate diverse markets. My experience collaborating with cross-functional teams and stakeholders worldwide has equipped me with a deep understanding of cultural nuances and regional market dynamics.
My expertise spans industries such as Pharma, Technology, Telecommunications, Healthcare, Logistics, and Travel, where I have worked with global brands including IBM, Apple, Google, Adobe, AT&T, FedEx, Avis and Boehringer Ingelheim.
My skill set includes data visualization, trend analysis, campaign optimization, and performance forecasting, along with hands-on experience in tools like Google Analytics, Adobe Analytics, Tableau, and Salesforce.
Beyond my professional expertise, I am passionate about health and wellness, holding a Health Coach certification from the Institute of Integrative Nutrition in NYC.
Creativity is an essential part of my life as it fuels my problem-solving approach. I find inspiration through art, literature, or exploring new experiences.More...
Stevie Nicks Maru Tan
Experienced Head of Country Operations, AI, Technology and Digital Marketing Innovator (SEO, SEM, CRO and MARTECH)@By The Clicks
Verified
Experienced Head of Country Operations with a demonstrated history of working in the outsourcing or offshoring industry.
Certified Lean Six Sigma Yellow (CLSSYB) and Lean Six Sigma Black Belt (LSSBB).
Skilled Project Manager, Digital Marketing Expert (CRO, SEM, SEO, SMM), Marketing Automation and CRM Consultant. Proficient in System Design Analysis, Process Engineering, Data Modelling and Analysis.More...
Victor Fernandez
ADs Specialist
Verified
5+ years as Customer Support Advisor
Experience as Sales Trainer/TL and Manager for Digital Marketing ProductsMore...
Jazzmin Elder Foster
Sales Director@Bartender on Board
Verified
I have a BA degree in Interdisciplinary Studies with a concentration in Psychology and a minor in Business Administration. I also hold a professional health insurance license with the state of Georgia to sell Medicare health insurance. I have had this license for 7 years and plan to continue to keep it active. Currently I serve as the Sales Director of Bartender on Board, a family owned alcohol catering company.More...