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Work Background
Save the Children InternationalGlobal IT Security Programme Manager
Jul. 2023 - Jun. 2024Save the Children International (SCI) is a global organisation with one strategy and one ambition for all children to survive, learn and be protected.
Created business case and initiated a Programme of eight cyber security projects to revamp SCI's Global IT Security landscape to protect its 16,000-strong workforce in 62 countries, as part of the Strategic Road Map. Ensured rigorous governance and reporting in place as well as mobilization of said projects through full lifecycle (Initiation, Planning, Execution, Monitoring/Control and Closure).
Save the Children InternationalGlobal IT Operations Senior Project Manager
Sep. 2022 - Jun. 2023Delivering multiple compliance and new technology projects into the 16,000-strong workforce in 62 countries globally across multiple business and technical sponsored projects. Mobilization of multiple projects through full lifecycle (Initiation, Planning, Execution, Monitoring/Control and Closure) for Global IT Operations.
Wellcome Sanger InstituteProgramme Manager - Samples Management
Oct. 2021 - Jun. 2022Hinxton, England, United KingdomThe Wellcome Sanger Institute is a world leader in genome research that delivers insights into human and pathogen biology that change science and medicine.
Reporting to the Director of Scientific Operations, the role is redefining the Samples Management strategy and delivering sample support services to the scientific community. Responsible for mobilisation of the Samples Management Programme and associated projects delivery teams.
Where to StartFounder
Dec. 2020Norwich, England, United KingdomHelping to empower managers to digitally transform their companies or organisations
Wellcome Sanger InstituteProduct Delivery Mobilisation Lead
Sep. 2020 - Sep. 2021United KingdomThe Wellcome Sanger Institute is a world leader in genome research that delivers insights into human and pathogen biology that change science and medicine.
Reporting to the Director of Surveillance Operations, the role is redefining products strategy and delivery to the scientific community through an Agile framework. Responsible for mobilisation of the CoTrack (CoVID19) and Conflux (MalariaGen) Agile product and application development teams whilst building capability and capacity for future onboarding of new products and extending the model across the Wellcome Sanger estate. CoTrack is the application that registers CoVID19 samples from the Lighthouse Labs and NHS tracking them through the genomic sequencing process through to returning the results. MalariaGen works with partners globally to using knowledge to develop tools to control the Malaria disease.
AvivaSenior Project Manager Regulatory Change
Apr. 2019 - Mar. 2020Norwich, England, United KingdomA global insurance company operating in 16 countries serving 33 Million customers across multiple general, life and health insurance products and pensions. The roles undertaken during this period have been managed in line with the Aviva Change and Agile framework and practices.
Reporting to the Head of Regulatory Change responsible for the mobilisation and recruitment of the Retirement Outcome Review Programme (ROR) with 5 work streams to deliver mandatory changes against Financial Conduct Authority (FCA) policies. This includes change across Aviva back end insurance platforms, Online Digital portals, Customer Operations as well as 3rd Party product book teams (Including FNZ, Capita, Diligenta, Curtis Banks and Optima Reassure) and RR Donnelly document production teams. Direct and matrix management of 40+ people using, Agile and waterfall delivery frameworks, including 3 Project Managers, 5 Business Analysts, Compliance, Risk, Legal, Business Operations and Technical Development teams and programme budget responsibility of £5M+.
Cambridge AssessmentTridion Application Platform Manager (Lead Scrum Master/Senior Project Manager)
Nov. 2018 - Apr. 2019Camden, England, United KingdomEstablished over 150 years ago Cambridge Assessment manages the three examination boards designing and delivering assessments to over 8 million learners in over 170 countries. Ensuring that all Assessments are fair, have sound ethical underpinning, and operate according to the highest technical standards.
Reporting to the Head of Portals responsible for the day to day management of the Tridion platform and introduction of all projects and BAU change, mobilisation and recruitment of the development and infrastructure teams for the public web sites and online portals across four business units. Direct and matrix management of 30+ people, using an Agile delivery framework, including the Architects, Developers (UI/.NET/Tridion), System Testers, DBA, Network and infrastructure engineers, external suppliers and internal Business partners with platform and individual project budget responsibility of £2M+
ibd Business Advice Group LtdAccredited ibd Business Advisor
Apr. 2018 - Apr. 2022Norwich, England, United KingdomAccredited ibd advisers provide hands-on, practical business advice and support to small to medium sized companies with up to 250 staff. ibd Business Advice Group is the largest independent adviser network in the UK and a powerful, innovative and cost-effective management resource with a network of 200+ independent, accredited business professionals and experts across the UK, dedicated to developing and supporting business growth. Ibd business advisers are mature, experienced problem-solvers who can help identify and address your critical business issues and deliver real, practical solutions.
The Trend AcademyCo-Founder
Jul. 2017Norwich, United KingdomThe Trend Academy is a community and support system for emerging fashion talent as they work to enter or build their careers in the fashion industry
AvivaLead Scrum Master (Senior Project Manager) 360 View Data Platform
Apr. 2016 - Oct. 2018Norwich, England, United KingdomA global insurance company operating in 16 countries serving 33 Million customers across multiple general, life and health insurance products and pensions. The roles undertaken during this period have been managed in line with the Aviva Agile framework and practices.
Reporting to the Head of Customer Digital Data responsible for the mobilisation and recruitment of the development/infrastructure team and delivery of the 360 view platform (Cloud Infrastructure and Application) replacing IBM MDM platform which services all Aviva’s online portals (including MyAviva, Quote Me Happy, Aviva4Advisors and Internal Portals) data needs. Direct and matrix management of 20+ people using Agile delivery framework, including the Data Architect, Business and Technical Domain Modellers, Developers, Testers, Cloud Infrastructure Team, DBA and external Neo4j consultants within the Aviva Agile Framework and individual project budget responsibility of £3M+.
AvivaLead Scrum Master (Senior Information Technology Project Manager) IBM MDM Platform
Apr. 2016 - Oct. 2017Norwich, England, United KingdomReporting to the MDM Platform Manager, responsible for the project delivery of the MDM elective change portfolio, Circa £20M annually, co-ordination across three Scrum teams (including hands on management of one of said teams) to ensure a clear view of the platforms delivery status at any point in time, dependency management across the MDM code base and deploys. Direct and Matrix management of 35+ people using Agile delivery framework, including MDM Designers, MDM Developers, MDM Testers and 2 Scrum Masters with overall project budget responsibility of 2M+
Oakes and Wade LtdDirector
Mar. 2016Norwich
Williams LeaSenior Project Manager
May. 2014 - Apr. 2016Norwich, England, United KingdomA leading global BPO organisation, specialising in Corporate Information Solutions that re-engineering
of end-to-end business processes utilising people, processes and technology. Reporting to the Head of Projects, responsible for multiple projects; including Lloyds Banking Group (LBG), Vodafone, NAG and IBM GIS to SI software migration. Projects encompassing engaging with clients, 3rd party suppliers, Williams Lea client management, solution architects, application development and infrastructure teams with direct management of a matrix team of up to 20 people with individ-ual project budget responsibility of between £250K - £1M+ using both Agile and Waterfall delivery methodologies.
Haven PowerSenior Data Migration Project Manager
Jan. 2014 - May. 2014Ipswich, England, United KingdomA direct supplier of electricity services, owned and operated by Drax, focused on supporting the business needs of SME and Industrial & Commercial customers. Reporting to the Project Delivery Manager, responsible for migration of the £100M+ a month billing system from the Drax Data Centre into the Amazon Web Services (AWS) whilst delivering network and Oracle 10g to 11g upgrades. This entailed engaging with 3rd party suppliers (Smart 421, AWS, Talk Talk and Level 3), Havenpower business users, DBA, application development and infrastructure teams en-compassing the direct management of a matrix team of up to 25 people with a combined budget respon-sibility of £500K.
Circle HousingSenior Business Change Project Manager
Sep. 2012 - Aug. 2013Norwich, England, United KingdomA major provider of social housing, encompassing 9 Housing Associations, and Support Services Companies (Circle Living, Circle Support and Invicta Telecare). Reporting to the Head of Projects, responsible for multiple change projects engaging with business, application development and infrastructure teams. This encompassed the direct management of matrix teams up to 40 strong in Norwich and other UK based locations. The teams included marketing and branding, risk, compliance, operation, finance, technical staff and 3rd Party Suppliers with a combined budget responsibility of £1.9M.
Hewlett Packard EnterpriseSenior Project Manager HP Enterprise Services
Mar. 2011 - Sep. 2012Norwich, England, United KingdomA major outsourced infrastructure services provider delivering e Commerce infrastructure improvement, support and maintenance to Aviva’s Life and Pensions, General Insurance and Health Care businesses. Reporting to the Head of the e Commerce, responsible for infrastructure changes, access and upgrade activities in all Aviva’s e Commerce environments. This encompassed the direct management of a 20 strong
WorldpaySenior Project Manager
Aug. 2010 - Mar. 2011Cambridgeshire, England, United KingdomA major Global Payment Service Provider company delivering on-line payment services to Corporate and SME businesses users.
Reporting to the Head of the WorldPay Gateway (WPG) platform, responsible for all change activities in the application and infrastructure to support the separation from RBS. This encompassed the management of a 30+ strong multi-disciplinary European team based in Cambridge, Bunnik (Netherlands) and Edinburgh, with a budget of £2M, using Agile methodology.
AvivaSenior Application Development Project Manager Customer and Advisor Portals
Mar. 2010 - Aug. 2010York, England, United KingdomA global insurance company operating in 16 countries serving 33 Million customers across multiple general, life and health insurance products and pensions. The roles undertaken during this period have been managed in line with the Aviva Change and Agile framework and practices.
Reporting to the Customer and Advisor Portal Programme Manager, responsible for delivery of multiple
streams of application and infrastructure changes onto the Life WebSphere e-Commerce platform. This encompassed the management of a team of up to 120 Business and Technical staff with a budget of £5.25M.
Lloyds Banking GroupSenior Project Manager Galaxy Programme
Nov. 2009 - Mar. 2010London, England, United KingdomLloyds TSB is one of the largest banking groups within UK consisting of Lloyds, TSB, and Bank of Scotland and Halifax Building Society.
Reporting to the Galaxy E-Commerce Integration Programme Manager, responsible for delivery of the strategic plans for the integration and migration of all content; this entailed moving from 4 platforms to a single WebSphere platform. This encompassed the management of a team of up to 12 Business and Technical staff with a budget of £500K.
AvivaSenior Business Change Project Manager Corporate Benefits Programme
Dec. 2008 - Nov. 2009Norwich, England, United KingdomA global insurance company operating in 16 countries serving 33 Million customers across multiple general, life and health insurance products and pensions. The roles undertaken during this period have been managed in line with the Aviva Change and Agile framework and practices.
Reporting to the Corporate Benefits Programme Manager, responsible for delivery of multiple business process, organisation and application development changes to support the Aviva e-Commerce proposition. This encompassed the management of a team of up to 60 Business and Technical staff with a budget of £1.3M utilising Agile methodology.
AvivaServices Development Manager (Senior Project Manager) Corporate Benefits Programme
Aug. 2008 - Dec. 2008Norwich, England, United KingdomReporting to the Head of Development, responsible for delivering WebSphere Enterprise and Application Services, Content Management and TAM upgrades for use with e-Commerce applications. This encompassed the management of a team of 38 Designers and Developers with a budget of £1M.
AvivaInfrastructure Delivery Manager (Senior Project Manager) Corporate Benefits Programm
Mar. 2008 - Aug. 2008Norwich, England, United KingdomReporting to the Head of Development, responsible for delivering 3 infrastructure streams to support web based application delivery in the Corporate Benefits Programme. This encompassed the management of a 20+ NU multi-disciplinary team composed of staff from NU Life and Centralised IT teams with a budget of £1.5M.
AvivaApplication Delivery Manager (Senior Project Manager) Self Invested Pensions Plan Project
Oct. 2007 - Mar. 2008Norwich, England, United KingdomReporting to the SIPP Programme Manager, responsible for the Phase 1 SIPP drawdown project. This encompassed the management of a 40+ strong NU multi-disciplinary team, based in Norwich, York and Sheffield, and third party software vendor with a budget of £1.5M.
AvivaApplication Delivery Manager (Senior Project Manager) Simplified Life Insurance Programm
Apr. 2007 - Oct. 2007Norwich, England, United KingdomReporting to the Head of Development (Common Stack), responsible for the simplified life insurance projects portfolio (5 streams). This encompassed the management of a 30+ team including NU, the Post Office and Third Party staff with a budget of £2.5M.
OCS LtdManaging Director
Jan. 2006 - Aug. 2011Professional Programme and Project Management within the Business Change and IT arenas
WorldpaySenior Information Technology Project Manager, Retailer Services Integration
Sep. 2005 - Mar. 2007Cambridgeshire, England, United KingdomA major Global Payment Service Provider company delivering on-line payment services to Corporate and SME businesses users.
On take over of Bibit (Netherlands) by the Royal Bank of Scotland, the decision was made to consolidate operating platforms and centralise core business processes with existing complementary RBS brands including Streamline and WorldPay Ltd. Reporting to the Integration Programme Director, this encompassed the management of a 30+ strong multi-disciplinary European team based in Cambridge, Bunnik (Netherlands) and Edinburgh.
BLMESenior Project Manager
Sep. 2003 - Jan. 2014London, England, United KingdomA privately owned bank providing high end financial and banking solutions to businesses, individual investors and lenders focusing on building sustainable, ethical relationships. Reporting to the Head of Business Support Group, responsible for multiple MS Dynamics CRMs and Sharepoint deliveries using Agile. Engaging with 3rd party suppliers, business users, application development and infrastructure teams, encompassing management of matrix teams up to 30 strong in Lon-don. The teams included marketing and branding, risk, compliance, operation, finance, technical staff and 3rd Party Suppliers with a combined budget responsibility of £1M+.
WorldpaySenior Information Technology Project Manager
Sep. 2003 - Sep. 2005Cambridge, England, United KingdomReporting to the Head of Project Services responsible for multiple projects delivering software applications and infrastructure. This encompassed the line management and development of a team of 4 project managers in Cambridge and running projects of 25+ strong teams based in Cambridge/London/Edinburgh/Australia/New Zealand/ Singapore/ Hong Kong.
PowergenSenior Project Manager Retail Infrastructure & Integration
Dec. 2002 - Sep. 2003Ipswich, England, United KingdomA European owned utilities company supplying energy and providing related services in UK.
On take-over of TXU Europe by Powergen reported to the Retail Integration Director, responsible for multiple projects to implement and consolidate multiple infrastructures, applications and databases (Oracle 8/9i). This encompassed the management of a 20 strong team based in the Midlands/Ipswich and London, providing RISK and relationship management between Businesses, IS Design, Operational IS and Integration teams. The programme budget for this FY was £1.3M with a target of £3M operational cost savings.
TXU EnergySenior Global Project Manager
Oct. 2001 - Dec. 2002Ipswich, England, United KingdomA Global utility company supplying energy and providing related services across Uk and Europe.
Reporting to the Senior VP Business Services, responsible for software application and infrastructure delivery on two major projects running multiple work streams; Global Active Directory/ Windows 2000 and Knowledge Management/Collaborative Tools. Managed 30+ global teams with a total budget of £6M.
Colt Technology Servicese-Service Programme Manager
May. 2000 - Oct. 2001London, England, United KingdomA major European telecommunications company providing fixed/mobile telephony and data services to businesses users. A member of the company leadership team reporting to the Group Marketing Director, responsible for several areas of work including strategy, enterprise application software implementation and integration, recruitment and management of a 40 strong multi-disciplinary European team with a revenue & capital budget of £16M.
TXU EnergyProject Manager
Jan. 1999 - May. 2000Ipswich, England, United KingdomA Global utility company supplying energy and providing related services across Uk and Europe. As a member of the management team reporting to the Head of Professional Services Group, responsible for several areas including strategy, internal consultancy, software delivery and management of a 10 strong web development team, with a revenue & capital budget of £1.3M.
FOUNDATION SYSTEMS LIMITEDConsultant Project Manager
Mar. 1998 - Jan. 1999Borehamwood, England, United KingdomA medium sized consultancy delivering finance, retail and time recording software packages, including 3rd party integration, and bespoke solutions.
Reporting to the Head of Professional Services, responsible for full life cycle project application implementations on a range of technologies, including Unix, NT4, Oracle, and SQL. On going responsibilities included building enduring client relationships, 3rd party supplier contract negotiation and management. Project Budgets would vary from £100K - £1M.
Royal Air Force (RAF)Data Management Group Team Leader/Technical Project Manager
Aug. 1994 - Mar. 1998HQ Strike Command, RAF High Wycombe, BuckinghamshireReporting to the Head of Software Development, responsible for the delivery of fully developed RDBMS to support the IS Strategy goal of IT system interoperability. Managed 8 staff and £1M budget.
Royal Air Force (RAF)Analyst Team Leader
Aug. 1992 - Aug. 1994HQ Support Command, RAF Brampton, Huntingdon, CambridgeshireReporting to the Warehouse and Transport Management System Programme Manager, responsible for the delivery of all business and system requirements for the replacement RAF warehouse and distribution system. Managed 7 Staff (including 2 Project Support personnel) and a £3.5M procurement and maintenance budget.
Royal Air Force (RAF)RAF Officer Training, Logistics Officer Training and two tours in logistics roles
Nov. 1989 - Aug. 1992RAFC Cranwell, RAF Stafford and RAF Wildenrath (Germany)
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