California, United States• Taking inbound and outbound calls and assisting parents with
their concerns
• Data management using Google sheets
• Email management
• Customer service
• Pre-checking requirements
• Documenting student’s activities in Edmentum
Dallas FW, Texas• To assist my client in finding and prospecting leads that might have potential and do some of his requests
• Calling and chatting to prospect with regards to their property in order to pre-qualify them if they are within my clients’ standards
• Being able to manage data and provide progressive reports and updating my client in all of the prospects concerns and questions. • Importing and exp...
Philippines• To assist customers in their inquiries and problems and to
provide great customer service overall.
• To provide updates on their order status and cancellations
• To provide refunds and credits to deliveries and orders that
were not up to standards
• Uphold the standards of the company and provide a
systematic and empathetic approach to our customers.
• Outbound calling and email management