Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Vice President Polygon Enablement
Polygon LabsVice President Polygon Enablement
Oct. 2022Chicago, Illinois, United States
Head of Partner Operational Support Services
Amazon Web Services (AWS)Head of Partner Operational Support Services
Jun. 2021 - Oct. 2022Chicago, Illinois, United States
Head of Customer Enablement and Cloud Optimization
Amazon Web Services (AWS)Head of Customer Enablement and Cloud Optimization
Jul. 2019 - Jun. 2021Chicago, Illinois, United States
Vice President Customer Success
RehearsalVice President Customer Success
Jan. 2018 - Dec. 2019Reno, Nevada AreaResponsible for full life-cycle of Customer/Partner Success at Rehearsal. Built the Customer Success team from the ground up including all systems, process, assets and hiring of the team. Established complete customer engagement models (onboarding, renewals, playbooks, customer tiering, customer health model, customer advisory board). Engaged with global partners to train and integrate our customer success model into their GTM offerings.
Director Customer Success
RehearsalDirector Customer Success
Jan. 2017 - Dec. 2018Reno, Nevada, United States
Director, Software Solutions & Services
CDWDirector, Software Solutions & Services
Jan. 2011 - Dec. 2016Chicago, ILAccountable for strategic technical direction and execution for software business and management of multiple partners, including Microsoft, Citrix, and SNOW software. Spearheaded CDW software's focus on cloud computing (SaaS / IaaS) and the evolution of the business and partner models. Envisioned, developed and executed core tactical and overarching strategic processes for customer success, professional services, and new product/services launches.
Sr. Mgr Software Solutions & Services
CDWSr. Mgr Software Solutions & Services
Jan. 2009 - Dec. 2011Chicago, Illinois, United States
Mgr Microsoft Information Worker Solutions
CDWMgr Microsoft Information Worker Solutions
Jan. 2006 - Dec. 2009Chicago, Illinois, United States
Co-Founder
iDevFactoryCo-Founder
Jan. 2005 - Dec. 2007Peyton, COCreated and launched successful Software Product that integrated with Microsoft SharePoint technologies, and enabled deeper management capabilities of the platform. Responsible for overall software vision and design, front-end development. Led sales and marketing efforts, including branding, trade shows, sales materials, etc. Product was ultimately acquired by Idera Corporation.
Senior Technical Lead/Consultant
DellSenior Technical Lead/Consultant
Jan. 2003 - Dec. 2005Greater Chicago AreaResponsible for consulting with Fortune 500 customers on the design and development of Enterprise level systems focused on Microsoft SharePoint Technologies and custom application development. Led formation of Microsoft portals and collaboration practice area. Developed practice area best practices, assets, intellectual property and cross company knowledge sharing processes for practice area. Co-led formation of Centers of Excellence to drive acceleration of knowledge sharing, asset development and talent development. Received company’s Service Star Award in 2004 for practice development efforts.
Founder/Independent Consultant
Dynamic Impressions Web DesignFounder/Independent Consultant
Jan. 2002 - Dec. 2003Greater Chicago AreaIndependent web design and development for SMB (Small Medium Business) market.
Senior Developer
Arthur Andersen Business ConsultingSenior Developer
Jan. 1999 - Dec. 2002Greater Chicago AreaResponsible for consulting with Fortune 500 customers on the design, development and integration of custom web based Enterprise level systems. Attended Arthur Andersen Consulting University to learn core business skills including, customer management, project management, facilitation, and methodology development.
Webmaster
Task Force Tips, Inc.Webmaster
Jan. 1997 - Dec. 1999Valparaiso, IN• Responsible for corporate web presence, custom application development, and integration of web based corporate systems.
Webmaster
NetNITCO Internet ServicesWebmaster
Jan. 1995 - Dec. 1997Hebron, IN• Responsible for corporate web presence and custom web development services for customers.
Non Commissioned Officer
United States Marine CorpsNon Commissioned Officer
Jan. 1991 - Dec. 1995Camp Lejune, NC• Received two meritorious promotions • Received two letters of commendation for superior performance/duty. • Completed Marines Corps Institute Courses in Leadership and Management
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Drew on Intch
Consulting
500665 people
17
Executive Creative Director / Art Director / Founder @ Those Guys Are Great, Inc
18
Technologist, Project/Program Manager
21
Education Consultant
ConsultingAdvisor
125876 people
17
Executive Creative Director / Art Director / Founder @ Those Guys Are Great, Inc
15
Principal Consultant @ Marketing Endeavors Strategic Consulting
42
Senior Mining Engineer @ Riot blockchain