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• Managed a portfolio of key accounts in the APAC region, ensuring satisfaction through regular check-ins and identifying opportunities for upsell and cross-sell.
• Prospected and identified new business opportunities in the region, resulting in a 20% increase in new customer acquisition in FY23Q4.
• Developed and executed strategic account plans to meet and exceed quarterly and annual revenue targets, resulting in a 15% increase in revenue for the APAC region in FY23Q4.
• Collaborated with internal teams, including marketing, sales engineering, and customer success, to ensure seamless customer onboarding and adoption.
• Represented GitLab at industry events and conferences, building relationships with key stakeholders and generating interest in GitLab's product offerings.
• Maintained a deep understanding of the APAC region's competitive landscape and customers' needs and leveraged this knowledge to inform sales and marketing strategies.

Account Executive - APAC

• Proactively identified, evaluated, and validated channel distribution partners in Indonesia and Malaysia, resulting in a 20% increase in qualified channel partners in FY23Q4.
• Built and managed strong relationships with channel partners through regular check-ins, training, and mentorship, resulting in a 15% increase in sales in FY23Q4.
• Aligned with channels and marketing team to develop and execute marketing programs that attracted and retained qualified channel partners, resulting in a 10% increase in gross margin in FY23Q4.
• Articulated the company’s product strategy to channel partners and sales teams, enabling them to sell more effectively.
• Supported channel partners on joint sales and marketing activities to increase brand awareness and drive sales.
• Maintained weekly, monthly, and quarterly forecast accuracy and pipeline development, ensuring that sales goals were met.
• Coordinated with sales members working on the same account to ensure consistent service and customer satisfaction.
• Led an initiative to create a webinar with @TechinAsia on Managing ITOM in the New Normal for Indonesia, which resulted in a 61.85% increase in business growth for Indonesia in Q1.

Country Development Manager

• Pioneered the ISR team in Indonesia, responsible for enterprise accounts.
• Engaged with Outside Sales and Business partners to protect and grow HPE businesses.
• Applied consultative-selling techniques to identify and advise end-to-end solutions, including server, storage, networking, software, and services.
• Managed business information into Salesforce.com to ensure accurate tracking and reporting.
• Achieved business growth at 23% in FY18, exceeding sales goals.
• Awarded Best Collaboration with Field Sales Team by County Manager for outstanding teamwork.
• Won Sales Activity Warrior Award in Q2 FY17 for outstanding sales performance.
• Enabled two partners on storage strategy, resulting in increased sales for HPE.
• Won HPE Inside Sales Storage Hero Video Winner in 2015, recognized for outstanding sales performance.

Inside Sales Account Manager

• Pioneered the Channel ISR program to recruit new channel partners for Dell Technologie
• Developed and managed relationships with large and diverse partner organizations within an assigned territory.
• Provided overall account management and sales support, ensuring that Dell's products and services met the needs of its customers.
• Aligned relevant Dell channel marketing programs with the partners' strategic objectives, resulting in increased sales.
• Achieved quarterly and annual goals by managing a territory using mainly telephone and Web technologies.
• Built direct relationships with end-user organizations on major opportunities, resulting in increased sales.

Inside Channel Account Manager

• Achieved 120% sales quota on Q3 FY13 and 130% sales quota on Q4 FY13, exceeding sales goals for eight quarters in a row.
• Built direct relationships with end-user organizations on significant opportunities, resulting in increased sales.
• Worked closely with channel partners to maximize revenue opportunities within the territory, leading to outstanding team awards and driving the SMB market.
• Managed a territory using telephone and Web technologies, achieving quarterly and annual goals.
• Developed relationships with new accounts and internally at Dell, providing overall account management and sales support.
• Achieved quarterly and annual goals by managing a territory using mainly telephone and Web technologies, exceeding sales goals for eight quarters. • Excellent communication and interpersonal skills, with the ability to build rapport with customers and partners.

• Managed and controlled all operational and business administrative activities to ensure the smooth running of the business and minimize fraud.
• Monitored business progress to ensure that annual targets were met.
• Directly supervised two subordinate unit heads (with 3 coordinators in each unit head) within 3 regional areas, carrying out supervisory responsibilities in accordance with the organization's policies and rules.
• Planned, assigned, and directed work; appraised performance; rewarded and disciplined employees; addressed complaints and resolved problems.
• Supervised two subordinate unit heads to manage three regional areas (Sumatra, Kalimantan, and Sulawesi).
• Controlled all operational and business administrative (internal control team) to ensure compliance with regulations and minimize risk.

Internal Control Section Head

• Prepared compliance audit data by compiling and analyzing internal and external information, resulting in the clearance of a suspended allocation in the payment system worth 1 billion IDR.
• Supported departments by collecting and coordinating internal compliance data with auditors and various departments, ensuring that all departments were compliant with regulations.
• Provided administrative support by implementing systems, procedures, and policies; completing projects in support of compliance auditors, ensuring that the compliance department was running smoothly.
• Enhanced compliance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments, resulting in a positive reputation for the compliance department and the organization as a whole.

Internal Audit Coordinator

• Evaluate and provide reasonable assurance that risk management, control, and governance systems function as intended and can meet the organization's objectives and goals.

Internal Audit Staff

• Wrote a module for the Ministry of Manpower following the curriculum provided by the government, resulting in a high-quality module that met the ministry's needs.
• The module comes with a booklet and an evaluation paper sheet, providing comprehensive and engaging content for learners.
• Demonstrated strong writing skills by crafting clear and concise content that was easy to understand. • Communicated effectively with the client to ensure that the module met their requirements. • Delivered the module on time and within budget, demonstrating a strong work ethic and attention to detail.