Thinking like a customer's and write code a programmer has empowered me to design and implement highly scable distributed applications. Thinking from the Customers perspective helps to design and implement systems that are easy to use while applying various patterns that adhere to best practices and standards.More...
Priscila Reyes
Empleada@Claro
Verified
Wagner Silva
Cloud Engineer@Claro
Verified
Handle incidents and requests in Cloud Computing environments, Support for Public Clouds AWS, Azure, GCP, OCI.More...
Laura Amuy
Analista de Marketing@Claro
Verified
Will Silva
SRE@Claro
Verified
Bruno Real
Especialista em TI@Claro
Verified
Back-End Developer with solid experience in Python and SQL, specialized in process automation (RPA) and data-driven solutions. I work on the development of robust and scalable systems, with a strong focus on performance, organization, and data integration. I have experience in Machine Learning, Deep Learning projects, and API development, applying best practices in software development and version control. Currently, I am part of multidisciplinary teams in the e-commerce and digital products sector, with an emphasis on user behavior analysis and prediction. Constantly evolving technically, I am pursuing a postgraduate degree in Machine Learning Engineering and seeking challenges that combine technology, innovation, and real-world impact.More...
Leopoldo De Moura Trajano
Gerente de Projetos Sênior@Claro
Verified
Leopoldo De Moura Trajano is a seasoned Gerente de Projetos Sênior at Claro, where he orchestrates complex telecommunications projects with precision and innovation. With over a decade of experience in the industry, Leopoldo has a proven track record of driving efficiency and enhancing customer satisfaction. His leadership in integrating cutting-edge technologies has been pivotal in expanding Claro's market presence across Latin America. Leopoldo's strategic vision and commitment to excellence continue to propel the company towards sustainable growth and innovation.More...
Ricardo Marcolino Gonçalves
Especialista CPE@Claro
Verified
Ricardo Marcolino Gonçalves is a seasoned Especialista CPE at Claro, where he leverages over a decade of experience in customer premises equipment to drive innovative solutions and enhance service delivery. Known for his strategic vision and technical acumen, Ricardo has successfully led multiple projects that have significantly improved operational efficiency and customer satisfaction. His passion for technology and commitment to excellence have earned him recognition as a thought leader in the telecommunications industry. Outside of work, Ricardo is an avid supporter of tech education initiatives, volunteering his time to mentor young professionals in the field.More...
Caio Mancz
Senior Data & Marketing Strategist@Claro
Verified
The following report provides an overview of the current status of Claro's data and marketing strategies. Our data-driven initiatives have been successful in identifying key customer segments and tailoring marketing campaigns accordingly. We have seen a significant increase in customer engagement and retention rates. However, there are opportunities for further improvement, particularly in leveraging predictive analytics and AI technology to enhance personalization and improve customer experience. We also recommend investing in advanced data analytics tools to gain deeper insights into customer behavior and market trends. Overall, our strategic focus should be on harnessing the power of data to drive marketing innovation and achieve business growth.More...
Harold Gomez
Major Incident Manager
Verified
Hello, my name is Harold Gomez.
I am an IT professional with strong experience in Major Incident Management and IT service operations.
Over the past few years, I have been responsible for coordinating technical teams, managing high-priority incidents, and ensuring effective communication between technical teams and business stakeholders.
In my current and previous roles, I have led incident bridge calls, worked closely with cross-functional teams, and provided clear updates to both operational teams and executive leadership. This has allowed me to develop strong communication skills, especially in high-pressure situations where quick decision-making is critical.
One of my key strengths is my ability to stay calm and organized during critical incidents. I focus on driving resolution, removing blockers, and making sure all teams are aligned. I also ensure that communication is always clear, professional, and timely.
I have experience working with tools such as ServiceNow for incident management, Microsoft Teams for collaboration, and Power BI for reporting and performance tracking. These tools have helped me improve visibility and efficiency across operations.
Additionally, I have worked in remote and distributed environments, collaborating with teams across different locations and time zones. I am comfortable working independently while also maintaining strong teamwork and accountability.More...
Luca Scarpelli
Creator/Planner
Verified
Luca Scarpelli é publicitário e criador de conteúdo com 15 anos de experiência em comunicação, atuando em planejamento estratégico, consultoria e criação de conteúdo. Pós-graduado em Estratégia Digital e mestre em Comunicação, é reconhecido por um posicionamento elástico e identidade visual e verbal bem definidos. Referência em creator economy, também cursa pós-graduação em Psicanálise e Análise do Contemporâneo. Trabalha com campanhas para marcas e ajuda pessoas e empresas a comunicarem quem são.More...
Nathalia Marques
Customer Service Supervisor@Uber Tecnologia
Verified
Nathalia Marques is a seasoned professional currently serving as a Customer Service Supervisor at Uber Tecnologia. She has a proven track record in customer service management, demonstrating excellent problem-solving skills, team leadership, and a strong commitment to customer satisfaction. Nathalia has been instrumental in streamlining and improving processes, enhancing productivity, and implementing strategic solutions for better customer service at Uber Tecnologia. With her exceptional communication skills and a deep understanding of customer service dynamics, she has successfully led her team to deliver top-notch customer experience. Prior to joining Uber, Nathalia held several customer service roles where she honed her skills and expertise. She is a dedicated professional, continuously striving to improve service standards and customer satisfaction levels.More...
Eduardo B
Managing Partnerh
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Florencia Sanchez Marco
Sales Representative@infocontrol
Verified
Florencia Sanchez Marco is a dynamic Sales Representative at Infocontrol, where she leverages her keen understanding of technology solutions to drive client success. With over five years of experience in the tech industry, Florencia excels in building lasting client relationships and exceeding sales targets. She holds a degree in Marketing from the University of Mendoza. In her spare time, Florencia enjoys hiking and exploring new culinary experiences.More...
Carmen Del Pilar Medina
Bilingual L&D Specialist | Translator | Chat Support Wizard
Verified
Bilingual L&D Specialist | Translator | Chat Support Wizard I’ve spent years helping teams grow through coaching, training, and development. Fluent in English and Spanish, I'm all about smooth communication—whether it’s through live chat support or crisp translations. I bring flexibility, warmth, and people skills to every gig.More...
Joana Fernandes
Plain language content writer, proofreader, copy editor and reviewer, and English translator
Verified
Hi, I'm Joana!
I’m passionate about content – mostly words, meanings, and tones. And for 20 years now, I’ve gathered experience from all sorts of communication areas.
I’ve been a journalist, translator, marketing and communications executive, plain language consultant, press officer, web content manager, content coordinator, lead content specialist, and content quality specialist – nowadays, I believe I am all of that in the right amounts.
For the past 8 years, I’ve been a freelance plain language content writer, proofreader, copy editor and reviewer, and English translator, using my language eagle eye to do what I do best.
In the meantime, I’ve also been exploring two different personal business projects:
1. Managing vacation rentals in Caparica;
2. And co-owning and managing a food project – Ninja Buns –, a Pan-Asian
restaurant (which we now closed) with a fair share of fans in Lisbon.
I am now looking to focus back on my plain language content writer and proofreader career side and continue developing my career and skills.
Please let me know if you need any other information.
Best regards, Joana
More about myself
• I've been based in Lisbon since 2017, after having lived in London for 5 years.
• I’m a music lover. I also love singing, animals, Africa, traveling, and languages. Probably
in that order.
• Oh, and I’m a mom – and I also love my kids, who’ve finally made me feel a bit lost for
words.More...
Rogério Baboim
Proprietario@MMT COMÉRCIO
Verified
Rogério Baboim is the owners of MMT COMÉRCIO, a leading retail company specializing in sustainable consumer goods. With over 15 years of experience in the industry, Rogério has successfully expanded the company’s market presence across South America, driving a 40% increase in revenue over the past five years. His innovative approach to eco-friendly product sourcing and commitment to customer satisfaction have positioned MMT COMÉRCIO as a trusted name in the region. Rogério holds an MBA from the University of São Paulo and is passionate about promoting sustainable business practices.More...
Jhonny Telles
Business, Project and Tech Advisor
Verified
Seasoned high level professional with more then 22 years of experience in several international projects for huge companies of different industries, including 6 years in Big Four.
Best methods to build business plans and manage its execution.
Leaded projects of more than 150 professionals;
Improved more than 3k business and operational processes in areas such as O&M, Sales, Marketing, Finance, HR, IT, Information Security, Compliance, Production, Asset Management, among others.
Headed sales of more 100 milion dollars.
Founded 3 startups.More...
Verónica Carrera Del Río
Director Life Long Learning@Universidad Casa Grande
Verified
Bachelor's Degree in Social Communication with a specialization in PR and Internal Communication. Postraguate degree in Business Administration. Extensive expirience in Human Resources and Project Management in local and multinational companies, in the service, educational and industrial sectors. I have taught university classes on topics in Administration, Communication and Human Resources. Also I provide document review and translation services in English and Spanish.More...
Marcelo Pallarolas
Managing Director@Mathiesen Paraguay
Verified
Marcelo Pallarolas is an accomplished business professional currently serving as the Managing Director at Mathiesen Paraguay, a leading provider of raw materials and industrial products. With a rich background in the industrial sector, Marcelo has spearheaded various strategic projects and has demonstrated strong leadership abilities.
Before joining Mathiesen Paraguay, Marcelo has held several significant roles in various industries, honing his skills in business development, strategic planning, and team management. With a deep understanding of market dynamics and a knack for identifying growth opportunities, he has consistently driven business success.
Marcelo is known for his strong decision-making skills, analytical thinking, and a results-driven approach. His ability to motivate teams and manage resources effectively sets him apart as a leader in the industry. Throughout his career, he has exemplified a commitment to excellence, innovation, and growth. His leadership at Mathiesen Paraguay continues to make a significant impact on the company's success and influence in the industry.More...
Patricia Durigao
NA
Verified
Highly skilled Data Analyst with a strong background in statistical analysis, data interpretation, and results-driven strategies.More...
Ricardo Fontana Soares
Product Manager@beorgan.tech
Verified
I am a Senior Product Manager with over 15 years of experience in product development, systems integration, and cross-functional team management. My career has been marked by a strong ability to integrate ideas, technologies, and people to create innovative solutions that exceed user expectations and drive business results. Throughout my career, I have developed a user-centric approach, combined with strategic vision and deep technical knowledge, transforming me into a high-performance orchestrator, capable of leading teams and delivering products that truly make a difference. In my most recent role, I was responsible for the Orders Value Stream in an e-commerce platform, applying design thinking and solution research to optimize the order cycle from cart creation to final delivery. My mission is to continue being a problem solver, connecting cutting-edge technology with exceptional user experience, and generating real, measurable impact for companies.More...
Mauricio Maudonnet
Head of FP&A and Pricing@Bauducco
Verified
With over 20 years of experience as a finance executive, I have led and managed various areas of FP&A, pricing, treasury, corporate finance, project finance, M&A, due diligence, and valuation in national and multinational companies across different sectors, such as Bauducco, Via, Duke, Claro, and Energias Brasil. My core competencies include transforming the business perspective and projecting strategic objectives, building a new approach to financial planning, and implementing corporate governance practices.
As the FP&A, Pricing & Industrial Controller Executive Manager at Bauducco, I was responsible for overseeing a team of 30 people, reporting to the CFO. I led the FP&A team in the transformation of the business model and the projection of strategic objectives, generating a more proactive and rigorous financial planning approach. As a result, the more accurate information enabled better decision making. I also developed margin analysis for the sales team, resulting in a clear understanding of the product and customer profitability. Additionally, I implemented corporate governance practices in the pricing strategies, ensuring transparency, control, and alignment with the strategic objectives.
I have a Master of Business Administration (MBA) in Finance from Insper, and I have completed several courses in finance, IFRS, leadership, and negotiation from other reputable institutionsMore...
Adriano Vieitas
Project Manager@AvITech Consulting
Verified
Adriano is a seasoned Senior Project Manager with a robust background in project and process management, Adriano has consistently proven his ability to lead complex, large-scale projects with precision and efficiency. He boasts an impressive track record of delivering projects on time and within budget, reflecting his exceptional planning, organizational, and leadership skills. His expertise spans areas such as change management, quality assurance, and stakeholder communication, making him a valuable asset in driving organizational success. His leadership style emphasizes collaboration, innovative problem-solving, and adaptability to evolving project requirements. Adriano holds a Bachelor's degree in Telecommunications Engineering and multiple prestigious certifications in project management, including PMP, PMI-ACP, ITIL V3, Greenbelt 6 sigma and CSPO. His commitment to staying current with industry trends and his passion for continuous learning underscore his dedication to professional excellence and growth.More...
Gustavo Pinheiro
Software Engineering Manager@Cox Automotive
Verified
I have been managing teams of Software Engineers for the past 7 years. In 2022 I completed a post graduation in AI and Machine Learning. Looking for hands on coding and system design projects of web applications.More...
Alex Waisberg
Partner@Exxacta Digital
Verified
Exxacta Digital has shown significant growth and progress in the digital landscape, with a focus on enhancing digital experiences for our clients. Our team continues to leverage innovative technologies and strategies to drive customer engagement and optimize business operations. We have successfully managed several projects, resulting in increased client satisfaction and strong business relationships. However, we still face challenges in terms of market competition and evolving customer demands. Moving forward, we aim to invest more in research and development, improve our service offerings, and expand our market reach. Our goal is to maintain our competitive edge and continue delivering high-quality digital solutions.More...
Alex Sattler
Customer Success and Sales specialist@ISH Cybersecurity
Verified
Alex Sattler is a seasoned expert in the field of Customer Success and Sales with a specialized focus on cybersecurity. Alex's expertise lies in his ability to forge strong client relationships and his deep understanding of cybersecurity products and services. His professional journey is marked by his dedication to customer satisfaction and his knack for driving sales growth. Alex is a trusted advisor to his clients, equipping them with the right cybersecurity solutions to protect their digital assets. His ability to simplify complex technical concepts for non-technical clients has made him a crucial asset to ISH Cybersecurity.More...
Paulo Amorim
Software Engineer@self employed
Verified
Paulo Amorim is a self-employed Software Engineer who has a strong background in programming, system analysis, and software development. He is proficient in various programming languages and has experience in all stages of the software development lifecycle. Paulo is known for his problem-solving skills and his ability to create efficient and innovative software solutions. As a self-employed professional, he has developed strong project management skills and the ability to work independently or as part of a team. Paulo is consistently keeping up-to-date with the latest technologies and trends in software engineering to provide the best service to his clients.More...
Mauro Sergio Vaz Garibaldi
RAN Specialist@GTECH
Verified
Roger Yokoyama
Founder and CEO@Manuzela Vibration
Verified
Passionate IT Telecom Analyst meets innovative sports marketing enthusiast. With a rich background in telecommunications and a fervent interest in new media, I specialize in merging cutting-edge technology with the dynamic world of sports marketing and event management. My career is highlighted by creative ventures and groundbreaking ideas, leading to international patents and unique solutions in sports engagement. A thinker who loves to challenge the conventional, I bring a unique blend of technical expertMore...
Marcus P Barretto
Professional Services Specialist - Product Owner@Self employed
Verified
Experienced Product Development Specialist with expertise in product innovation, strategic planning, product-led growth, and client
relationship management. Certified in CSPO, AWS and Azure, holding a Master's in Management Analytics. Excel at understanding
client requests and translating them into workable solutions, thriving in a challenging and dynamic environment. Possess a strategic
and entrepreneurial mindset to launch, oversee, and grow projects and businesses from zero to commercial success.More...