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Work Background
Nothing Bundt CakesGeneral Manager
Jul. 2024Delafield, Wisconsin, United StatesRecruits and selects talent and ensures performance expectations are communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive.
Creative Dining ServicesCatering Manager
Sep. 2023 - Sep. 2024United StatesManage and coordinate bookings for special events,corporate meetings and conferences.
ShefOnboarding Specialist
Jan. 2022 - Nov. 2023RemoteResponsible for the training of our aspiring chefs helping them onboard successfully and build their own business while solving any problems and responding to inquiries by email, phone, chat, or through virtual meetings. Also responsible for the creation and upkeep of all forward-facing materials, onboarding manuals, and content creation for special projects.
Yemoja Naturals, LLC.Owner
Dec. 2018 - Nov. 2023Chicago, Illinois, United StatesNatural haircare consultant and stylist for African- American and Indigenous cultures with a specialization in hair-locking style and maintenance. I teach professional and aspiring stylists how to properly install, repair and maintain locs. I am also responsible for all marketing and graphic designs for web and social media posts.
Vanille PâtisserieStore Manager
Jul. 2017 - Jun. 2018Hyde Park, Chicago, ILWorked with the CEO, CFO, and Executive Pastry Chef in the establishment of the Hyde Park location of Vanille Patisserie. Together we worked to develop relationships with local businesses, government agencies, and city officials and I, as the store manager, was responsible for maintaining and enriching those relationships.
Little Goat DinerLead Pasty Cook
Jun. 2015 - Jul. 2017Chicago, Illinois, United States• Under the direction of the executive chef, execute and plan production for the day and delegate tasks as need to assisting staff
• Responsible for the upkeep and management of the pastry division in the absence of the Executive Pastry Chef • Worked directly with the president and Executive Pastry Chef
• Assist in the development and execution of new menu items
• Streamlined prep and cooking of breads, pastries, cupcakes and cakes
Vanille PâtisserieTeam Lead
Sep. 2013 - Jul. 2014Chicago, Illinois, United States• Responsible for the upkeep and maintenance of 3 satellite retail locations and wholesale client base
• Entremet inventory building and design • Set the training schedule and learning path of student interns
• Worked directly with the owners, CFO and Executive Chef
• Prepared a wide variety of goods such as cakes, cookies, pies and breads
• Developed designs and followed standard design for specific entremet types
• Met with customers to discuss details and planning of custom-made desserts and pastries for special occasions and weddings
• Produced macaroons, entremet small/large with full decor, cake and custom orders daily on a large scale for rotation for 3 locations
Harvest Room LlcPastry Chef
Feb. 2012 - Jan. 2014Palos Hills, Illinois, United States• Hired, trained and managed staff •Implemented Office based programs to improve kitchen documentation and training
•Consulted with Executive Chef, executed and planned production for the day and delegated tasks as need to staff
• Worked directly with the owners, CFO and Executive Chef
• Created as well as set price points for dining and retail menus
• Managed and rotated inventories • Maintained the sanitation standards of the bakery
Proven MedTeamMedical Biller
Aug. 2009 - Aug. 2011Chicago, Illinois, United States• Obtained referrals and pre-authorizations as required for procedures
• Checked eligibility and benefits verification for treatments, hospitalizations, and procedures
• Reviewed patient bills for accuracy and completeness and obtained any missing information
• Prepared, reviewed, and transmitted claims using billing software, including electronic and paper claim processing
• Followed up on unpaid claims • Checked each insurance payment for accuracy and compliance
The Women's Group of NorthwesternBilling Assistant
Jun. 2008 - Jun. 2009Chicago, Illinois, United States• Greeted patients
• Answered patient questions about financial accounts
• Scheduled future obstetric appointments and tests
• Collected co-pays and other past due fees
• Fielded multi-line phone and responded to email appointment requests
• Managed inventory of necessary office supplies and coordinated reordering supplies
• Obtained information to verify insurance and the accuracy of information
• Responsible for the data entry, creation and upkeep of medical and billing records as well as aided in the transfer of records from paper to EMR
• Created an Excel based program that aided in the collection of past due and delinquent patient balances and trained staff on how to use
• Worked directly with the president and CFO's
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