Massimo Massalin - Project Manager/Consultant, Box of Dots

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Work Background

Liberty Life Insurance CompanySenior Project Manager

Apr. 2023City of Johannesburg, Gauteng, South AfricaAs Project Manager, I direct multiple initiatives for Security and Corporate projects to improve operational services and rationalize systems to reduce cost, improve agility and mitigate risk. Accomplishments: • The configuration and implementation of Microsoft Multi-Tenant-Organization (MTO) and enablement of enhanced cloud collaboration for all Liberty users. • The tactical enablement allowing users to work while traveling between home network and Standard Bank buildings. • The re-hosting of a financial application from On-Premises to Azure Cloud as part of the Cloud First strategy. • Documenting, communicating and implementing security measures for Bring Your Own Device. • Proof of Concept for Liberty users needing to access Standard Bank cross tenant cloud applications. Currently busy with: • Definition of e-Signatures minimum pre-requisites for current solutions to validate compliance. If necessary, identify and scope a replacement. • Create a group budget for the replacement of Oracle Java Runtime with more cost-effective alternative. • Mapping the roadmap of all Liberty applications in their various lifecycle strategies. The report to be used by business unit CIO’s to better prioritize change.

Box of DotsSenior Consultant

Jan. 2022 - May. 2024Remote from South AfricaAs a director of Box of Dots, we provided a consulting service as project managers, product owners and change managers to several companies. • The data identification, cleansing, enhancement, and migration from distributed First National Bank systems to the WesBank ERP Sofico Miles thereby managing corporate and government fleets and alignment to pre-existing tender or contract agreements. • The setup of a software development hub in South Africa for Cambridge Cognition, a UK company, looking to reduce costs and mitigate availability of skills. • The project planning for the development of the Weeva.org web-tool to measure sustainable tourism.

MicrosoftSenior Project Manager

Jun. 2021 - Dec. 2021Delivery to Italian Companies remote from South AfricaAs delivery project manager, I coordinated the implementation and rollout of several Microsoft products to one of Italy’s large banks. Accomplishments: • The implementation of Microsoft Security Services Defender for Identity; Azure Security Center to improve the organizational security posture and management. • The decommission of On-Premises Skype for Business to Microsoft Teams to meet the organization’s move to cloud strategy. • The bulk migration and automated scanning to add classification labeling of user documents from multiple sources to Microsoft One Drive for Business. • The bespoke development tracker for outbound information emails to the Bank’s Customers.

WesBankSenior Project Manager

Sep. 2019 - Jun. 2021Fairlands South AfricaAs a project manager, I delivered various regulatory initiatives for WesBank legal and compliance department. Accomplishments: • The software development for the automated processes of destruction of unstructured records on Enterprise content management system (Documentum). • The software development for the automated processes of destruction of structured records on various system databases.

NedbankSenior Business Project Manager

May. 2019 - Sep. 2019Sandton, South AfricaAs an Agile Project Manager, I delivered projects at the Nedbank business compliance department. Accomplishments: • The development of BOTs to identify, deduplicate and aggregate the bank's Customer information across multiple standalone products to have a single view of the Customer which was then centralized in SAP CRM. • The software development of International Funds Transfer Reporting (IFTR) data to identify all possible cross border transactions, with exception of Southern Africa region countries (SADIC) and enable automated monthly reporting to the regulator, the South African Reserve Bank (SARB).

WesBankSenior Project Manager

Oct. 2015 - May. 2019Fairlands South AfricaAs a Project Manager, I delivered initiatives for WesBank legal and compliance. Accomplishments: • The collection, uploading and classification of records for thousands of customers, to bring the organization up to date with KYC regulations. • The software development of a records upload application, to improve accuracy, speed and reduce printing costs and classifying packs of PDF documents electronically. • The software development of system which manage CRM records to align to South African FICA KYC and AML regulations. • The configuration and enablement of Object Character Recognition tool to automate and improve accuracy of the payments process. • The migration of 6.5million customer records to the First Rand Group shared Enterprise Content Management solution.

Standard BankSenior Project Manager

Aug. 2014 - Sep. 2015Johannesburg and Risebank South AfricaAs a Project Manager, I delivered initiatives in the retail banking sector. Accomplishments: • The aggregation and correction of transactional information and related fees across various bank channels for Government banking tender reporting and reconciliation. • The software development to extend services for predefined Beneficiaries for Online Banking and Branch Banking.

BarclaysPortfolio Manager

Jan. 2014 - Jun. 2014Randburg, South AfricaAs a Portfolio Manager, I managed the aggregation of multiple retail projects across African countries. Accomplishments: • The configuration of Core Banking systems with variances per country for regulatory controls. • The configuration of acquiring (Credit and Debit) Card Management systems with variances per country for regulatory controls. While ensuring existing cards would continue to work seamlessly and allow new cards to be issued as part of the operational process. • The upgrading of network, hardware and software at Point of Sale and ATM systems to interoperate with the new Card Management Solution.

Clicks GroupSenior Project Manager

Oct. 2013 - Dec. 2013Roodepoort, South AfricaAs a Project Manager, I was responsible for the migration of UDP financials from multiple bespoke systems to Clicks Group SAP FI. Accomplishments: • The configuration of SAP FI for the UDP business. • The alignment of the UDP financial reporting to Clicks Group. • The identification of information, data mapping and the code to extract data from proprietary UDP systems to migrate to SAP.

Comb CommunicationsSenior Project Manager and Product Owner

Jun. 2013 - Sep. 2013Midrand, South AfricaAs a Project Manager, I was responsible for the re-engineering of the intercom hardware, web interface and the backend database. Accomplishments: • The prioritization of production bug fixing. • The design and development of new intercom electronics with new features. • The extension of the database to enhance customer and intercom data sets. • The re-development of the back-office management and customer web dashboards.

FNB South AfricaSenior Business Project Manager

May. 2010 - Jul. 2012Johannesburg, South AfricaAs a Project Manager, I was responsible for Cash Management department projects and Enterprise Content Management Services department projects. Accomplishments: • The re-engineering and software development of the cash management ERP software. • The upgrade of the enterprise records management system (Documentum), changes to the metadata structure and migration of 55million legacy unstructured records to the new Documentum version. • The installation and configuration of an enterprise template management solution to be able to generate customer facing documents from dynamic templates and various product sources.

AbsaDeployment Manager

Nov. 2009 - Apr. 2010Randburg, South Africa & Maputo, MozambiqueAs a Deployment Manager, I was responsible for ensuring the minimum viable product to be released, the quality and stability of the release and managing the war room for the system rollout weekend. Accomplishments: • The configuration of the CORE banking solution and migration of the customer and transactional data from the legacy solution. • The configuration of the card management solution, the integration with the CORE banking solution and the migration of customer cards and transactional data from the legacy solution. • The configuration and rollout of new hardware and software of the card acquiring systems which included the point of sales and ATMs and integration with the card management system. • The configuration of the card management solution with the third-party provider for issuing credit and debit cards.

BancABCProgramme Manager

May. 2009 - Oct. 2009Morningside South Africa traveling to African countriesAs a Programme Manager, I was responsible for setting up the project processes to deliver various retail banking services in seven countries in Africa (Mozambique, Botswana, Zimbabwe, Tanzania, and Zambia). Accomplishments: • The rollout of a new CORE banking solution. • The rollout of a new card management solution. • The rollout of new card acquiring systems point of sales and ATMs. • The rollout of new Card Issuing processes. • The setup of Customer service branches in major cities in each country. • The setup of a secure banking network from head office to branches to acquiring peripheral services.

NedbankProject Manager

Nov. 2003 - Apr. 2009Sandton, South AfricaAs a Project Manager, I was responsible for the delivery of retail projects. Accomplishments: • The software development and cutover of services to a new credit bureau interface in Austria as part of ongoing operational joint venture between SwissCard and Nedbank. • The software development and integration of Self-Service Terminals with the CORE banking services running on a mainframe. This included the rollout of 360 self-service terminals across South Africa. • The software development on CORE banking mainframe to decouple legacy branch sequence numbers from physical branches, digital branches, and checkbook numbers. • The software development to extend the integration of various hosted Point of Sale payment solutions into Nedbank’s card management system as part of the merger between Nedbank and BOE Bank.

P2 Project ServicesProject Manager

Nov. 1999 - Sep. 2003Johannesburg area, Gauteng, South AfricaAs an employee of P2 Project Services, I was seconded to consult at several companies in South Africa. As a Project Manager and Business Analyst. Accomplishments: • The request for proposal for a new HR solution at the University of the Witwatersrand. • The implementation of Active Directory Forest for Anglo American Head Office which allowed migration off Microsoft NT4 Operating system. • The migration of applications running on 400 Microsoft NT4 servers to Windows 2000 server farm to reduce footprint and mitigate end of life of NT4 operating system. • The software development of identity management solution for the South African Department of Home Affairs by digitizing fingerprint and correlating with Home Affairs database. • The creation of the Request for Information to estimate the cost of outsourcing South Africa's IT Department of Statistics. • The software development and data migration of new CORE banking products for the migration of FBC Bank Customers as part of the acquisition by Nedbank. • The asset inventory and disposition of all FBC Bank office equipment. • The IT management and IT processes transition from the project to operations for the Sanlam Group call center.

Global Resorts NetworkLead Network Administrator and Project Manager

Feb. 1999 - Oct. 1999Jet Park, South AfricaAs IT Network Manager, I was responsible for the management of a Microsoft network and gaming system.

Liberty Asset ManagementSystem Network Administrator

Feb. 1997 - Jan. 1999BraamfonteinAs IT Network Manager, I was responsible for the management of a Microsoft NT4 and Novell Netware 3.11 networks and several systems for the various asset management and collaboration services for 150 people.

CBM ConstructionContract Manager

Jan. 1992 - Jan. 1997Johannesburg Area, South AfricaAs a Contracts Manager, I was responsible for various back-office operations including IT systems, tenders, and onsite construction management of medium to large houses and small buildings.