Agus Setiawan - Founder of #RuangMendengar (augustisme.com), Augustisme

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Network Power<100 people

Roles

✨100%

Business Owner

🧑‍💼100%

C-level Executive

Geos

🇮🇹100%

Italy

Work Background

GitLabAccount Executive - APAC

Aug. 2022 - Mar. 2023Singapore• Managed a portfolio of key accounts in the APAC region, ensuring satisfaction through regular check-ins and identifying opportunities for upsell and cross-sell. • Prospected and identified new business opportunities in the region, resulting in a 20% increase in new customer acquisition in FY23Q4. • Developed and executed strategic account plans to meet and exceed quarterly and annual revenue targets, resulting in a 15% increase in revenue for the APAC region in FY23Q4. • Collaborated with internal teams, including marketing, sales engineering, and customer success, to ensure seamless customer onboarding and adoption. • Represented GitLab at industry events and conferences, building relationships with key stakeholders and generating interest in GitLab's product offerings. • Maintained a deep understanding of the APAC region's competitive landscape and customers' needs and leveraged this knowledge to inform sales and marketing strategies.

SolarWindsCountry Development Manager

Nov. 2019 - Jul. 2022Singapore• Proactively identified, evaluated, and validated channel distribution partners in Indonesia and Malaysia, resulting in a 20% increase in qualified channel partners in FY23Q4. • Built and managed strong relationships with channel partners through regular check-ins, training, and mentorship, resulting in a 15% increase in sales in FY23Q4. • Aligned with channels and marketing team to develop and execute marketing programs that attracted and retained qualified channel partners, resulting in a 10% increase in gross margin in FY23Q4. • Articulated the company’s product strategy to channel partners and sales teams, enabling them to sell more effectively. • Supported channel partners on joint sales and marketing activities to increase brand awareness and drive sales. • Maintained weekly, monthly, and quarterly forecast accuracy and pipeline development, ensuring that sales goals were met. • Coordinated with sales members working on the same account to ensure consistent service and customer satisfaction. • Led an initiative to create a webinar with @TechinAsia on Managing ITOM in the New Normal for Indonesia, which resulted in a 61.85% increase in business growth for Indonesia in Q1.

Hewlett Packard EnterpriseInside Sales Account Manager

Aug. 2015 - Nov. 2019Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia• Pioneered the ISR team in Indonesia, responsible for enterprise accounts. • Engaged with Outside Sales and Business partners to protect and grow HPE businesses. • Applied consultative-selling techniques to identify and advise end-to-end solutions, including server, storage, networking, software, and services. • Managed business information into Salesforce.com to ensure accurate tracking and reporting. • Achieved business growth at 23% in FY18, exceeding sales goals. • Awarded Best Collaboration with Field Sales Team by County Manager for outstanding teamwork. • Won Sales Activity Warrior Award in Q2 FY17 for outstanding sales performance. • Enabled two partners on storage strategy, resulting in increased sales for HPE. • Won HPE Inside Sales Storage Hero Video Winner in 2015, recognized for outstanding sales performance.

DellInside Channel Account Manager

Aug. 2014 - Jun. 2015Penang, Penang, Malaysia• Pioneered the Channel ISR program to recruit new channel partners for Dell Technologie • Developed and managed relationships with large and diverse partner organizations within an assigned territory. • Provided overall account management and sales support, ensuring that Dell's products and services met the needs of its customers. • Aligned relevant Dell channel marketing programs with the partners' strategic objectives, resulting in increased sales. • Achieved quarterly and annual goals by managing a territory using mainly telephone and Web technologies. • Built direct relationships with end-user organizations on major opportunities, resulting in increased sales.

DellInside Sales Account Manager

Aug. 2012 - Aug. 2014Penang, Penang, Malaysia• Achieved 120% sales quota on Q3 FY13 and 130% sales quota on Q4 FY13, exceeding sales goals for eight quarters in a row. • Built direct relationships with end-user organizations on significant opportunities, resulting in increased sales. • Worked closely with channel partners to maximize revenue opportunities within the territory, leading to outstanding team awards and driving the SMB market. • Managed a territory using telephone and Web technologies, achieving quarterly and annual goals. • Developed relationships with new accounts and internally at Dell, providing overall account management and sales support. • Achieved quarterly and annual goals by managing a territory using mainly telephone and Web technologies, exceeding sales goals for eight quarters. • Excellent communication and interpersonal skills, with the ability to build rapport with customers and partners.

Mega Auto FinanceInternal Control Section Head

Aug. 2010 - Apr. 2012Greater Jakarta Area, Indonesia• Managed and controlled all operational and business administrative activities to ensure the smooth running of the business and minimize fraud. • Monitored business progress to ensure that annual targets were met. • Directly supervised two subordinate unit heads (with 3 coordinators in each unit head) within 3 regional areas, carrying out supervisory responsibilities in accordance with the organization's policies and rules. • Planned, assigned, and directed work; appraised performance; rewarded and disciplined employees; addressed complaints and resolved problems. • Supervised two subordinate unit heads to manage three regional areas (Sumatra, Kalimantan, and Sulawesi). • Controlled all operational and business administrative (internal control team) to ensure compliance with regulations and minimize risk.

Mega Auto FinanceInternal Audit Coordinator

Aug. 2009 - Aug. 2010Greater Jakarta Area, Indonesia• Prepared compliance audit data by compiling and analyzing internal and external information, resulting in the clearance of a suspended allocation in the payment system worth 1 billion IDR. • Supported departments by collecting and coordinating internal compliance data with auditors and various departments, ensuring that all departments were compliant with regulations. • Provided administrative support by implementing systems, procedures, and policies; completing projects in support of compliance auditors, ensuring that the compliance department was running smoothly. • Enhanced compliance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments, resulting in a positive reputation for the compliance department and the organization as a whole.

Mega Auto FinanceInternal Audit Staff

Mar. 2008 - Aug. 2009Greater Jakarta Area, Indonesia• Evaluate and provide reasonable assurance that risk management, control, and governance systems function as intended and can meet the organization's objectives and goals.

LSP TelematikaFreelance Module Writer

Jul. 2007 - Dec. 2007Greater Jakarta Area, Indonesia• Wrote a module for the Ministry of Manpower following the curriculum provided by the government, resulting in a high-quality module that met the ministry's needs. • The module comes with a booklet and an evaluation paper sheet, providing comprehensive and engaging content for learners. • Demonstrated strong writing skills by crafting clear and concise content that was easy to understand. • Communicated effectively with the client to ensure that the module met their requirements. • Delivered the module on time and within budget, demonstrating a strong work ethic and attention to detail.