Years of experience: 15

Voice OverCustomer Success ManagerCustomer ServiceCall Center TrainerCall CenterPresentation Designer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jarrad's Career Path
Division TrainerAug. 2025 -
Present
Moms In Motion - A Virginia Service Facilitation ProviderDivision Trainer
Training ConsultantOct. 2023 -
May. 2025
411 BPOTraining Consultant
Las Vegas, Nevada, United StatesEvaluating and refining the existing training processes, ensuring alignment with the company’s strategic goals, and fostering a cohesive learning experience across multiple cultural contexts. Assumed the role of New Hire Training Director leading a diverse team of Senior and Frontline Leaders across the Philippines, Mexico, and Bulgaria. In this capacity, I spearheaded the development and imp...
Corporate TrainerApr. 2023 -
Aug. 2023
Conifer RealtyCorporate Trainer
Rochester, New York Metropolitan AreaDirected, participated and/or partnered in People & Culture development projects and programs, including competency development, assessment/selection tool development and validation, s performance management, development planning, culture initiatives, change management, employee engagement, coaching and mentoring Engaged in cross-functional collaboration property management leaders to ensure ...