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Work Background
Business English Trainer
Bizmates Philippines, IncBusiness English Trainer
Nov. 2021A learning partner, assisting speakers of other languages to become globally competitive by learning Business English.
Virtual Executive Assistant
FreelanceVirtual Executive Assistant
Aug. 2020PhilippinesI specialize in delivering high-level administrative support to executives. My role involves preparing professional presentations and compelling business proposals tailored to meet specific objectives. I am adept at drafting and refining policies and procedures to align with organizational goals and compliance standards. With a strong eye for detail, I excel in proofreading documents, ensuring accuracy, clarity, and professionalism. Additionally, I conduct in-depth research to provide comprehensive insights and data, aiding in informed decision-making.
Senior Officer, Student Engagement & Success
Higher Colleges of TechnologySenior Officer, Student Engagement & Success
Jan. 2018 - Aug. 2020Dubai, UAEA system-wide role coordinating and evaluating para-academic activities for the16 HCT campuses with the aim to provide optimal student life experience and support towards student success. Provides guidance to campuses on the implementation of policies and processes, budget allocation and utilization, delivery of initiatives and services to students, and KPI requirements.
Senior Work Placement Officer
Higher Colleges of TechnologySenior Work Placement Officer
Dec. 2015 - Jan. 2018Dubai Men's CollegeSupervises work placement activities and oversees the integrity and accuracy of related databases and systems. Secures placement opportunities for students who are required to undertake work experience/internship as part of their curriculum, and works closely with employers, academic departments, and faculty to ensure the effective implementation of work placement plans. I serve as an escalation point for any work placement issues arising; researches and investigates issues to a point of resolution. Networks with a variety of external stakeholders in order to develop strategies to expand employment opportunities for students and to facilitate closer links with the industry.
Academic Services Officer
Higher Colleges of TechnologyAcademic Services Officer
Jun. 2010 - Dec. 2015Dubai Men's CollegeI work closely with the Supervisor of Academic Services in coordinating operational activities in the Department and enrollment planning. Provides statistical analysis and generate reports that assist Academic Departments and the Management in their planning and decision-making. I play a key role in the development and implementation of College procedures and best practices ensuring academic policies and procedures are interpreted and applied consistently. Provides advising to students on the interpretation, clarification, and implementation of academic and institutional policies and procedures and program requirements including the interpretation of GPA, academic standing, and test results. I developed and manage the Department SharePoint portal, which has helped streamlined operations and communications in and through the Department.
Administrative Assistant
Higher Colleges of TechnologyAdministrative Assistant
Aug. 2005 - Jun. 2010Dubai Men's CollegeAdmin Assistant in the Business, IT, and Media Academic Departments working closely with the Supervisor in coordinating student and staff related affairs,planning and allocating Department resources. I liaised with other Departments within the College to problem-solve student issues. I provided assistance to students with academic issues in accordance with HCT policies and procedures.
Executive Secretary/Sales Coordinator
Viewnet TechnologiesExecutive Secretary/Sales Coordinator
Nov. 2003 - Jun. 2005Dubai Internet CityI provided executive-level administrative support to the Company CEO and Director of Sales, to meet demanding deadlines. Coordinated daily office operations including accounts, logistics and procurement, and file management. Assisted the Director of Sales in managing sales departmental processes, sales data analysis and in the creation, administration, and maintenance of the sales databases. Prepared ad-hoc reports, charts, and presentations. Provided high level of support in monitoring projects and in the completion of tenders and RFP documentations.
IT Technical Writer
www.sheikhmohammed.co.aeIT Technical Writer
Aug. 2000 - Mar. 2003Dubai, UAEDeveloped IT contents for the English version of the IT Portal; starting from initial planning through researching for resources of information; writing and editing; reviewing and revising; creating illustration, charts, and graphical files (if necessary); through final printing and proofreading. Took part in conceptualizing the layout and design of the web site. Developed IT courses and tutorials Evaluated web sites for the internal directory. Proofread technical documentation/curriculum for the Dubai IT Academy Project.

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