Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
DiageoOTC Global Process & Transformation Leader
Apr. 2024Gurugram, Haryana, India- Lead the Global Governance of Customer to Cash process and operations, spanning from Customer Contract Setup to Accounts Receivable Administration
- Lead a team/pool of Subject Matter Architects responsible for design & delivery of global Customer-to-Cash projects
- Anchor and Architect of Diageo's Strategic Customer-to-Cash / Commercial Transformation program, viz. Project Leapfrog, responsible for Design to Value Realisation lifecycle.
- Order-to-Cash Global Process Owner - responsible for process & technology design, implementation and governance across the Commercial Operations (Market & GBO) value stream.
AccentureFinance Transformation - Practice & Capability Leader - Associate Director / VP
Sep. 2018 - Apr. 2024Gurgaon, IndiaAssociate Director: Dec 2020 - Apr 2024
Senior Manager: Sept 2018 - Nov 2020 Lead the Order-to-Cash Transformation Practice supporting operations and transformation engagements at Accenture
Leading the team of Solution & Transformation Solution Architects, responsible for - Leading solution design & commercialization team for global Quote-to-Cash Transformation - Design, Develop and Support Deployment of Digital Transformation for key clients across Quote-to-Cash value chain
- Develop, Publish and Socialize Thought Leadership across the Revenue Cycle of industries
GENPACTVice President - New Product Offerings & Blockchain CoE Lead
Aug. 2017 - Sep. 2018Gurgaon, IndiaBuild and launch of integrated service, digital and analytics offerings; collaborative development of organisational frameworks , new products and digital assets ; related marketing and commercial models
* Driving the Concept-to-Market journey for Digital Products / Solutions across F&A
* Responsible for driving design & development of Digital Products leveraging advanced Digital Technologies including Machine Learning, Natural Language Processing & Generation, Robotic Process Automation and Dynamic Workflow Solutions
* Partner and drive organisational learning
* Lead the seeding and development of Genpact F&A Blockchain Centre of Excellence to drive Blockchain enabled solutions across F&A and Supply Chain businesses * Product Owner for Genpact's Strategic Planning & Analytics Engine and Genpact's Cost Optimizer Solution
* Member of Lean Digital Certification panel - review, evaluate, mentor and certify Lean/Six Sigma, Digital Proficiency and other Digital Training Projects. * Maintenance and Governance of organizational IP frameworks and knowledge artifacts across service lines.
GENPACTAssistant Vice President - New Product Innovation - OTC, Order Mgmt. & MDM Practice & Domain Expert
May. 2013 - Jul. 2017Gurgaon, India2015 - Current New Product Innovation & Development Genpact Lean Digital - Digital Order-to-Cash Lead & Product Leader with end-to-end ownership of the concept-to-market lifecycle of productized solutions - integrated Domain Experience & IP, Digital Technologies & Advanced Analytics driving 2X to 3X outcome improvements across the OTC value chain. * Digital Solutions that fundamentally disrupt incumbent operating & commercial models leveraging Robotic Automation, Natural Language Processing, Machine Learning and Dynamic Workflow, among others
* Functional Solution Architect for Genpact's Flagship Blockchain Enabled Order-to-Cash Platform
* Leverage Technology & Analytics to drive quantum jump in productivity & effectiveness of business performance 2014 - Current: Anchor for business expansion and new client acquisition as domain lead across key industry segments - CPG, Alcoholic Beverages and Telecom & High Tech Mfg. - Lead a team of 7 Domain & Industry Consultants. Deep domain experience across Order-to-Cash processes of Alcoholic Beverages Industry * Worked with top 4 breweries (SAB, AB InBev, Heineken and Carlsberg) and Diageo Revenue Cycle and Working Capital management expertise in Telecom and Telecom Equipment industries with experience in working with KPN and Avaya among others 2013 - 14: Pan industry Order-to-Cash specialist - supporting new & existing account pursuits and Led Service Blueprinting & Business Planning * Lead for MDM Service Line Blueprint and Business Plan
* Lead for Order Management Service Line Blueprint & Business Plan
Infosys BPOCommunication Media & Entertainment; Senior Consultant - Solution Design
May. 2012 - May. 2013Pune Area, IndiaLead solution architecture and sales support across all US & North American client pursuits, managing a virtual team of consultants.
Infosys BPOTransformation Lead
Feb. 2012 - Jan. 2013Pune Area, IndiaLeading all transformation efforts for largest US and UK Telecommunications clients with targets to achieve quantifiable business benefits. - Identify and analyze business process and technology improvement opportunities
- Design solutions and create/present business case for transformational initiatives
- Manage cross functional teams to deliver business benefit goals Identified 5 Million Dollars worth of improvement opportunities with implementable Solutions.
Infosys BPOCommunication Media & Entertainment - Solution Design Consultant
Oct. 2009 - May. 2012Dallas TXLed the responsibility of liaising with Sales & Account teams in New and Existing clients pursuits, for key pursuits across the US Telecom markets and managing associated stakeholder coordination. - Owned and successfully closed multiple pursuits requiring close coordination with Sales & Domain Experts to articulate & present value based outsourcing solutions for new and existing clients in US - Anchored Solution Design & Technology Transformation - Anchored multiple consulting engagements
Infosys BPOAssociate Consultant - Solution Design (Telecom)
May. 2006 - Sep. 2009Pune IndiaAnchored design and implementation of business process re-engineering and transformation projects for Telecom client engagements – supporting sales pursuits from solution design to deal pricing. • Commenced and grew key accounts for Infosys BPO from a Solution Design and Business Process Transformation perspective • Steered initiatives entailing technology enabled process reengineering projects, undertaken to improve productivity for various project in delivery with a direct increment in revenue productivity
• Anchored consulting & discovery assignments for various business lines of marquee global Telcos
• Designed systems and procedures for Greenfield and Brownfield outsourcing proposals for Telecom companies
Intch is a Professional Networking App for the Future of WorkSee more people like Sayantan on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
381502 people
17
Customer service, Content writer,Bilingual Service
19
Customer Success Specialist @ Maker
15
Founder and Editor @ Inspiration Unlimited
111974 people
19
Customer Success Specialist @ Maker
15
Founder and Editor @ Inspiration Unlimited
37
Mechanical Engineer and Aspiring Management Professional