Lindsey Rhein

Human Resources Manager @Children’s Health Defense

HR consultantAdvisorHR AnalystTraining&Development SpecialistHR Business PartnerHR GeneralistRecruiter🧨 Consulting🗿 HR

Lindsey Rhein is a seasoned Human Resources professional with over a decade of experience in her field. She has a track record of success in a variety of sectors, including start-ups, non-profit, technology, and construction. Lindsey excels in areas such as recruitment, benefits administration, employee relations, and compliance. She is known for her ability to cultivate strong relationships, develop efficient processes, and foster positive work environments. Lindsey holds a MBA and is a SHRM Certified Professional in Human Resources (SHRM-CP). Her passion for people and commitment to organizational success make her a valuable asset in any HR department.

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Work Background

Children's Health DefenseHuman Resources Manager

Jun. 2023 Guide leadership in developing and implementing a new HR Department in a start-up environment with shifting priorities and minimal resources. Guiding leadership decisions on labor relations, compensation, vendor negotiation, policy & procedure, and performance management. • Assisted in benefits evaluation and contract management for new benefits partners • Developed and implemented manager training course utilizing various media • Create management resources for developing leadership skills, training resources, and SOP’s • Conduct employee interventions and counsel management on performance management • Researched, developed, and implemented learning & development program for management • Touch point for over 100 employees for benefits, vacation, leave, and disciplinary requests • 34+ state & international compliance knowledge and monitor changing legal landscapes • $150K annual savings by evaluating over 4 companies and negotiating a new HRIS contract • 15% reduction in recruiting timeline by using customized recruiting strategies • Reduced candidate response time by more than 10 days by developing an internal recruiting process, streamlining evaluation and feedback of candidates • Achieve and maintain less than 45-day time to hire for all positions • Manage job postings and recruiting for technical and non-technical positions • Act as a liaison between the organization and external benefits providers and vendors

Trane TechnologiesHuman Resources Generalist II

Sep. 2022 - Jun. 2023Remote call center environment helping Trane Technologies employees with all manner of HR-related issues including annual enrollment and payroll. • Guided employees through annual enrollment options based on location and union affiliation. • Directed employees on qualified status changes outside of annual enrollment and educate employees on company HR policy. • Created and track individual employee issues through to completion with a 98% completion rate • Assisted employees with day-to-day questions as well as situation-specific questions regarding leaves, benefits, pensions and 401K’s • Answered up to 700 calls per month with a 97% first call resolution rating across all topics • Coordinated multi-state compliance with site managers spanning over 360 plant and site-specific locations • Directed employees through retirement and pension planning

Eleven Western Builders, Inc.People Operations Generalist (Office Manager)

Apr. 2021 - Mar. 2022Phoenix, Arizona, United States• Developed employee compliance protocols for the Arizona office and advised corporate on Arizona talent acquisition, compensation, and outlook. • Eliminated state compliance conflicts in employee manuals for Arizona employees eliminating potential legal ramifications. • Developed, scheduled, and administered safety training for office and field employees. • Managed employee lifecycle for the corporate office. Securely off-boarded terminated employees, onboarded field supervisors, and created recruiting tracking system for Arizona placements. • Advised c-suite executives on local talent acquisition markets and compensation strategies resulting in attracting and retaining industry top talent. • Administered employee relations issues for in office and field employees. • Analyzed benefits packages to ensure total compensation met or exceeded market value. • Project management of ground-up commercial construction projects ranging from $2 Million to $22 Million including bidding, qualifying bids, construction guidance and site management. • Created spreadsheet to manage C-Suite executive and Project Manager expense reporting to corporate with 100% accuracy.

City of Palm SpringsEngineering Center Technician (grew into People Operations)

Mar. 2017 - Jul. 2020Palm Springs, CA · Hybrid** Human Resources ** -Appointed to first ever cross-functional Employee Engagement Committee to develop and implement training programs for employee training and city-wide technology advancement. - Increased employee efficiency by approx. 32% by developing and implementing employee technology training program for over 300 full time employees. - Advised 27-member cross-functional Employee Engagement committee, consisting of 7 executive staff, on employee development, contract negotiation with unions leading to better employee benefits, training availability, and employee events. - Reengineered existing software to maximize utility and streamline employee workflow. - Spearheaded development and implementation of cross-departmental procedure for all Public Records Act Requests and their fulfillment. - Eliminated city pain points 100% by collaborating with IT department to research, advise, and implement new software that integrated all city departments (part of my MBA Thesis project). - Implemented internal electronic document management system saving over 15 hours per week in research. ** Customer Service / Project Management ** - Coordinated intake and dissemination of all departmental paperwork and payments. - Decreased turnaround times over 30% by creating standardized procedures and contact guides. - Coached developers and citizens on municipal codes, development standards, and process to build in Palm Springs streamlining local, state, tribal, and federal construction codes. - Developed positive communications between Non-governmental agencies, Tribal Organizations, and other City Departments leading to better more positive community relationships. - Primary point of contact for over 300 active construction projects ensuring plan-checks and turn-around times were 30% lower than quoted.

City of Palm SpringsEngineering Secretary / Permit Technician

Mar. 2015 - Mar. 2017Palm Springs, California, United States** Customer Service ** - Primary point of contact for all engineering department guests. - Provide copies of development files upon request. - Managing plan and document filing system to ensure continuity. - Help Assistant City Manager's office with council meeting packets and prep.

Light of Life Lutheran ChurchOffice Manager

Aug. 2013 - Dec. 2014Bermuda Dunes, CA** Office Management ** - Managed day to day office operations, including answering phones, email, and physical mail inquiries. ** Marketing ** - Grew member ship by 15% by organizing outreach events, creating promotional materials, and community outreach. ** Finance ** - Guided board of directors toward fiscal responsibility in hopes of keeping the church open. - Worked with the Director on strategic initiatives, budgeting, and outreach to maximize growth and parishioner contributions. - Managed all aspects of business finances including A/P, A/R, budgeting, payroll, and contribution management streamlining multiple software into one. ** Organizational Change ** - Evaluated budget for growth / maintenance potential and recommended opportunities for increasing income. - Evaluated and reported on closure potential and analyzed several scenarios where this could be avoided.

Desert Moving Company & Storage Agent for Wheaton World Wide MovingHuman Resources Generalist | Client Concierge

May. 2013 - Nov. 2014Indio, California, United States · On-site• Advised ownership on how to vertically integrate the newly form Human Resources Department and ensure compliance with State, Federal, and OSHA regulations. • Developed and implemented entire human resources process and policy for over 80 full time employees and c-suite stakeholders. • Developed and implemented field employee safety training program abased off Federal OSHA guidelines and best practices • Support training and development efforts, including coordination of training programs and maintenance of training records. • Managed 29 vehicle fleet including tracking, service, DOT safety training, and logistics. • Conducted full cycle recruitment and staffing activities, including sourcing, interviewing, and selection of candidates. • Managed new hire onboarding process, including coordinating orientation and training, and preparing new hire paperwork. • Served as a point of contact for employees regarding HR-related issues, including but not limited to, employee relations, performance management, and benefits. • Maintain HRIS system data integrity and accuracy, and produce HR-related reports as requested.

Self-employedHuman Resources Consultant

May. 2008Remote · RemoteOver 14 years HR Operational Consulting, talent development, and onboarding. Specialized skills in streamlining talent flow and engagement. • 100% Client satisfaction and legal compliance with state and federal HR law via HR documents including employee handbooks, and policy & procedure. • Develop training and development curriculum for internal and external stakeholders. • Curate documentation practices for operational efficiencies and talent development.