Sep. 2017 - Jul. 2019Buffalo, NYMS Dynamics CRM Manager responsible for operational support of the system use and continual system process improvements. Currently extending the use of this system to an additional segment. Confluence implementation and support.
GR8PM, Inc.Senior Associate
Mar. 2017 - Jan. 2021Buffalo/Niagara, New York AreaCo-Author of Agile Almanac Book 2 PMI-ACP Instructor For more information please visit www.gr8pm.com
M&T BankVP, Sr Project Manager
Mar. 2015 - Sep. 2017Manage execution of digital projects to enhance and support a quality customer experience. Digital portfolio project and financial reporting oversight to insure project forecast accuracy and alignment to PMLC / SDLC requirements.
First Niagara BankVP, Project Manager
Dec. 2012 - Mar. 2015Retail Digital Project Manager - * Project Manager responsible for roll out of product selection web tool that assists customers in selection of the best fit checking account. * Project Manager accountable for implementation of online person to person payment product. * Project Management support of Online Account opening implementation. ACBS Program- *Implementation Project Manager - Responsible for management of documentation and execution of Program Playbook for implementation
*Interface Project Manager - Managed required changes and Unit testing of multiple external interfaces for the ACBS Program
*Program Finance Management- Responsible for; streamlining forecast amounts for the program to a burn rate within 5% variance; Monthly analysis and Financial reporting on Forecast changes, Actual amount spend and variance
PMIDirector of Community Outreach
Jun. 2012 - Nov. 2014As the Director of Community Outreach for Buffalo PMI I am responsible for the success of the Project Management for NonProfits Program (PM4NP)
HealthNow New York Inc.Project Manager
Aug. 2011 - Nov. 2012Buffalo, NY
HealthNow New York Inc.Governance Process Manager - PMO
Feb. 2011 - Oct. 2011Discretionary Financial Reporting - analyze and present company discretionary spend forecast to actuals and trending to CFO monthly Vendor Management - roll out of new vendor management process to insure vendor selection, contract negotiation and invoice processing consistencies across discretionary projects.
HealthNow New York Inc.Project Administrator
Aug. 2008 - Jun. 2011
SpherionProject Administrator Contract with M&T Bank
Sep. 2007 - Aug. 2008Assist the IT Lead with the planning and execution of IT projects.
The Salvation ArmyAssistant Director of Operations
Dec. 2006 - Sep. 2007
The Salvation ArmyProject Manager - Construction
Nov. 2002 - Mar. 2006
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