Years of experience: 24

TutorCall CenterCustomer Support RepresentativeSupport SpecialistSales RepresentativeOutbound Sales Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Brandy's Career Path
Virtual ESL TeacherFeb. 2025 -
Present
Cambly Inc.Virtual ESL Teacher
• Delivered personalized English instruction online, enhancing student proficiency by 25% through tailored learning approaches. • Designed engaging virtual lessons, resulting in a 30% increase in student participation and active involvement. • Fostered a positive learning environment, empowering students to achieve language mastery and build confidence.
Medicare Sales Team LeadSep. 2024 -
Dec. 2024
TTECMedicare Sales Team Lead
Englewood, Colorado, United States• Led and coached a sales team to achieve 98% competency in Medicare products and advanced sales techniques. • Mentored new hires, ensuring a 95% success rate in meeting client-specific KPI targets and supported career development, enabling 90% of team members to reach first-month performance objectives. • Implemented sales strategies that drove a 30% increase in Medicare plan enrollments whi...
Medicare Training SpecialistAug. 2024 -
Sep. 2024
TTECMedicare Training Specialist
Englewood, Colorado, United States• Designed and implemented standard operating procedures and training materials, achieving a 30% increase in overall training efficiency. • Streamlined training processes to enhance team performance, leading to a 20% improvement in key performance metrics. • Improved operational excellence by equipping teams with effective tools and knowledge.

Brandy's Posts

  • How I can help you

    Develop SOPs and instructional materials. Deliver virtual training sessions. Competitive edge: Tailored solutions and adaptive learning strategies.

  • People I am looking for

    Ideal Clients: - New businesses - Growing startups - Organizations seeking training expertise

  • Experience & Cases

    Past Achievements: - Former role in Medicare insurance - Clients: Startups, insurance firms

  • How to contact

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  • About myself

    A dynamic professional with over 5 years of expertise in training, customer service, and development. Demonstrated success in creating SOPs and instructional materials, leading teams, improving customer experience, and enhancing performance through innovative training solutions.

  • Job Description

    Seeking a role as a Training Specialist or Talent Development professional, focusing on designing impactful training programs, leading cross-functional teams, and fostering a collaborative environment to drive organizational success.

  • How to contact

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