Harlean Stevenson - Product Strategist and Innovator, Open

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Normio (beta)Innovation Trailblazer

Apr. 2024Colorado, United States · RemoteAs a visionary leader and a relentless explorer, constantly seeking out groundbreaking ideas and disruptive technologies to drive the company's future growth. As a founding member of Normio (beta), responsibilities include developing identifying emerging trends, fostering a culture of innovation, and translating cutting-edge concepts into tangible business opportunities. Unafraid to challenge conventional thinking and explore uncharted territories by combining a unique blend of strategic foresight, technical expertise, and creative problem-solving skills.

ShopAtHome.com (acquired by Prodege)Product Manager, Native Mobile Apps

Sep. 2015 - Dec. 2016Greater Denver Area • OnSiteKey Product Performance Improvements • Through growth strategy including organic search optimized for App Store and GooglePlay criteria, migrate user base to consumers who shop and purchase from a mobile device – YOY Increases: Installs: 27%; Session Duration: 3%; Average Order Value: 500% – Shift coincided with a 90% registrant’s email match rate to active FaceBook accounts • Create mobile platform for future innovation and enhanced funnel for key transactions and conversion – Lift Achieved: App Launch: 68%; New Devices: 24%; Active Devices: 6%; Key Conversion Interactions: 86%; Revenue: 500% Product Strategy and Vision • Define strategy and vision in emerging digital/physical retail marketplace • Groom product backlog and prioritize epics and features by incorporating user feedback, market research, competitive analysis, and business goal alignment • Manage vendor relationships including selection, contract process, and oversee 3rd party integration • Define stories and acceptance criteria in collaboration with cross-functional teams, including User Experience, Design, DBA, Engineering, and SQE • Collaborate with UX SMEs to define smart phone and tablet interactions founded on industry best practices and optimized to screen size and operating system • Lead release planning by identifying dependencies, risks, market communications, and app store submission requirements • Establish KPI’s for feature performance and overall product health • Monitor reporting and analytics to create actionable optimization plans Product Representative • Communicate product status and risks to key stakeholders and across business units including legal, marketing, sales, finance, and customer service • Deliver quarterly presentations to stakeholders and executive team to demonstrate product value delivered Agile Transformation Champion • Drove an iterative release approach to deliver value through minimal releasable features broken out by platform, integration, and API

QuickbaseSenior Product Manager, AI Platform

Jun. 2022 - Apr. 2024Remote from Colorado · Remote• Identify new product solution opportunities aligned to a shift in business direction and market needs to drive acquisition of new logos, reduce churn, and extend accessibility of the platform to acquire non-technical, business focused app builders. • Improve initial and continuous success for NoCode application building. • Create and present business cases for new product development opportunities, influencing the C-Suite and Board of Directors to pivot investment into Generative AI Driven App Building, Smart Builder branded capability. •Identify and drive strategic to broaden the base of app builders, including championing PMI CD partnership. • Define and run experiments to test hypothesis against usability, technology, and market risks. • Discover product accelerators at the intersection of customer JTBD, technology advancements, and market signals leading to a pivot in product strategy and approach to innovation. • Partner with Solution Consultants, Customer Success, and Product Marketing to identify the best target segments, buyers, and specific problems to be solved within identified segments. • Coach co-workers on how to break into Product Management. • Mentor Product Managers on the art and science of product.

Spectrum EnterpriseDigital Product Manager

Sep. 2021 - Jun. 2022RemoteEnterprise Corporation Navigating the Transition from Legacy Internal Systems to a Modern Digital, Self-Serve GTM Transformation SpectrumEnterprise.net is on a mission to digitize account management for all clients across all service lines. • Lead Research and Discovery efforts for Digital Product's initial entry into the public, education, and government services. • Lead Billing and Payment pilot program evaluating current plan against success metrics. • Review existing roadmap for extending self-serve bill payment capabilities in the Digital Product. • Conduct Market Research on digital transformations in large, post-merger corporations.

TrackVia, Inc.Senior Manager, Product

Sep. 2020 - Sep. 2021Denver Metropolitan Area • HybridPrivate Equity Backed Low Code / No Code Product Company Transitioning from Startup to Scaleup in a market shifting from Early Adopters to Early Majority TrackVia helps businesses rapidly digitize and streamline their critical operational workflows and field processes with low-code web and mobile applications. Product Leadership • Introduce the Product Led Growth approach across the organization as path to achieve the projected growth goals. • Lead strategic initiative to increase speed-to-market, reduce cost, and achieve international growth goals of the company. Product Strategy • Define the vision and strategy of the flagship low-code Web Product for a strategic shift in target market, a focus on different user base skillsets, incorporate low-codetizing emerging technologies, and align with technical and design migration with emphasis on balancing business viability, feasibility, and usability. • Introduce a low-code solution to enable PLG within the Free Trials program. • Reprioritize immediate needs for web team to balance customer requests, tech debt, DevOps, DevSecOps, and CI/CD process based on current release pipeline backlog.

TrackVia, Inc.Product Manager, Mobile

May. 2019 - Dec. 2020Greater Denver Area • HybridTrackVia helps businesses rapidly digitize and streamline their critical operational workflows and field processes with low-code web and mobile applications. • Managing the product lifecycle from strategic planning to tactical activities. • Define the vision and strategy for native and mobile product direction, including wireframes and UI mockups for current and future customer solutions. • Conduct market research primarily through relationships with customers, prospects, and connections. • Drive the company-wide go-to-market plan, working with all departments to ensure their successful execution.

DHI Group, Inc.Product Manager, Native Mobile Apps for Dice and eFinancialCareers brands

Aug. 2018 - May. 2019Greater Denver Area • OnSitePublicly Traded, Multi Brand Corporation serving Businesses and Job Seekers throughout the career growth and employment lifecycle. Introduce and drive a comprehensive mobile product strategy for Dice and eFinancialCareers mobile application to serve the evolving career management ecosystem and marketplace. Establish and evangelize mobile standards across departments within the organization. Drive for innovative, unique, and differentiating product features to re-establish Dice as the front runner for next-gen tech professionals career management.

AccruentEnterprise Product Manager

Mar. 2017 - Jun. 2018Greater Denver Area • OnSiteScaleUp Preparing for Exit through Acquisition • Product Manager for multiple enterprise B2B products within the EMS Software portfolio including EMS Web App, EMS Kiosk App, G Suite Integration, Localization, and Floor Plan module. Product Strategy and Roadmap • Lead new product launch for G Suite integration including a multi-phase rollout plan, including multi-project team coordination, internal technical documentation, customer facing knowledge base, sales training, marketing launch plans, and webinars. o The on-time launch of this new product led to closing the highest valued deal in EMS company history. • Manage legacy and new-to-market Kiosk product offering including product launch, knowledge base, escalated issues, and product enhancements. • Define Web App vision including initial product stabilization, identify core product gaps, and transition to new Platform Services backend and modular enabled, use-case focused product. • Manage legacy products end of life strategy. Customer-Centric Product Discovery and Validation • Lead early partner discovery for innovative technology integrations for Kiosk hardware, directional wayfinding, beacons, and sensors to enhance the core value proposition of EMS Software portfolio for our customers. • Through interviews and site visits with both corporate and higher education customers, discover and validate product opportunities and ensure alignment with workplace and campus of the future customer initiatives. • Present and evangelize product value, enhancements, and vision for all assigned products at EMSLive!, a conference hosted by EMS Software attended by current and prospective customers. Product Representative during Sales and Implementation Phases • Represent product team and portfolio vision to prospective and existing customers, such as PwC, Deloitte, EY, KPMG, Verizon, NYU, and Notre Dame. • During implementation, provide product insight and expertise for solutioning specific customer use cases.

Akerna Corp.Product Manager

Oct. 2014 - Sep. 2015RemoteStartUp in an Emerging Industry and Market Execute Product Roadmap and Vision • Define and execute roadmap for Software-as-a-Service solution platforms providing B2B compliance and business tracking services for cultivation, food processing facilities, and retail businesses. • Conduct market research through Product Advisory Board, client interviews, and site visits. • Prioritize and groom product backlog to deliver highest value MVP to align with market needs and business strategy. • Partner with support and quality assurance teams to identify and address immediate areas for prioritization. Product Discovery and Integrations • Lead concept, design, implementation, and launch of new product which provides a self service in-store shopping experience. Product was conceived, developed, and delivered to clients within 4 days. • Integrate acquired iOS and Android mobile app as a white-labeled eCommerce app solution fully integrated with SAAS order and inventory management. • Implement fulfillment center module for warehouse supply chain management. • Define requirements for branded middleware platform for integration between SAAS and eCommerce platforms such as Magento and WooCommerce. • Integrate with kiosk style order placement and cash management system as a banking solution for B2B2C clients. • Initiate reporting enhancements, including detailed requirements for compliance and business reports. API Management • Define detailed requirements and maintain documentation for branded APIs providing secure 3rd Party integrations with core SAAS products. Regulatory Compliance • Collaborate with Compliance SMEs to identify local, domestic, and international regulatory requirements. • Drive integration efforts with State Regulatory and Compliance systems of records. • Present compliance tracking system prototype to State of New Mexico Department of Health system of record selection committee.

WeyerhaeuserProduct Owner

May. 2012 - Apr. 2014Greater Denver Area • OnSite- Successfully led updates to iOS and Android apps, which included requirements gathering, off-site development coordination, budget tracking, and release planning, ensuring timely and within-budget product release. - Demonstrated strong analytical skills by leading investigation and analysis of business and market needs, which culminated in a comprehensive CRM and product licensing solution. - Presented compelling business cases to business leaders, effectively communicating market and business needs, cost analysis, and proposed solutions. - Validated product vision and early versions onsite with early adopters, providing development teams with targeted market-focused requirements and use cases. - Established a product roadmap, managed product backlogs, and authored user stories, software requirements, and acceptance criteria based on business modeling and qualitative assessments, ensuring product development alignment with business needs. - Actively participated in daily stand-ups, bi-weekly sprint planning, and software reveals to ensure product vision alignment with implementation. - Collaborated with a cross-functional development team for API-based CRM and product licensing implementation using Agile methodologies, enabling multi-product integration. - Drove software quality assurance testing by writing test plans, test cases, and conducting various forms of testing, ensuring high quality and seamless software performance.

WeyerhaeuserSoftware Office Manager/Project Coordinator

Dec. 2007 - Dec. 2012Greater Denver Area- Successfully spearheaded the development of iOS and Android applications, managing budget and timelines, and leading a matrix team using Agile methodologies for efficient project completion. - Accomplished multiple office consolidation projects under budget, with strategic planning and management in lease negotiations, NPV financial analysis, construction, and relocation, ensuring minimal operational disruption. - Championed an injury-free office environment by leading the Safety and Wellness committee and implementing effective programs focused on emergency preparedness and ergonomic safety. - Streamlined contract compliance and data management by creating an efficient online file management system and enhancing data accuracy in customer data management. - Pioneered a new financial business model by integrating retail software product sales into a wholesale accounting and distribution system, improving business efficiency. - Effectively managed billing documentation in SAP and resolved customer invoice disputes, fostering strong relationships with credit managers, sales specialists, and customers. - As the designated Site Focal, provided robust onsite IT support, managed IT asset inventory, and coordinated the business unit's SharePoint site, enhancing overall operational efficiency.