I am a U.S. Marine Corps veteran with a professional background in military intelligence, counterintelligence, and national security, trained through elite programs at institutions such as the National Defense Intelligence College and IWTC Virginia Beach. My expertise includes strategic planning, OSINT, psychological operations, cybersecurity, and geopolitical analysis.
Post-service, I transitioned into high-level consulting and systems design and grew KarmaKhaos into what it is today as a multi media production and distributionMore...
Vanessa Lopez Andino
Trainer/Coach@Startek
Verified
Vanessa Lopez Andino is a dedicated Trainer/Coach at Startek, a leading global customer engagement company. She plays a crucial role in training and coaching new hires and existing employees to enhance their skills and improve their efficiency. Her responsibilities include developing training materials and conducting workshops, evaluating employee performance, and providing constructive feedback. Vanessa's expertise in communication, leadership, and problem-solving, along with her passion for employee development, significantly contributes to Startek's commitment to delivering superior customer service.More...
Eddie Bruni
Operations Manager@STARTEK
Verified
Operations manager with a proven track record of improving performance.More...
Lani Ignacio
Customer Support Manager@Remote Philippines
Verified
Hi, I’m Lani Ignacio, a seasoned Customer Support and Success Leader with over a decade of experience transforming support teams into high-performing profit centers. With a proven track record at top companies like Zendesk, Multiplier, and Mural, I drive positive CSAT retuns, streamline escalations, and improve customer experience through strategic training, workflow optimization, and impactful engagement. If your goal is to turn customer service into a revenue-generating advantage, let’s connect!More...
Jubelle Jenin Agustin
General VA
Verified
Jubelle Jenin Agustin is a highly skilled General Virtual Assistant with over five years of experience in streamlining operations for startups and small businesses. Known for her exceptional organizational skills and proactive approach, she excels in managing administrative tasks, coordinating schedules, and enhancing productivity through innovative solutions. Jubelle consistently leverages her expertise to optimize workflow and support executive teams. Her commitment to excellence and keen eye for detail make her an invaluable asset to any organization seeking efficiency and growth.More...
Experienced Operations & Account Manager | Remote Team Specialist | Customer-Focused & Results-Driven
With over 5 years of experience in customer service, sales, and operations, I’ve built a career around optimizing workflows, improving client relationships, and driving measurable business results. I’ve worked across various industries—from BPO and hospitality to legal and real estate—and in recent years, I've successfully transitioned to remote roles supporting executives and managing operations for fast-paced startups.
Some of my key achievements include:
Spearheading process improvements that reduced operational delays by 30%
Managing multi-channel customer service teams and boosting CSAT scores to over 90%
Supporting C-level executives and handling recruitment, scheduling, CRM management, and vendor coordination
Successfully closing deals and upselling to existing clients, contributing to a 20% revenue increase
I bring a hands-on, solution-oriented mindset to every role and love helping businesses grow while ensuring smooth day-to-day operations.More...
MARY JOY PEREZ
Financial Advisor@Allianz PNB Life Insurance
Verified
Mary Joy Perez is a dedicated Financial Advisor at Allianz PNB Life Insurance Company. She provides expert financial advice to clients, helping them make informed decisions about their insurance and investment needs. Ms. Perez is skilled in creating personalized financial plans to help clients achieve their financial goals. Her work involves assessing clients' financial situations, understanding their needs, and recommending suitable insurance products. She also monitors and reviews clients' accounts regulaMore...
Daniel Alvarez
Music Producer
Verified
Daniel Alvarez is a highly talented and accomplished music producer, known for his exceptional skills in creating, arranging, and recording music across various genres. His work portfolio includes successful collaborations with established musicians and emerging talents, earning him recognition and respect in the music industry. Alvarez's expertise in using cutting-edge technology and software for music production, coupled with his creative vision and understanding of musical trends, allows him to consistently produce high-quality music that resonates with audiences. His commitment to nurturing and promoting new talents further highlights his dedication to the growth and evolution of the music industry.More...
Rathish Naidu Joshua
Service Delivery Manager@Cognizant Technology Services
Verified
As a Service Delivery Manager at Cognizant Technology Services, Rathish Naidu Joshua is responsible for managing the delivery of services to clients, ensuring customer satisfaction, and maintaining a high level of team productivity. He oversees the delivery process, from the initial planning stages through to the final delivery of services. Additionally, he ensures that all services are delivered on time, within budget, and to the highest quality standards. His role also involves managing client relationships, resolving any issues that arise, and continually improving service delivery processes to increase efficiency and effectiveness.More...
Anita Overgaard
Database and web administrator@State government Colorado
Verified
As Anita Overgaard, my achievements as a Database and Web Administrator at the State Government of Colorado include successfully managing and maintaining the state's database systems, ensuring data accuracy, security, and accessibility. I have also efficiently handled the state's web administration, ensuring optimal performance and user-friendly interface. I have successfully implemented several upgrades and system improvements that have significantly improved the efficiency of the state's digital operations. Additionally, I have led numerous training sessions to enhance the technical skills of the staff.More...
Daniel Reyes
Implementation Manager@Skan.Ai
Verified
As the Implementation Manager, I oversee the deployment of Skan.AI across various organizations, ensuring successful integration with existing systems and workflows. My role involves project management, stakeholder communication, problem-solving, and technical expertise to ensure that the implementation of Skan.AI's technology meets the clients' business requirements and produces the desired outcomes.More...
LA Martinez
Salesforce Administrator/Consultant@DOXA Talent
Verified
LA Martinez has been effectively utilizing her skills as a Salesforce Administrator/Consultant at DOXA Talent. She has been instrumental in managing and customizing the Sales Cloud and Service Cloud applications. Her expertise in Salesforce configuration, setup, and administration has significantly improved the company's CRM system. Martinez has also shown proficiency in creating reports, dashboards, workflows, and maintaining user roles and security. Her ability to understand business requirements and translate them into effective technical solutions has been pivotal to the company's success. She continues to provide innovative solutions for complex business problems, driving efficiency and productivity within the organization.More...
Manuel Rivera
Tech Support Engineer
Verified
Honduran Tech Support Engineer, I play a crucial role in maintaining the efficiency and functionality of technical systems. my responsibilities include troubleshooting software and hardware issues, providing timely technical support to staff and customers, and developing and implementing IT policies and procedures. I strive to be up to date with the latest tech trends.More...