CitrixSenior Technical Manager
Apr. 2011 - Jan. 2016Milan Area, ItalyRole Responsibilities:
- Responsible for driving CITRIX Cloud solutions delivery projects in in the EMEA Region. - Actively participating with the Account Team to complete RFP/RFI responses, proof-of-concepts, etc.; handling delegated portions of preparation activities. - Provide input on architecture and design options, operational concepts, and application acceptance test plan. - Leading planning and design activities and managing resources involved in projects. In-deep participation to all the project phases, since the initial setup (kick-off) to the final roll-out. Main achievements:
- Technical Management: managing a team of up to 15 resources in large deployments on multiple customer sites, having some direct reporting and some other resources belonging to other teams.
- Lead and deployed capacity expansion project in T-Mobile Germany: involved in all the project phases from pre-sales to the rollout and go-live of a new Video/Web/TCP optimization architecture. Project included: data centre assessment and planning for hardware installation, rack layout, cabling/power layout, software installation and networking aspects to be handled in conjunction with the customer.
- Designed and Implemented new MSP Gateway Architecture for VF-IT: the project included participation to the pre-sales phase, project setup and design, swap-out of previoius vendor product line and integration of Citrix products in the VF-IT VAS infrastructure. - Recognized internally and by the customer as an authority and a reference point for all the integration aspects, especially for everything related to the following technologies: Cisco switches/routes, F5, Allot, Netscaler, IBM H-Chassis, Brocade BNT switches, RedHat, Solaris, SMPP, PAP, MMS, SMS, Radius, PCRF, LDAP, HTTP, HTTPS, TCP algorithms, SNMP, Alarming and Monitoring, Logging and Statistics, Network planning and traces analysis.
- Actively supported Sales opportunity with Tier1 customers and participated to many RFP/RFQ