Professional in Transformation, Operations and Customer ExperienceMore...
Alexandra Loureiro
Team leader operations@Teleperformance Portugal
Verified
I'm the Team Leader of Operations at Teleperformance Portugal, where I oversees a dynamic team to enhance customer service efficiency. With over 11 years of experience in the industry, I excels in streamlining processes and fostering collaborative environments. I'm Passionate about innovative solutions.
I love exploring new cultures in her free time.More...
Narcisa Szasz
Senior Account Manager@Acronis
Verified
As Account Manager, my job is mostly about relationship building, which comes natural to me. I’ve always been a people person, having mainly customer oriented jobs. this skill proves invaluable, enabling me to maximise client satisfaction. The ability to adapt to changes in roles and responsibilities and learn quickly helps me to keep up with a fast-paced industry, while still maintaining a high-level of accuracy.
I never compromise on standards and I am dedicated to personal development. I believe in mutual benefits and I was always an advocate of satisfaction at the work place and showing appreciation and gratitude where is needed. I am a team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities.
Graduated with a Master's Degree in Interpretation and Translation Studies, I speak fluently Romanian, English and French and have intermediate knowledge of Spanish.More...
Jason Oakes
Program Manager/Project Manager@Oakes & Wade Ltd
Verified
Leading diverse programme and project delivery, from inception to completion, utilising Agile / Waterfall methodologies, influencing successful process and technology transformations to support operational excellence. Experience in working across a variety of industries, meeting regulatory and organisational requirements, mapping entire change processes and maintaining consistent communications at all levels. Seeking contractual opportunities to best use accumulated skills and experience.
♦ Lead process/technology change
♦ Implement new systems
♦ Third party supplier management
♦ Build strong relationships
♦ Develop multi-skilled teams
♦ Full lifecycle project delivery
♦ Application implementation
♦ Infrastructure development
♦ Multiple sector experienceMore...
Christiana Machado Mertens
Sales Director - EMEA@Career Break
Verified
Christiana Machado Mertens is a seasoned sales professional and was serving as a Sales Director at Genesys, a leading provider of contact Center as a service solutions. Prior to this role, she worked in various sales and leadership positions in the tech industry, showcasing her ability to drive growth and optimize business performance. With a career span over more than two decades, Christiana has developed a deep understanding of the European market and has proven expertise in strategic sales planning and execution. She has a strong ability to build and lead high-performing teams, and is known for her dedication to customer satisfaction. Christiana holds a degree in Business Administration, further solidifying her knowledge in business strategy and operations.More...
Gary Baglow
Service Architect@Combo Limited
Verified
30 plus year experience in IT Service Management Best Practices including Service Architecture & DesignMore...
Leo Tony, as a Consultant in Aviation and Sustainability is responsible for providing strategic advisory and solutions design to enhance the environmental performance of the aviation sector. His role involves integrating sustainable practices into aviation operations, including fuel efficiency, carbon reduction, and waste management. He collaboratively works with various stakeholders to develop and implement innovative strategies that align with global sustainability goals. His expertise also extends to advising on regulatory compliance, risk management, and sustainable business models in the aviation industry.More...